TitanHQ News

Webinar Sept 22: How to Ensure Business Continuity with a Remote Workforce

2020 has been an extremely challenging year for businesses. They have had to rapidly adapt to a new way of working due to SARS-CoV-2 and COVID-19. In order to keep businesses running, it has been necessary to switch from a largely office-based workforce to allowing employees to work remotely from home.

Employees have managed to stay productive and continue to communicate and collaborate through videoconferencing solutions such as Microsoft Teams and Zoom, instant messaging platforms, and email. These tools have helped businesses to continue to function and move forward during these difficult times.

One area of concern for businesses with remote working is how to ensure compliance and maintain business and email continuity.

On September 22, 2020, TitanHQ will host a webinar to discuss some of the remote working challenges faced by businesses. During the webinar, TitanHQ’s experts will discuss the current technology landscape, explain how to ensure security and compliance with remote workers, how to protect business critical data, and the importance of continuity with remote working.

TitanHQ will also introduce ArcTitan – a cloud-based email archiving solution solves some of the key issues with remote working and helps to ensure business continuity.

Webinar Details

Title:       How to Ensure Business Continuity with Email Archiving for your Remote Workforce

Date:     Tuesday, September 22, 2020

Time:    London/Dublin: 5:00 pm (GMT +1)  ¦  USA:      12:00 pm ET; 09:00 am PT

Hosts:     James Clayton, ArcTitan Product Specialist  ¦ Derek Higgins, Engineering Manager, TitanHQ

 

Click Here to Register for the Webinar

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June 23, 2020: MVP GrowthFest: Join Magic Johnson and Channel All-Stars at this Virtual MSP Event

 

A virtual event is being hosted on June 23, 2020 to help managed service providers (MSPs) meet the challenges of operating during such challenging times.

COVID-19 has forced businesses in all industry sectors to make major changes, and while the pandemic has not been kind to many businesses, there have been opportunities for growth and profit.

The Channel has been particularly resilient thus far and many MSPs have managed to gain considerable growth momentum and, by adjusting their business, have met the challenges and are enjoying considerable successes.

At MVP GrowthFest, MSPs will hear from 15 Channel All-Stars who will share their expertise to help MSPs succeed during these challenging times. The event will include 4 powerhouse panels of experts who will explore the current state of the Channel, will share their insights, and provide attendees with pertinent, actionable advice about the steps that can be taken right now to better meeting the needs of their clients and accelerate growth.

The event will be headlined with an interview with 3-time NBA MVP Earvin “Magic” Johnson Jr., who will explain how he had to overcome many challenges throughout his glittering career, and how his success was not just due to talent, but also tenacity and commitment to community.

The four sessions taking place at the 3-hour virtual event are:

Leading with Security through Education

  • Conor Medden – Sales Director, TitanHQ
  • Jon Murchison – CEO, BlackPoint Cyber
  • Kevin Lancaster – CEO, ID Agent & GM Security, Kaseya
  • Jessvin Thomas – President & CTO, SKOUT

Managing Through Change

Featuring:

  • Dan Wensley – CEO, Warranty Master
  • Joe Alapat – CEO & Founder, Liongard
  • Ryan Walsh – Chief Channel Officer, Pax8

Establishing Trust in the New Normal

Featuring:

  • Dave Goldie – Vice President of Channel, Cytracom
  • Ted Roller – Channel Chief, ConnectBooster
  • Andra Hedden – CMO, Marketopia
  • Frank DeBenedetto – Founder, AudIT

Leading & Accelerating through the Recovery

Featuring:

  • Tim Conkle – Founder, The 20
  • Dennis O’Connell – Vice President, Taylor Business Group
  • Ted Roller – Channel Chief, Zomentum

Advance registration is required

 Click Here to Secure Your Place at MVP GrowthFest

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Webinar 05/21/20: How to Double Protection for Remote Workers

Are you concerned about your remote employees accessing malicious websites, being fooled by phishing scams, or downloading malware?

On Thursday May 21, 2020, the Ireland-based cybersecurity company TitanHQ is hosting a webinar to explain how you can better protect your remote workers and significantly improve your defenses against phishing and malware attacks.

Most cyberattacks that target employees have an email and web-based component. Email security solutions are effective at blocking the majority of malicious emails, but some emails may end up being delivered to inboxes.

Links in the emails direct employees to websites were credentials are harvested or malware is downloaded. Implementing a web filtering solution provides protection from the web-based part of the attack and prevents employees from visiting malicious websites. A web filter adds an important extra layer of security against phishing attacks and malware and ransomware downloads.

During the webinar, TitanHQ will explain how COVID-19 is being exploited by cybercriminals to attack organizations and steps that can be taken to meet the challenge of protecting a largely distributed workforce.

The webinar will focus on TitanHQ’s DNS-based web filtering solution – WebTitan – and will explain the features and security layers of the solution that will help you manage user security at multiple locations.

Webinar Details

Title:     Keeping your Remote Workers TWICE as secure with SpamTitan & WebTitan

Date:     Thursday, May 21, 2020

Time:    11:00-11:30 CDT

Host:     TitanHQ

  • Derek Higgins, Engineering Manger TitanHQ
  • Eddie Monaghan, Channel Manager TitanHQ
  • Marc Ludden, Strategic Alliance Manager TitanHQ
  • Kevin Hall, Senior Systems Engineer at Datapac

Click Here to Register for the Webinar

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TitanHQ and Pax8 Partnership Announced

Pax8 partners can now benefit from two new cybersecurity solutions thanks to a new partnership with TitanHQ.

Pax8 is a born in the cloud distributor that connects the channel ecosystem to its award-winning transactional cloud marketplace. Pax8 helps its partners achieve more in the cloud through productivity, infrastructure, continuity, and security solutions. The company is one of the fastest growing in the world and has been placed at number 60 in the 2019 Inc. 5000 list and is a true leader in the cloud.

Pax8 greatly simplifies the cloud for managed service providers and allows them to easily find, purchase, and implement cloud-based solutions from leading vendors. Two areas where Pax8 partners required greater choice were email and web security. Options have now been increased in both areas thanks to the new partnership with TitanHQ.

TitanHQ is the leading provider of cloud-based email and web security solutions for MSPs serving the SMB market. Under the new partnership agreement, Pax8 partners can now protect their and their client’s networks with TitanHQ’s multi-award-winning email security solution, SpamTitan, and its DNS filtering solution, WebTitan Cloud.

“TitanHQ’s cloud-based AI-driven threat intelligence technology protects email and web security solutions for MSPs and their customers,” said Ryan Walsh, chief channel officer at Pax8. “Our partners are excited about the addition of TitanHQ and the ability to protect their clients’ businesses by blocking malware, phishing, ransomware, and links to malicious websites from emails.”

SpamTitan provides protection from phishing, spear phishing, and email impersonation attacks and blocks known and zero-day malware threats. WebTitan provides protection against the web-based element of cyberattacks such as exploit kits, phishing kits, and drive-by malware downloads.

The solutions incorporate many MSP-friendly features and Pax8 partners benefit from a fully transparent pricing policy, centralized billing, and industry-leading technical support.

“I am delighted to partner with the Pax8 team,” said Ronan Kavanagh, CEO TitanHQ. “Their focus and dedication to the MSP community is completely aligned with ours at TitanHQ, and we look forward to delivering our integrated solutions to their partners and customers.”

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SpamTitan Top Rated AntiSpam Solution on Business Software Review Sites

The 2018 Verizon Data Breach Investigations Report showed phishing to be the primary method used by cybercriminals to infect healthcare networks with malware and steal financial information. Email was the attack vector in 96% of healthcare data breaches according to the report.

All it takes is for one employee to respond to a phishing email for a data breach to occur, so it is essential for a powerful email security solution to be deployed that will catch phishing emails, malware, ransomware, and other email-based threats.

Email security solutions can vary considerably from company to company. Some may be excellent at blocking email threats but can be difficult to use, others may fall short at detecting zero-day threats, and some fail to block many spam and phishing emails. All of the companies offering email security solutions claim that their products provide excellent protection, so selecting the best solution for your organization can be a challenge. Making the wrong decision can be a costly mistake.

When choosing an email security solution, third party review sites are a godsend and can save you a lot of time in your search. Well respected business software review sites allow verified users of software solutions to provide their feedback on products and let other businesses know which are easy to implement, easiest to use, which are most effective at blocking threats and which companies provide great support when help is required.

It pays to check several different review sites to find the top-rated email security solutions by end users. Our search has highlighted one solution that is consistently rated highly across the leading review platforms: SpamTitan from TitanHQ.

Listed below are some of the many positive reviews from users of SpamTitan Email Security across the top review platforms:

G2 Crowd

G2 Crowd is the largest tech marketplace for business software. The site is used by IT decision makers to learn more about software solutions to help them realize their potential and protect their networks from the full range of cybersecurity threats.

On the G2 Crowd platform, SpamTitan is the top-rated email security solution with scores of 9.0 out of 10 for ease of admin, 9.1 for ease of use, 9.2 for ease of setup and quality of support, and 9.3 for ease of doing business with and meets requirements. The scores are based on 139 reviews from verified users. Across all reviews, SpamTitan achieved a score of 4.6 out of 5.

“I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used,” said Jeff Banks, Director of Technology.

Gartner Peer Insights

Gartner Peer Insights is a peer review site that is rigorously vetted by the leading research and advisory company, Gartner.  Gartner provides impartial advice on the top software solutions without bias and with no hidden agenda. Gartner Peer Insights just contains real reviews from real business IT users.

SpamTitan has been rated by 112 users and achieved an average review score of 4.9 out of 5.

“TitanHQ claims that SpamTitan “blocks 99.9% of spam, viruses, and other threats that come through” and I can’t argue against it. It’s been running on my machines for a couple of years now and works very well. Rarely does anything useless go through to my inbox.” Information Technology Specialist, Healthcare Industry.

Capterra

Capterra is an online marketplace vendor founded in 1999 and bought by Gartner in 2015. Capterra serves as an intermediary between software buyers and sellers and is one of the leading sites where decision makers can find out more about software solutions from verified users.

There are 379 reviews of SpamTitan on Capterra. SpamTitan received an overall score of 4.6 out of 5 with individual scores of 4.4 for ease of use, 4.4 for features, 4.5 for value for money, and 4.6 for customer service.

“Overall, we are very happy with the product and the customer support. We did have to put some time into this product but now we have a custom-fit solution, with fault-tolerance (two servers at two locations, both locations have both internet and private WAN access to the Exchange server) and we’re saving thousands of dollars versus the managed solution we used to use. We can tighten things up if we wish, we have a lot of flexibility with this product. I rate it an excellent value. So much power, flexibility and fault-tolerance, for so little money.” Mike D Shields, Director of IT and Telecom.

“It’s as close to “set it and forget it” as you can come in the IT field. Right out of the box support helped me set everything up in less than 20 minutes, no hardware to worry about, nothing like that. Literally all I have to do is check to see if something was blocked incorrectly once in a while, white list it, and done. I’ve been using spam titan for almost a year and in that time we have blocked over 200k spam/malicious emails for a 30 person company before they even hit employee mailboxes. I shut off the service for 48 hours just to make sure it easy legit, it was, and I haven’t shut it off again since.” Benjamin Jones, Director Of Information Technology

Google Reviews

112 business users of SpamTitan have submitted reviews of SpamTitan to Google. The email security solution achieved an average score of 4.9 out of 5.

“The Titan Spam filter is by far one of the best email filters I have ever used. It was simple to setup, it allows users to release their own emails from quarantine quick and easy. Thank you for making such a great quality product, and for having excellent technical support.” Joseph Walsh.

“Great product. Spam reduced to almost zero and no user complaints. Configuration is simple and support is awesome. Love it!” George Homme

Software Advice

379 users have left reviews of SpamTitan on the business software review site, Software Advice.  The solution achieved an average score of 4.58 out of 5

“Our previous product was not stable and didn’t filter out spam as well as we wanted. This tool exceeds out expectations!” Jeff, CatchMark Technologies.

Spiceworks

Spiceworks is a professional network specifically for the information technology, providing educational content, product reviews, and feedback from software users. Members of the Spiceworks community similarly rate SpamTitan very highly. The solution has been reviewed by 56 members and has achieved an average score of 4.6 out of 5.

SpamTitan is also the top-rated email security solution on SpamTitanReviews, with a score of 4.9 out of 5.

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New Version of SpamTitan Released, Including New RESTapi

TitanHQ has released a new version of its leading cloud-based anti-spam service and antispam software. The latest version of SpamTitan – v7.06 – includes a new RESTapi which can be used by partners and clients for seamless integrations.

The latest version was debuted on November 12, 2019. Users of the cloud-based anti-spam service have automatically been upgraded to the latest version. SpamTitan software users had had the latest version downloaded to their appliances, although appliance administrators need to apply the update and accompanying security patches by logging into their user interface.

The latest release includes security patches to address issues with the reporting engine and patches and ISO/OVA images are now available for all clients and partners. The patches cover several packages including OpenSSH, OpenSSL, PHP, ClamAV and sudo.

TitanHQ has enjoyed 30% growth in 2019 fueled in a large part by managed services providers serving the SMB market. The TitanHQ platform is proving popular with MSPs for providing spam filtering, DNS filtering, and email archiving solutions to their clients. Q3, 2019 was the busiest ever quarter for MSP growth at TitanHQ and that strong growth has continued in Q4, 2019.

More than 2,200 MSP partners are now using the TitanHQ platform and Q4, 2019 looks set to beat previous records thanks to the launch of the “Margin Maker for MSPs” initiative for Q4, which has made adoption of the platform even more attractive for MSPs.

TitanHQ is encouraging implementation of the RESTapi and API adoption, which are seen to be vital for the company’s partnership expansion plans. “We have enjoyed a record-breaking growth and the latest enhancements and new features that have been added to SpamTitan will help to ensure growth in 2020 continues at record levels,” said Ronan Kavanagh, CEO, TitanHQ.

Technical details of the new RESTapi can be accessed on this link.

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TitanHQ Announces Record Growth in MSP Market and New ‘Margin Maker for MSPs’ Initiative

Cloud security vendor and HIPAA Journal sponsor, TitanHQ, has enjoyed impressive growth in Q3, 2019, registering the busiest quarter for MSP business in the company’s 20+ year history.

From humble beginnings, the company has grown into the leading provider of cloud-based email and web security solutions for managed service providers that service the SMB market. Initially, the firm sold anti-spam appliances to local businesses in Galway, Ireland. Today, the company is a global provider of cloud-based network security solutions for SMBs and MSPs.

The company’s cloud-based network security solutions – SpamTitan email security, WebTitan DNS filtering, and ArcTitan email archiving – are used by more than 8,200 businesses around the world and the firm has over 2,200 MSP partners.

TitanHQ’s success in the MSP, OEM, and service provider markets can be attributed to several factors. Many other companies have only considered MSPs after products have been developed, with additional functionality added to appeal to the MSP market. With TitanHQ, MSPs have always been at the core of the design of its security solutions.

The company operates a transparent and flexibility pricing policy with highly competitive margins to help MSPs profit from offering TitanHQ’s core cloud-based network security products to their customers and grow their business.

When MSPs join the TitanShield partner program they are provided with extensive sales enablement and marketing support. Each MSP has a dedicated account manager, engineers, and a highly capable support team to help ensure success. By making it as easy as possible for its partners to succeed, the company has reaped the rewards.

The successes of Q3, 2019 look set to continue in Q4 with the launch of a new sales initiative. The Q4 program has been aptly named Margin Marker for MSPs – A disruptive price package covering both its email and web security platforms.

TitanHQ is offering an exclusive ‘once-in-a-lifetime’ price on an email and web security package that protects the two most mission critical vectors, email and the web, from malware, ransomware, botnets, phishing and spear phishing attacks.

The package includes security and breach protection for MSPs, their employees, and MSP clients, which is provided in two private clouds that can be customized to meet the needs of MSP partners. The package will ensure MSPs can build profitability instantly in Q4.

UK-based MSP, OpalIT, is already reaping the benefits of the new initiative. OpalIT operates out of Newcastle and Edinburgh and has recently transitioned from Vade and Barracuda and is now offering its clients all three TitanHQ solutions – SpamTitan email security, WebTitan DNS filtering, and ArcTitan email archiving – to its 6,000+ customer base and is reaping the rewards.

“Opal IT moved to TitanHQ because of our MSP focused solutions, ease of deployments, extensive APIs functionality and the increased margin they’re now making,” explained Rocco Donnino, EVP Strategic Alliances, TitanHQ. “Our cybersecurity bundle solutions allow MSPs to provide their downstream customers with a layered defense approach”

MSPs are encouraged to meet the TitanHQ team at key MSP events in October and November to learn more about the Margin Maker for MSPs initiative and the TitanShield partner program.

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TitanHQ Announces Fall 2019 Schedule of Roadshow Events

TitanHQ, the leading provider of email security, web security, and email archiving solutions to SMBs and managed service providers (MSPs), has announced its fall 2019 schedule of roadshows, trade shows, and conferences.

These industry events bring together managed service providers (MSPs) Managed Security Service Providers (MSSPs) and IT professionals from around the globe to discuss the latest IT trends and technologies, obtain invaluable advice, and learn best practices to improve efficiency, security, and boost profitability.

The TitanHQ team will be attending key MSP events this fall to discuss email security and web security with MSPs. The team will explain to attendees how SpamTitan and WebTitan can lower costs by reducing the time support staff spend resolving malware infections and phishing attacks, along with the key features of the solutions that make them such a popular choice with MSPs.

This week will see the team attend the DattoCon Dublin event on September 17 followed by the Managed Services & Hosting (MSH) Summit in London on September 18, followed by a packed schedule of events throughout October.

If you are a MSP or IT professional looking to improve email and web security, are unhappy with your current service provider, or have yet to implement a web filtering, spam filtering, or email archiving service, be sure to come and meet the TitanHQ team at one of the following fall 2019 events.

Date Event Location
September 17, 2019 Datto Dublin The Alex Hotel, Dublin, Ireland
September 18, 2019 MSH Summit 155 Bishopsgate, London, UK
October 6-10, 2019 Gitex Dubai World Trade Centre, Dubai, UAE
October 7-8, 2019 CompTIA EMEA Show Park Plaza Westminster Bridge,

London, UK

October 16-17, 2019 Canalys Cybersecurity Forum SOFIA Barcelona, Spain
October 21-23, 2019 DattoCon Paris Palais des Congrès de Paris, Paris, France
October 30, 2019 MSH Summit North Hilton Hotel, Manchester, UK
October 30, 2019 IT Nation Evolve (HTG 4) Hyatt Regency, Orlando, Florida, USA
October 30, 2019 IT Nation Connect Hyatt Regency, Orlando, Florida, USA
November 5-7, 2019 Kaseya Connect NH Collection Amsterdam Gran Hotel Krasnapolsky, Amsterdam, Netherlands

If you are unable to attend any of the roadshows and conferences below, you can contact TitanHQ by telephone or email to discuss your options, book a product demonstration, and sign up for a no-obligation free trial of all TitanHQ solutions.

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Sandboxing and DMARC Authentication Added to SpamTitan to Improve Email Threat Detection

Despite increased investment in cybersecurity, healthcare organizations still struggle to protect against advanced phishing threats and email impersonation attacks. Detection of new malware threats can also be a major challenge for small to medium sized healthcare organizations and managed service providers.

To better serve the healthcare market and improve protection against sophisticated phishing attacks and zero-day malware, TitanHQ has announced it has added two new features to its SpamTitan spam filtering solution: DMARC email authentication and sandboxing.

Due to the increase in email impersonation attacks, the Department of Homeland Security issued a binding operational directive in 2017 that required all executive branch agencies to fully adopt Domain-based Message Authentication, Reporting and Conformance (DMARC) to protect against email impersonation attacks and domain spoofing. DMARC authentication has now been incorporated into SpamTitan to improve detection of domain spoofing phishing attacks and prevent these phishing emails from reaching end users’ inboxes.

New malware and ransomware variants are now being released at unprecedented levels. Detecting these new malware threats require more than AV solutions. To better protect users against these new email-based malware threats, TitanHQ has added a new Bitdefender-powered sandboxing feature to SpamTitan.

Suspicious file attachments are now sent to the sandbox where they can be detonated and analyzed for malicious actions. Within this secure environment, files can be assessed safely to identify obfuscated malware, new malware threats, attempts to download malicious payloads, and calls to c2 servers. A broad range of file types are sent to the sandbox, including applications, executable files, and office documents.

“The sandbox service analyzes files by leveraging purpose-built, advanced machine learning algorithms, decoys and anti-evasion techniques, anti-exploit, and aggressive behavior analysis,” explained TitanHQ. “All results are checked across known threats in an extensive array of online repositories, and all in just a few minutes.” If files are confirmed as malicious, they are reported to the Bitdefender’s Global Protective Network and the threat is blocked globally.

“I’m delighted to launch both features today and we will continue with our commitment to continually invest in, develop and improve SpamTitan email security,” explained TitanHQ CEO Ronan Kavanagh. “These new features will help healthcare clients improve their defences against advanced malware and sophisticated phishing attacks.”

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