Atlantic.net News

Atlantic.Net Back-Office Upgrade Greatly Improves Efficiency and Overall Customer Service

Posted by HIPAA Journal

Atlantic.net has announced major behind the scenes improvements that greatly improve efficiency, ensure more precise billing, and will help the company deliver better overall customer service.

The Orlando, FL-based HIPAA-compliant hosting provider has implemented the Ubersmith business management software suite. The new back-office software suite has allowed more than 50 different subscription, billing, device management and customer support systems to be combined into a single system. Business processes that previously took 7-14 days can now be completed in a single day.

Streamlining internal processes will ensure customer support issues can be dealt with much more rapidly. The new system has allowed Atlantic.net to halve the resolution time for support issues and achieve a 55% improvement in billing for customers’ overall usage. Staff now only need to be trained on one system, rather than dozens of different systems, which will save countless hours and help to streamline resources. The elimination of redundant systems and improvement in operational efficiency will have a net positive impact on revenue growth.

The Ubersmith system is an easily customizable, integrated software suite that handles subscription billing, order management, infrastructure management, and ticketing. The modular software suite is highly flexible and can be extended and integrated with software used by other aspects of the business through the Ubersmith-supplied API and software development kit.

“We make extensive use of Ubersmith APIs to integrate with other systems that we use for payments, accounting, domain registration, security certificates and more,” said Marty Puranik, Founder and CEO, Atlantic.Net. Ubersmith is currently working on adding support for Salesforce, which will allow Atlantic.net to tie its sales and prospecting activities into the same system, including customer quotes.

The deep integration of the Ubersmith software will help Atlantic.net achieve high levels of operational efficiency, employee productivity, and deliver much higher levels of customer service.

“Atlantic.Net has done an impressive job at leveraging the capabilities we provide in Ubersmith’s business management, infrastructure and operations software,” said Kurt Daniel, CEO of Ubersmith. “We’re pleased to be an important partner for their business as they continue to grow and expand in the cloud services and hosting arenas.”

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New Initiatives Launched by Atlantic.Net to Help U.S. SMBs During the COVID-19 Pandemic

Posted by HIPAA Journal

On November 15, 2020, the HIPAA-compliant cloud service provider Atlantic.Net announced two new initiatives to help small- to medium-sized businesses (SMBs) during the Covid-19 pandemic.

SMBs have been struggling throughout the pandemic and are trying to implement more permanent remote workforces with limited budgets, which has naturally placed a strain on their IT and cloud services systems. To help these businesses survive and thrive, Atlantic.Net has announced two new offers. The first sees the company provide new cloud VPS customers with double the resources than were previously provided, at no additional cost.

Initially, this new offer is being made available for all Atlantic.net cloud plans in the Orlando data center, which will be automatically upgraded to the specifications of the cloud plan in the next price bracket. Atlantic.Net is planning to roll out this offer to all seven of its global data centers in the next few weeks.

The second initiative will see Atlanic.Net’s Free Server promotion automatically upgraded for new users, which will now provide 2GB instead of 1GB. The upgrade comes at no additional cost and will be provided for 12 months.

“COVID 19 has put an incredible strain on IT and cloud services systems, with remote work scaling to a larger and more permanent levels. In order to help businesses, we’re offering even more flexibility to organizations reevaluating their cloud provider,” said Marty Puranik, CEO and Founder of Atlantic.Net. “We truly hope that this will not only help America’s small to mid-size businesses get more for less, but also our healthcare providers, who can now get audit-ready and healthcare compliant solutions for half the price!”

Atlantic.net is a leading cloud service provider with thousands of developers and SMB clients in more than 100 countries, with the company serving business users such as NASA, Lenovo, Hilton, and Newegg. Atlantic.Net is also a leading provider of HIPAA-compliant cloud services to the healthcare industry in the United States, offering scalable cloud computing across seven international data centers in New York, London, San Francisco, Toronto, Dallas, Ashburn, and Orlando

Details of the latest cloud offerings and Atlantic.Net’s pricing structure can be found on this link: https://www.atlantic.net/vps-hosting/

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Atlantic Receives Gold Stevie Award for Best Healthcare Technology Solution

Posted by HIPAA Journal

The HIPAA-compliant hosting company Atlantic.Net has won two Stevie Awards at the 18th Annual American Business Awards, the premier business award program in the United States.

The Stevie Awards are part of a global business award program that recognizes companies and individuals who have made a big impact over the past 12 months and have demonstrated outstanding performance in the workplace. The program is split into 8 geographic regions with nominations received from organizations in more than 70 countries. Each year approximately 12,000 nominations are received globally.

This year, more than 3,600 nominations were received from organizations of all types and sizes in America. Almost all industry sectors were represented, including for-profit and non-profit organizations, and public and private sector companies. The nominations were assessed by more than 230 professionals worldwide.

Atlantic.Net is a global cloud service provider that specializes in managed and non-managed Windows, Linux, and FreeBSD server hosting solutions with data centers located in New York, London, San Francisco, Toronto, Dallas, Ashburn, and Orlando. The company has a strong focus on compliance and is a leading provider of HIPAA-compliant hosting solutions to U.S. healthcare organizations.

Atlantic.Net picked up the Gold Award in the Healthcare Technology Solution category and a Silver Award in the Cloud Platform category. “Since starting our business 25 years ago, we have always aimed to provide the best, most innovative solutions for our clients,” said Marty Puranik, CEO of Atlantic.Net. “This year is a poignant time for businesses to navigate, particularly in the healthcare tech sector, so we are thrilled to receive this prestigious honor from the American Business Awards.”

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Atlantic.Net Recognized in Gartner 2019 Market Guide for Cloud Service Providers to Healthcare Delivery Organizations

Posted by HIPAA Journal

Gartner has published its 2019 Market Guide for Cloud Service Providers to Healthcare Delivery Organizations (HDOs). The report contains an analysis of the healthcare cloud market and explains how the cloud can be a viable option for healthcare organizations seeking greater efficiency and flexibility than is achievable with traditional on-premises infrastructure.

Many healthcare organizations are now realizing the value of cloud-based solutions and how intelligent use of the cloud can help improve efficiency, eliminate waste, and drive down the cost of healthcare delivery. The industry may lag behind other sectors in terms of cloud adoption, but the landscape is changing fast as the healthcare cloud market matures.

Healthcare CIOs are now viewing the cloud as an extension of their internal infrastructure. While initially there was a great deal of skepticism about the cloud due to the security risks and potential for costs to spiral out of control, there is now widespread acceptance that the cloud can serve as an IT service delivery model and the healthcare industry is now much more accepting of the cloud. There are tangible benefits to be gained from adopting cloud-based infrastructure and cloud services, HIPAA regulations can be satisfied, and associated risks can be reduced to a low and acceptable level.

Gartner has responded to the growth in cloud adoption in healthcare by producing a market guide for HDOs. The guide defines and describes the market, analyzes the direction the market is taking, and details the most notable vendors that are helping HDOs transition to the cloud.

Gartner has divided the market into four tiers to help healthcare organizations differentiate cloud companies and their offerings. The top tier naturally includes the large cloud service providers (CSPs) such as Amazon (AWS), Microsoft (Azure), IBM (IBM Cloud) and Google (Google Cloud). The second tier contains smaller CSPs that offer more specialist solutions for the healthcare industry such as Healthcare Blocks and Virtustream.

The third tier consists of vertical market players that offer hosting for electronic health records. In this tier are hosting companies such as Atlantic.Net that provide secure, HIPAA-compliant hosting services for electronic health records to allow EHRs to be accessed from any location in real-time, along with HIPAA-compliant hosting for databases, websites, and cloud-based storage services.

In the final tier are platform-as-a-service providers. These are integrated delivery networks that have developed their own cloud-based products for internal use and are now selling those products to other healthcare systems to use under license. Companies such as UK Cloud Health for example.

This is the second year that the Market Guide for Cloud Service Providers to HDOs has been produced and the second time that Atlantic.Net has been named in the market guide.

“We are honored to be named in this report, which we believe further solidifies our standing within distinguished security and compliance service providers,” said Marty Puranik, CEO of Atlantic.Net. “I attribute this success to our team members and skilled engineers, who strive to deliver technological solutions with a human touch.”

Gartner’s 2019 Market Guide for Cloud Service Providers to Healthcare Delivery Organizations can be downloaded here – Subscription required.

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Webinar: Atlantic.Net and Compliancy Group Offer Help on Cybersecurity and HIPAA Compliance

Posted by HIPAA Journal

The HIPAA-compliant hosting company, Atlantic.net, is teaming up with HIPAA-compliance specialists Compliancy Group for a webinar to explain some easy-to-implement steps healthcare organizations can take to quickly improve their security posture, become more resilient to cyberattacks, and ensure they continue to stay compliant with HIPAA regulations.

Healthcare organizations are being targeted by cybercriminals for the data they hold. Patient data can be sold for big bucks on the black market, there a growing trade in stolen healthcare login credentials, and ransomware is being used to extort money from hospitals and medical practices. For the past two months, healthcare data breaches have been reported at a rate of more than 1.5 per day, which is twice the rate of 2018. Cybersecurity has never been more important.

Many practices lack the internal resources to devote to cybersecurity and budgets are stretched. Finding the funds to devote to improving cybersecurity protections can be a major challenge, so it is important to ensure any additional funding is well spent.

In the webinar, Altantic.Net’s experts will be speaking about HIPAA-compliant cloud services and cybersecurity and Compliancy Group’s compliance specialists will walk attendees through some of the complexities of HIPAA to help attendees develop a plan to improve cybersecurity, ensure compliance, and avoid regulatory fines.

Join Atlantic.Net and Compliance Group for the webinar on Wednesday October 24th to find out more

Webinar:

HIPAA Compliance & Cybersecurity: 5 Things You Can Do at Your Practice Tomorrow

Date:     Thursday October 24, 2019

Time:    3PM ET / 12PM

Register Here

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Atlantic.Net Celebrates 25 Years as Internet and Cloud Services Provider

Posted by HIPAA Journal

Atlantic.Net, a cloud service provider that specializes in HIPAA-compliant hosting for the healthcare industry, is celebrating its 25th anniversary this year.

The company was formed in 1994 as an Internet service provider, but over the years has adapted with the latest technology trends and in 2009 transitioned into cloud services. Over the next 10 years the company further developed its hosting platform and associated services and is now a major cloud services provider with more than 15,000 business clients in over 100 countries.

“What started as an ISP in a university dorm has evolved into a leading Cloud Services Provider that our clients have come to rely on for powering their businesses, securing their data, and ensuring compliance and business continuity,” said Atlantic.Net Founder, President, and CEO, Marty Puranik. “By offering optimized Cloud and traditional hosting that protects and scales with our customer’s businesses, we have grown into an international brand with a computing presence in multiple countries. We thank our loyal staff and clients, without whom our success would not be possible.”

The rapid growth of the company’s customer base has been helped in no small part by the expansion of its services into the healthcare sphere. Atlantic.Net now offers a range of HIPAA-compliant services to the healthcare sector, including HIPAA-compliant cloud hosting, database hosting, WordPress hosting, cloud storage, disaster recovery, and a range of managed security services to help healthcare organizations improve their cybersecurity posture and comply with HIPAA Rules.

There is certainly a lot to celebrate at Atlantic.Net this year. The company has received awards from Inc 500, MedTech Breakthrough, Florida 100 and many others for its sustained growth, customer service, products, and services.

CEO Marty Puranik has also been recognized for outstanding leadership and has collected an Ernst & Young’s Entrepreneur of the Year award, a Business Journal’s Forty Under 40 award, and as been inducted into The University of Florida Hall of Fame.

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