HIPAA Compliance News

Sharp HealthCare Pays $70,000 to Resolve HIPAA Right of Access Violation

The HHS’ Office for Civil Rights (OCR) has fined Sharp HealthCare $70,000 for failing to provide a patient with timely access to his medical records. This is the sixteenth financial penalty to be agreed with OCR under the HIPAA Right of Access enforcement initiative that was launched in late 2019.

OCR received a complaint from a patient on June 11, 2019 that alleged Sharp Healthcare, doing business as Sharp Rees-Stealy Medical Centers (SRMC), failed to provide him with a copy of his medical records within 30 days, as is required by the HIPAA Privacy Rule.

The patient claimed to have made a request in writing on April 2, 2019 but had not been provided with the requested records after waiting more than 2 months. OCR investigated and provided technical assistance to SRMC on the HIPAA Right of Access provision of the HIPAA Privacy Rule and the requirement to send medical records to a third party if requested by a patient. OCR closed the complaint on June 25, 2019.

The same patient filed a second complaint with OCR on August 19, 2019 when the requested medical records had still not been provided. The complainant finally received the requested records on October 15, 2019, more than 6 months after the record request was initially made.

OCR determined the long delay in providing the requested records was in violation of 45 C.F.R. § 164.524 and the HIPAA violation warranted a financial penalty. Had the records been provided in a timely manner after receiving technical assistance, a financial penalty could have been avoided.

In addition to paying the $70,000 penalty, Sharp HealthCare has agreed to adopt a corrective action plan and will be monitored closely for compliance by OCR for 2 years. The corrective action plan requires Sharp HealthCare to develop, maintain, and revise, as necessary, policies and procedures covering patient requests for access to their medical records and training must be provided to the workforce on individuals’ right to access their own PHI.

In an announcement about the latest settlement, Acting OCR Director Robinsue Frohboese said, “Patients are entitled to timely access to their medical records. OCR created the Right of Access Initiative to enforce and support this critical right.”

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Renown Health Pays $75,000 to Settle HIPAA Right of Access Case

The Department of Health and Human Services’ Office for Civil Rights (OCR) is continuing to crackdown on noncompliance with the HIPAA Right of Access. This week, OCR announced its fifteenth settlement to resolve a HIPAA Right of Access enforcement action.

Renown Health, a not-for-profit healthcare network in Northern Nevada, agreed to settle its HIPAA case with OCR to resolve potential violations of the HIPAA Right of Access and has agreed to pay a financial penalty of $75,000.

OCR launched an investigation after receiving a complaint from a Renown Health patient who had not been provided with an electronic copy of her protected health information. In January 2019, the patient submitted a request to Renown Health and asked for her medical and billing records to be sent to her attorney. After waiting more than a month for the records to be provided, the patient filed a complaint with OCR. It took Renown Health until December 27, 2019 to provide the requested records, almost a year after the initial request was made.

The HIPAA Privacy Rule (45 C.F.R. § 164.524) requires medical records to be provided to individuals within 30 days of a request being made. OCR determined that the delay in providing the requested records was in violation of this Privacy Rule provision.

In addition to paying the financial penalty, Renown Health has agreed to adopt a corrective action plan that requires written policies and procedures to be developed, maintained, and revised, as necessary, covering the HIPAA Right of Access. Training must be provided to the workforce on the policies and procedures, and a sanctions policy must be implemented and applied when workforce members fail to comply with the policies and procedures. OCR will monitor Renown Health for compliance with the HIPAA Right of Access for 2 years.

“Access to one’s health records is an essential HIPAA right and health care providers have a legal obligation to their patients to provide access to their health information on a timely basis,” said Acting OCR Director Robinsue Frohboese.

The settlement is the third to be announced by OCR in 2021 and follows a $200,000 settlement with Banner Health for similar HIPAA Right of Access violations and a $5,100,000 settlement with Excellus Health Plan to resolve multiple HIPAA violations that contributed to a 2015 data breach of 9,358,891 records.

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Micky Tripathi and Robinsue Frohboese Head ONC and OCR at the HHS

The Biden administration has appointed Micky Tripathi as the National Coordinator for Health IT at the Department of Health and Human Services’ Office.

Tripathi will head the Office of the National Coordinator for Health IT, which is tasked with coordinating efforts to implement advanced health information technology to ensure the secure exchange of health information. The ONC is currently overseeing efforts to provide Americans with easy access to their health records through their smartphones and is implementing 21st Century Cures Act provisions that promote health IT interoperability and prohibit information blocking.

Tripathi has a wealth of experience in secure health information exchange and is aware of the current interoperability issues in the healthcare industry. Prior to joining the ONC, Tripathi was most recently the chief alliance officer at the healthcare analytics and software company Arcadia, where he was responsible for developing partnerships to enhance healthcare with advanced IT technology.

Tripathi has also served as manager of the strategy and management consulting firm Boston Consulting Group (BCG), CEO of the Massachusetts eHealth Collaborative, was the founding president and CEO of the Indiana Health information Exchange, and has served on the boards of the HL7 FHIR Foundation, Datica, Sequoia Project, CommonWell Health Alliance, and the CARIN Alliance.

“I can personally attest to Micky’s industry-wide leadership on healthcare interoperability and to his vision for the value that shared, timely, and accurate data provides for improving healthcare delivery and reducing costs. No one is better suited for this absolutely critical mission,” said Sean Carroll, CEO, Arcadia.

Tripathi replaces former President Trump appointment Donald Rucker, M.D., who held the position for the previous 4 years.

The HHS has also confirmed that Robinsue Frohboese has taken on the role of Acting Director of the HHS’ Office for Civil Rights, the main enforcer of HIPAA compliance. Frohboese previously served as principal deputy director of OCR and takes over from acting director March Bell, who replaced the former OCR Director Roger Severino on January 15, 2020.

Frohboese has played a key role in many civil rights initiatives and OCR’s implementation of the HIPAA Privacy Rule.

Prior to taking on the role of principal deputy at OCR, Frohboese worked for 17 years in the Special Litigation Section of the Civil Rights Division of the U.S. Department of Justice, first as Senior Trial Attorney and subsequently as Deputy Chief.

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HIPAA Enforcement by State Attorneys General

The Department of Health and Human Services’ Office for Civil Rights is the main enforcer of HIPAA compliance; however, state Attorneys General also play a role in enforcing compliance with the Rules of the Health Insurance Portability and Accountability Act (HIPAA).

The Health Information Technology for Clinical and Economic Health (HITECH) Act gave state attorneys general the authority to bring civil actions on behalf of state residents who have been impacted by violations of the HIPAA Privacy and Security Rules and they can obtain damages on behalf of state residents. The Connecticut Attorney General was the first to exercise this right in 2010 against Health Net Inc. for the loss of an unencrypted hard drive containing the electronic protected health information of 1.5 million individuals and for delayed breach notifications. The case was settled for $250,000. The Vermont Attorney General followed suit with a similar action against Health Net in 2011 that was settled for $55,000, and Indiana brought a civil action against Wellpoint Inc. in 2011 that was settled for $100,000.

State attorneys general HIPAA cases were relatively rare occurrences, with only 11 settlements reached with HIPAA-covered entities and business associates to resolve HIPAA violations between 2010 and 2015. HIPAA enforcement by state attorneys general was stepped up in 2017 with 5 settlements and again in 2018 when 12 cases resulted in financial penalties for violations of the HIPAA Rules.

In 2019 and 2020, a total of just 5 cases resulted in financial penalties, although those penalties were sizeable, with four of the five cases being multistate actions against HIPAA-covered entities and business associates where several state attorneys general participated in the actions. These multistate actions allow state attorneys general to pool their resources and investigate potential violations of HIPAA and state laws more efficiently.

2023 was a busy year in terms of enforcement, with 16 enforcement actions to resolve violations of the HIPAA Rules and state consumer protection and breach notification laws. Cases were resolved by the Attorneys General in California, Colorado, Indiana, New York, Ohio, and Pennsylvania and there were three multistate investigations resolved, including a 49-state action against Blackbaud, a 32-stat action against Personal Touch Home Care, and a 4-state action against EyeMed Vision Care. The case against Blackbaud over its 5.5 million-record breach resulted in a penalty of $49.5 million.

When civil actions are brought against covered entities or business associates by state Attorneys General, they are separate from any Office for Civil Rights actions which may also choose to investigate and impose its own fins and penalties. Several data breaches have resulted in settlements being reached at both the federal and state level. Community Health Systems/CHSPSC, Anthem Inc., Premera Blue Cross, Aetna, Cottage Health System, University of Rochester Medical Center, and Medical Informatics Engineering have all settled cases with OCR and separate cases with state attorneys general to resolve potential HIPAA violations.

In many of the state AG enforcement actions below, the financial penalties resolve violations of federal (HIPAA) and/or state laws. Over the years there have been several cases where HIPAA Rules have been violated, but the decision was taken to bring actions for violations of the equivalent provisions in state laws. The cases detailed below include cases where the HIPAA Rules have been violated, but action has been taken for the violation of state laws.

HIPAA Enforcement by State Attorneys General in 2024

Year State Entity Amount Individuals Affected Reason for Investigation Findings
2024 New York Refuah Health Center $450,000 and invest $1.2 million in cybersecurity 260,740 May 2021 ransomware attack Multiple violations of the HIPAA Security Rule, a violation of the HIPAA Breach Notification Rule, and violations of New York Business Law.

HIPAA Enforcement by State Attorneys General in 2023

State attorneys general have imposed three financial penalties for HIPAA violations or equivalent violations of state laws.

Year State Entity Amount Individuals Affected Reason for Investigation Findings
2023 New York New York Presbyterian Hospital $300,000 54,396 Use of pixels and other tracking tools on website Violation of the HIPAA Privacy Rule and New York Executive Law for impermissibly disclosing PHI to third parties.
2023 New York Healthplex $400,000 89,955 (62,922 in New York) Phishing attack Violation of New York’s data security and consumer protection laws (data retention/logging, MFA, data security assessments)
2023 Indiana CarePointe ENT $120,000 48,742 Ransomware attack and data breach Failure to address known vulnerabilities, business associate agreement failure, violations of the Indiana Disclosure of Security Breach Act and Indiana Deceptive Consumer Sales Act
2023 New York U.S. Radiology Specialists Inc. $450,000 198,260, including 92,540 New York residents Cyberattack and data breach Failure to upgrade hardware in a reasonable time frame to address a known vulnerability.
2023 New York Personal Touch Holding Corp $350,000 753,107 Ransomware attack Only had an informal information security program, insufficient access controls, no continuous monitoring system, lack of encryption, and inadequate staff training.
2023 Multistate (32 states and PR) Inmediata $1.4 million 1,565,338 Unsecured server exposed PHI online, breach notifications Failure to implement appropriate safeguards to ensure data security and breach response failures, which violated the HIPAA Security Rule, Breach Notification Rule, and state breach notification laws
2023 Multistate (49 states and DC) Blackbaud $49.5 million 5,500,000 Ransomware attack Violations of the HIPAA Rules regarding safeguards and breach response, and violations of state consumer data protection laws
2023 Colorado Broomfield Skilled Nursing and Rehabilitation Center $60,000 ($25,000 suspended if full compliance with corrective measures) 677 individuals 2 compromised email accounts Violations of the HIPAA Security Rule, state data protection laws, including the Colorado Consumer Protection Act (CCPA)
2023 Indiana Schneck Medical Center $250,000 89,707 individuals Ransomware attack and data breach Violations of the HIPAA Privacy, Security, and Breach Notification Rules. Violations of the Indiana Disclosure of Security Breach Act and the Indiana Deceptive Consumer Sales Act
2023 California Kaiser Foundation Health Plan Foundation Inc. and Kaiser Foundation Hospitals $49,000,000 7,700 individuals Improper disposal of hazardous waste, medical waste, and protected health information Violations of HIPAA, California’s Hazardous Waste Control Law, Medical Waste Management Act, Confidentiality of Medical Information Act, Customer Records Law, and Unfair Competition Law.
2023 California Kaiser Permanente $450,000 up to 167,095 individuals Mailing error and PHI disclosure California Confidentiality of Medical Information Act (CMIA) violations – impermissible disclosure of PHI and negligent maintenance or disposal of PHI
2023 New York Practicefirst Medical Management Solutions (Professional Business Systems Inc.) $550,000 1.2 million Ransomware attack and data breach Failure to patch a critical firewall vulnerability for 22 months. No penetration testing or vulnerability scanning, and a lack of encryption for sensitive health data.
2023 Multi-state: Oregon, New Jersey, Florida & Pennsylvania EyeMed Vision Care $2,500,000 2.1 million Ransomware attack and data breach Insufficient password complexity requirements, insufficient locking of accounts after failed password attempts, no multifactor authentication on a browser-accessible email account containing large amounts of PHI, inadequate logging and monitoring of email accounts, and storing unnecessary amounts of PHI in email accounts.
2023 New York Heidell, Pittoni, Murphy & Bach LLP $200,000 61,438 Ransomware attack and data breach Violation of 17 provisions of the HIPAA Privacy and Security Rules
2023 Pennsylvania DNA Diagnostics Center $200,000 33,000 Stolen database containing 2.1 million records Lack of safeguards, failure to update asset inventory, failure to remove assets not used for business purposes.
2023 Ohio DNA Diagnostics Center $200,000 12,600 Stolen database containing 2.1 million records Lack of safeguards, failure to update asset inventory, failure to remove assets not used for business purposes.

This article will be updated as and when new fines, settlements, and other resolutions are announced to resolve violations of HIPAA and state laws.

HIPAA Enforcement by State Attorneys General in 2022

Year State Entity Amount Individuals Affected Reason for Investigation Findings
2022 Oregon and Utah Avalon Healthcare $200,000 14,500 10 Month delay in notifying individuals about a phishing attack and data breach The investigation determined the 10-month delay violated HIPAA (60-day reporting deadline) and Oregon law (45-day reporting deadline), email security practices were found to be insufficient, with the settlement including several data security requirements including the appointment of an individual responsible for developing, implementing, and maintaining a comprehensive data security program to ensure compliance with Consumer Protection Laws and HIPAA, including email filtering, security awareness training, and multifactor authentication.
2022 Aveanna Healthcare Massachusetts $425,000 166,000 Phishing attack and data breach The Massachusetts Attorney General determined there was a lack of appropriate safeguards to prevent phishing attacks, such as multifactor authentication and security awareness training for its workforce. The security measures implemented did not meet the minimum level for compliance with the Standards for the Protection of Personal Information of Residents of the Commonwealth of Massachusetts or the HIPAA Security Rule.
2022 New York EyeMed Vision Care $600,000 2.1 million Phishing attack and data breach Insufficient password complexity requirements, insufficient locking of accounts after failed password attempts, no multifactor authentication on a browser-accessible email account containing large amounts of PHI, inadequate logging and monitoring of email accounts, and storing unnecessary amounts of PHI in email accounts.

HIPAA Enforcement by State Attorneys General in 2021

New Jersey was particularly active in HIPAA enforcement in 2021 and was the only state to initiate its own investigations and issue financial penalties to resolve HIPAA violations in 2021. New Jersey also participated in a joint investigation into the data breach at American Medical Collection Agency (AMCA) – One of the largest ever breaches of healthcare data. The AMCA HIPAA case saw a $21 million financial penalty imposed; however, due to the huge costs incurred as a result of the breach, AMCA filed for bankruptcy protection. Due to the financial position of the company, the financial penalty was suspended and will only need to be paid if AMCA defaults on the terms of the settlement agreement.

Year State Entity Amount Individuals Affected Reason for Investigation Findings
2021 New Jersey Regional Cancer Care Associates (Regional Cancer Care Associates LLC, RCCA MSO LLC, and RCCA MD LLC) $425,000 105,000 Phishing attack and data breach Failure to ensure the confidentiality, integrity, and availability of PHI, failure to protect against reasonably anticipated threats, failure to implement security measures to reduce risks, failure to conduct an accurate risk assessment, lack of a security awareness and training program.
2021 New Jersey Command Marketing Innovations, LLC and Strategic Content Imaging LLC $130,000 (Plus $65,000 suspended) 55,715 Printing and mismailing incident Failure to ensure the confidentiality of PHI, lack of PHI safeguards, failure to review security measures following changes to procedures
2021 New Jersey Diamond Institute for Infertility and Menopause $495,000 14,663 Hacking incident and data breach Multiple Privacy Rule and Security Rule failures, and violations of the Consumer Fraud Act
2021 Multi-state (41 state attorneys general) American Medical Collection Agency $21 million (suspended) 21 million Hacking incident and data breach Security failures including failure to detect a data breach

HIPAA Enforcement by State Attorneys General in 2020

Year State Entity Amount Individuals affected Reason for Investigation Findings
2020 Multistate (28 states) Community Health Systems / CHSPSC LLC $5,000,000 6.1 million Hacked by Chinese APT group Failure to implement and maintain reasonable security practices
2020 Multistate (43 states) Anthem Inc $39.5 million 78.8 million Phishing attack and major data breach Multiple violations of HIPAA and state laws
2020 California Anthem Inc $8.7 million 78.8 million Phishing attack and major data breach Multiple violations of HIPAA and state laws

HIPAA Enforcement by State Attorneys General in 2019

Year State Entity Amount Individuals affected Reason for Investigation Findings
2019 Multistate (30 states) Premera Blue Cross $10,000,000 10.4 million Hacking incident and major data breach Multiple violations of HIPAA and state laws
2019 Multistate (16 states) Medical Informatics Engineering $900,000 3.5 million Breach of NoMoreClipboard data Multiple violations of HIPAA and state laws
2019 California Aetna $935,000 1,991 2 mailings exposed PHI (Afib, HIV) Impermissible disclosure of sensitive health information

HIPAA Enforcement by State Attorneys General in 2018

Year State Entity Amount Individuals affected Reason for Investigation Findings
2018 Massachusetts McLean Hospital $75,000 1,500 Loss of backup tapes Insufficient risk assessment, failure to encrypt data, delayed breach notifications
2018 New Jersey EmblemHealth $100,000 6,443 (81,000) Mailing error exposed SSNs Impermissible disclosure of PHI, lack of staff training
2018 New Jersey Best Transcription Medical $200,000 1,650 Exposure of ePHI in Internet Risk assessment and risk management failure, breach notification failure
2018 Multistate (CT, NJ, DC) Aetna 640170.59 13,160 2 mailings exposed PHI (Afib, HIV) Impermissible disclosure of sensitive health information
2018 Massachusetts UMass Memorial Medical Group / UMass Memorial Medical Center $230,000 15,000 Multiple data breaches Failure to secure ePHI
2018 New York Arc of Erie County $200,000 3,751 Exposure of ePHI on the Internet Failure to secure ePHI
2018 New Jersey Virtua Medical Group $417,816 1,654 Exposure of ePHI on the Internet Multiple violations of the HIPAA Rules
2018 New York EmblemHealth $575,000 81,122 Mailing error exposed SSNs Impermissible disclosure of PHI, lack of staff training
2018 New York Aetna $1,150,000 12,000 2 mailings exposed PHI (Afib, HIV) Impermissible disclosure of sensitive health information

HIPAA Enforcement by State Attorneys General in 2017

Year State Entity Amount Individuals affected Reason for Investigation Findings
2017 California Cottage Health System $2,000,000 More than 54,000 Exposure of PHI on the Internet Failure to safeguard personal information
2017 Massachusetts Multi-State Billing Services $100,000 2,600 Theft of unencrypted laptop computer Failure to safeguard personal information
2017 New Jersey Horizon Healthcare Services Inc $1,100,000 3.7 million Theft of 2 unencrypted laptop computers Failure to safeguard personal information
2017 Vermont SAManage USA, Inc. $264,000 660 Exposure of PHI on the Internet Failure to secure ePHI, breach notification failure
2017 New York CoPilot Provider Support Services, Inc $130,000 221,178 Delayed breach notification Violation of breach notification requirements

HIPAA Enforcement by State Attorneys General (2010-2016)

Year State Entity Amount Individuals affected Reason for Investigation Findings
2015 New York University of Rochester Medical Center $15,000 3,403 List of patients provided to nurse who took it to a new employer Impermissible disclosure of ePHI
2015 Connecticut Hartford Hospital/ EMC Corporation $90,000 8,883 Theft of unencrypted laptop containing PHI Lack of Business Associate Agreement, failure to encrypt ePHI
2014 Massachusetts Women & Infants Hospital of Rhode Island $150,000 12,000 Loss of backup tapes containing PHI Failure to safeguard ePHI, lack of staff training
2014 Massachusetts Boston Children’s Hospital $40,000 2,159 Loss of laptop containing PHI Failure to encrypt ePHI
2014 Massachusetts Beth Israel Deaconess Medical Center $100,000 3,796 Loss of laptop containing PHI Failure to encrypt ePHI
2013 Massachusetts Goldthwait Associates $140,000 67,000 Mishandling of PHI Improper disposal of PHI
2012 Minnesota Accretive Health $2,500,000 24,000 Mishandling of PHI Failure to safeguard PHI
2012 Massachusetts South Shore Hospital $750,000 800,000 Loss of backup tapes containing PHI Failure to safeguard PHI
2011 Vermont Health Net Inc. $55,000 1,500,000 Loss of unencrypted hard drive/delayed breach notifications Failure to safeguard PHI, violation of breach notification requirements
2011 Indiana WellPoint Inc. $100,000 32,000 Failure to report breach in a reasonable timeframe Violation of breach notification requirements
2010 Connecticut Health Net Inc. $250,000 1,500,000 Loss of unencrypted hard drive Failure to safeguard PHI, violation of breach notification requirements

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OCR Announces Enforcement Discretion Regarding Use of Online or Web-based Scheduling Applications for COVID-19 Vaccination Appointments

The Department of Health and Human Services’ Office for Civil Rights has announced it will be exercising enforcement discretion and will not impose financial penalties on HIPAA-covered entities or their business associates for violations of the HIPAA Rules in connection with the good faith use of online or web-based scheduling applications (WBSAs) for scheduling individual appointments for COVID-19 vaccinations.

The notice of enforcement discretion applies to the use of WBSAs for the limited purpose of scheduling individual appointments for COVID-19 vaccinations during the COVID-19 public health emergency. The notification is effectively immediately, is retroactive to December 11, 2020, and will remain in effect for the duration of the COVID-19 nationwide public health emergency.

A WBSA is a non-public facing online or web-based application that allows individual appointments to be scheduled in connection with large scale COVID-19 vaccination. The purpose of a WBSA is to allow covered healthcare providers to rapidly schedule large numbers of appointments for COVID-19 vaccinations.

A WBSA, and the data created, received, maintained, or transmitted by the WBSA, should only be accessible to the intended parties, such as the healthcare provider or pharmacy providing the vaccinations, an authorized person scheduling appointments, or a WBSA workforce member that requires access to the solution and/or data for providing technical support.

The notice of enforcement discretion does not apply to an appointment scheduling application that connects directly to electronic health record (EHR) systems.

A WBSA may not meet all requirements of the HIPAA Rules and would therefore not be permitted for use in connection with electronic protected health information (ePHI) under normal circumstances. It is also possible that the vendor of a WBSA may not be aware that their solution is being used by healthcare providers in connection with ePHI, which would see the vendor classified as a business associate under HIPAA.

While the notice of enforcement discretion is in effect, OCR will not impose penalties against HIPAA covered entities, their business associates, and WBSA vendors that meet the definition of business associate under the HIPAA Rules for good faith uses of WBSAs for scheduling COVID-19 vaccination appointments.

While penalties will not be imposed, OCR encourages the use of reasonable safeguards to protect the privacy of individuals and the security of ePHI. That means the ePHI collected and entered into the WBSA should be limited to the minimum necessary information, encryption technology should be used if available, and all privacy settings should be enabled. That includes adjusting the calendar display to hide names or only show initials. If a vendor stores ePHI, the storage should only be temporary and ePHI should be destroyed no later than 30 days after the appointment. The WBSA vendor should be instructed not to disclose any ePHI in a manner inconsistent with the HIPAA Rules.

These reasonable safeguards are encouraged by OCR. “Failure to implement the recommended reasonable safeguards above will not, in itself, cause OCR to determine that a covered health care provider or its business associate failed to act in good faith for purposes of this Notification,” explained OCR in the notification.

Bad faith uses are not covered by the notification include:

  1. Use of a WBSA where the vendor prohibits its use for scheduling healthcare services.
  2. Using the WBSA for scheduling appointments other than COVID-19 vaccinations.
  3. Using a solution that does not have access controls to limit access to ePHI to authorized individuals.
  4. Screening individuals for COVID-19 prior to in-person healthcare visits.
  5. Use of public-facing WBSAs.

“OCR is using all available means to support the efficient and safe administration of COVID-19 vaccines to as many people as possible,” said March Bell, Acting OCR Director.

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2020 Healthcare Data Breach Report: 25% Increase in Breaches in 2020

More large healthcare data breaches were reported in 2020 than in any other year since the HITECH Act called for the U.S. Department of Health and Human Services’ Office for Civil Rights to start publishing healthcare data breach figures on its website.

In 2020, healthcare data breaches of 500 or more records were reported at a rate of more than 1.76 per day. 2020 saw 642 large data breaches reported by healthcare providers, health plans, healthcare clearing houses and business associates of those entities – 25% more than 2019, which was also a record-breaking year.

More than twice the number of data breaches are now being reported than 6 years ago and three times the number of data breaches that occurred in 2010.

Key Takeaways

  • 25% year-over-year increase in healthcare data breaches.
  • Healthcare data breaches have doubled since 2014.
  • 642 healthcare data breaches of 500 or more records were reported in 2020.
  • 76 data breaches of 500 or more healthcare records were reported each day in 2020.
  • 2020 saw more than 29 million healthcare records breached.
  • One breach involved more than 10 million records and 63 saw more than 100K records breached.
  • Hacking/IT incidents accounted for 67% of data breaches and 92% of breached records.
  • 3,705 data breaches of 500 or more records have been reported since October 2009.
  • 78 million healthcare records have been breached since October 2009.

U.S. Healthcare Data Breaches 2009 to 2020

2020 was the third worst year in terms of the number of breached healthcare records, with 29,298,012 records reported as having been exposed or impermissibly disclosed in 2020. While that is an alarming number of records, it is 29.71% fewer than in 2019. 266.78 million healthcare records have been breached since October 2009 across 3,705 reported data breaches of 500 or more records.

U.S. Healthcare data breaches - exposed records 2009-2020

The Largest Healthcare Data Breaches in 2020

The largest healthcare data breach of 2020 was a ransomware attack on the cloud service provider Blackbaud Inc. The actual number of records exposed and obtained by the hackers has not been made public, but more than 100 of Blackbaud’s healthcare clients were affected and more than 10 million records are known to have been compromised. The breach does not appear on the OCR breach portal, as each entity affected has reported the breach separately.

Prior to deploying ransomware, the hackers stole the fundraising and donor databases of many of its clients which included information such as names, contact information, dates of birth, and some clinical information. Victims included Trinity Health (3.3 million records), Inova Health System (1 million records), and Northern Light Health Foundation (657,392 records).

The Florida-based business associate MEDNAX Services Inc, a provider of revenue cycle management and other administrative services to its affiliated physician practice groups, experienced the largest phishing attack of the year. Hackers gained access to its Office 365 environment and potentially obtained the ePHI of 1,670 individuals, including Social Security numbers, driver’s license numbers, and health insurance and financial information.

Magellan Health’s million-record data breach also started with a phishing email but and ended with ransomware being deployed. The breach affected several of its affiliated entities and potentially saw patient information stolen.

Dental Care Alliance, a dental support organization with more than 320 affiliated dental practices across 20 states, had its systems hacked and the dental records of more than 1 million individuals were potentially stolen.

63 security incidents were reported in 2020 by HIPAA-covered entities and business associates that involved 100,000 or more healthcare records.

Name of Covered Entity Covered Entity Type Individuals Affected Type of Breach
Trinity Health Business Associate 3,320,726 Hacking/IT Incident
MEDNAX Services, Inc. Business Associate 1,290,670 Hacking/IT Incident
Inova Health System Healthcare Provider 1,045,270 Hacking/IT Incident
Magellan Health Inc. Health Plan 1,013,956 Hacking/IT Incident
Dental Care Alliance, LLC Business Associate 1,004,304 Hacking/IT Incident
Luxottica of America Inc. Business Associate 829,454 Hacking/IT Incident
Northern Light Health Business Associate 657,392 Hacking/IT Incident
Health Share of Oregon Health Plan 654,362 Theft
Florida Orthopaedic Institute Healthcare Provider 640,000 Hacking/IT Incident
Elkhart Emergency Physicians, Inc. Healthcare Provider 550,000 Improper Disposal
Aetna ACE Health Plan 484,157 Hacking/IT Incident
Saint Luke’s Foundation Healthcare Provider 360,212 Hacking/IT Incident
NorthShore University HealthSystem Healthcare Provider 348,746 Hacking/IT Incident
SCL Health – Colorado Healthcare Provider 343,493 Hacking/IT Incident
AdventHealth Healthcare Provider 315,811 Hacking/IT Incident
Nuvance Health Healthcare Provider 314,829 Hacking/IT Incident
Magellan Rx Management Business Associate 314,704 Hacking/IT Incident
The Baton Rouge Clinic Healthcare Provider 308,169 Hacking/IT Incident
Allegheny Health Network Healthcare Provider 299,507 Hacking/IT Incident
Northeast Radiology Healthcare Provider 298,532 Hacking/IT Incident

Main Causes of 2020 Healthcare Data Breaches

Hacking and other IT incidents dominated the healthcare data breach reports in 2020. 429 hacking/IT-related data breaches were reported in 2020, which account for 66.82% of all reported breaches and 91.99% of all breached records. These incidents include exploitation of vulnerabilities and phishing, malware, and ransomware attacks, with the latter having increased considerably in recent months.

causes of 2020 healthcare data breaches

A recent report from Check Point revealed there was a 71% increase in ransomware attacks on healthcare providers in October, and a further 45% increase in healthcare cyberattacks in the last two months of 2020. Some of the year’s largest and most damaging breaches to affect the healthcare industry in 2020 involved ransomware. In many cases, systems were taken out of action for weeks and patient services were affected. Ryuk, Sodinokibi (REvil), Conti, and Egregor ransomware have been the main culprits, with the healthcare industry heavily targeted during the pandemic.

Unauthorized access/disclosure incidents accounted for 22.27% of the year’s breaches and 2.69% of breached records. These incidents include the accessing of healthcare records my malicious insiders, snooping on medical records by healthcare workers, accidental disclosures of PHI to unauthorised individuals, and human error that exposes patient data.

Breach Type Number of breaches Records breached

Mean Records Breached

Median Records Breached
Hacking/IT Incident 429 26,949,956 62,820 8,000
Unauthorized Access/Disclosure 143 787,015 5,504 1,713
Theft 39 806,552 20,681 1,319
Improper Disposal 16 584,980 36,561 1,038
Loss 15 169,509 11,301 2,298

Location of Breached Protected Health Information

The increased use of encryption and cloud services for storing data have helped to reduce the number of loss/theft incidents, which used to account for the majority of reported breaches. Phishing attacks are still a leading cause of data breaches in healthcare and are often the first step in a multi-stage attack that sees malware or ransomware deployed.

Email account breaches were reported at a rate of more than 1 every two days in 2020, but email-related breaches took second spot this year behind breaches of network servers. Network servers often store large amounts of patient data and are a prime target for hackers and ransomware gangs.

While the majority of healthcare data breaches have involved electronic protected health information, a significant percentage of breaches in 2020 involved paper/film copies of protected health information which were obtained by unauthorized individuals, lost, or disposed of in an insecure manner.

Location of compromised data in healthcare data breaches 2020

Which Entities Suffered the Most Data Breaches in 2020?

The pie chart below shows the breakdown of HIPAA covered entities affected by data breaches of 500 or more records in 2020. Healthcare providers suffered the most breaches with 497 reported incidents. Business associates reported 73 data breaches, but it should be noted that in many cases a breach was experienced at the business associate, but the incident was reported by the covered entities affected. In total, 258 of the year’s breaches had some business associate involvement, which is 40.19% of all breaches. There were 70 breaches reported by health plans, and 2 breaches reported by healthcare clearinghouses.

2020 healthcare data breaches in the United States by Entity type

2020 Healthcare Data Breaches by State

South Dakota, Vermont, Wyoming residents survived 2020 without experiencing any healthcare data breaches, but there were breaches reported by entities based in all other states and the District of Columbia.

California was the worst affected state with 51 breaches, followed by Florida and Texas with 44, New York with 43, and Pennsylvania with 39.

State No. Breaches State No. Breaches State No. Breaches State No. Breaches
California 51 Virginia 18 New Jersey 9 Kansas 3
Florida 44 Indiana 17 South Carolina 9 Nebraska 3
Texas 44 Massachusetts 17 Washington 9 West Virginia 3
New York 43 Maryland 16 Delaware 8 District of Columbia 2
Pennsylvania 39 North Carolina 16 Utah 8 Idaho 2
Ohio 27 Colorado 14 Louisiana 6 Nevada 2
Iowa 26 Missouri 14 Maine 6 Oklahoma 2
Michigan 21 Arizona 12 New Mexico 6 Mississippi 1
Georgia 20 Arkansas 12 Oregon 5 Montana 1
Illinois 20 Kentucky 12 Hawaii 4 New Hampshire 1
Minnesota 20 Wisconsin 12 Alabama 3 North Dakota 1
Connecticut 19 Tennessee 10 Alaska 3 Rhode Island 1

HHS HIPAA Enforcement in 2020

2020 was a busy year in terms of HIPAA enforcement. The HHS’ Office for Civil Rights, the main enforcer of HIPAA compliance, conducted 19 HIPAA compliance investigations that resulted in financial penalties. More penalties were agreed with HIPAA covered entities and business associates in 2020 than in any other year since OCR started enforcing HIPAA compliance.  $13,554,900 was paid in penalties across the 19 cases.

It can take several years from the start of an investigation before a financial penalty is levied. Some of the largest settlements of the year date back to breaches that were experienced in 2015 or earlier; however, the large increase in financial penalties in 2020 is largely due to a HIPAA enforcement drive launched by OCR in late 2019 to tackle noncompliance with the HIPAA Right of Access. There were 11 settlements reached with healthcare providers in 2020 to resolve cases where individuals were not provided with timely access to their medical records.

You can view a summary of OCR’s 2020 HIPAA enforcement actions in this post.

State AG HIPAA Enforcement in 2020

OCR is not the only enforcer of HIPAA compliance. State attorney generals also have the authority to take action against entities found not to be in compliance with the HIPAA Rules. There has been a trend for state attorneys general to work together and pool resources in their legal actions for noncompliance with the HIPAA Rules. In 2020, two multi-state actions were settled with HIPAA covered entities/business associates to resolve violations of the HIPAA Rules.

The health insurer Anthem Inc. settled a case that stemmed from its 78.8 million-record data breach in 2015 and paid financial penalties totalling $48.2 million to resolve multiple potential violations of HIPAA and state laws.

CHSPSC LLC, a Tennessee-based management company that provides services to subsidiary hospital operator companies and other affiliates of Community Health Systems, also settled a multi-state action and paid a financial penalty of $5 million to resolve alleged HIPAA violations. The case stemmed from a 2014 data breach that saw the ePHI of 6,121,158 individuals stolen by hackers.

About This Report

The Health Insurance Portability and Accountability Act (HIPAA) requires all healthcare data breaches to be reported to the HHS’ Office for Civil Rights. A summary of breaches of 500 or more records is published by the HHS Office for Civil Rights. This report was compiled using data on the HHS website on 01/19/21 and includes data breaches currently under investigation and archived cases.

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December 2020 Healthcare Data Breach Report

2020 ended with healthcare data breaches being reported at a rate of 2 per day, which is twice the rate of breaches in January 2020. Healthcare data breaches increased 31.9% month over month and were also 31.9% more than the 2020 monthly average.

There may still be a handful more breaches to be added to the OCR breach portal for 2020 but, as it stands, 565 healthcare data breaches of 500 or more records have been reported to OCR in 2020. That is more than any other year since the HITECH Act required OCR to start publishing data breach summaries on its website.

2020 Healthcare Data Breaches

December was the second worst month of 2020 in terms of the number of breached records. 4,241,603 healthcare records were exposed, compromised, or impermissibly disclosed across the month’s 62 reported data breaches. That represents a 272.35% increase in breached records from November and 92.25% more than the monthly average in 2020. For comparison purposes, there were 41 reported breaches in December 2019 and 397,862 healthcare records were breached.

healthcare records breached in 2020

Largest Healthcare Data Breaches Reported in December 2020

Name of Covered Entity State Covered Entity Type Individuals Affected Type of Breach Cause
MEDNAX Services, Inc. FL Business Associate 1,290,670 Hacking/IT Incident Phishing attack
Dental Care Alliance, LLC FL Business Associate 1,004,304 Hacking/IT Incident Unspecified hacking incident
Aetna ACE CT Health Plan 484,157 Hacking/IT Incident Phishing attack (business associate)
Allegheny Health Network PA Healthcare Provider 299,507 Hacking/IT Incident Ransomware attack (Blackbaud)
AMITA Health IL Healthcare Provider 261,054 Hacking/IT Incident Ransomware attack (Blackbaud)
Community Eye Care, LLC NC Health Plan 149,804 Hacking/IT Incident Email account breach
GenRx Pharmacy AZ Healthcare Provider 137,110 Hacking/IT Incident Ransomware attack
Wilmington Surgical Associates, P.A. NC Healthcare Provider 114,834 Hacking/IT Incident Ransomware attack
Agency for Community Treatment Services, Inc. FL Healthcare Provider 73,825 Hacking/IT Incident Ransomware attack
Sonoma Valley Healthcare District CA Healthcare Provider 69000 Hacking/IT Incident Ransomware attack

There were two healthcare data breaches reported in December that each impacted more than 1 million individuals. The largest breach was a phishing attack on the Florida-based business associate, MEDNAX Services, Inc. MEDNAX provides revenue cycle management and other administrative services to its affiliated physician practice groups. Hackers gained access to its Microsoft Office 365-hosted email system after employees responded to phishing emails. The compromised accounts contained the protected health information of 1,290,670 patients of its clients.

Dental Care Alliance is a Sarasota, FL-based dental support organization with more than 320 affiliated dental practices in 20 U.S. states. Little information has been released about the exact nature of the cyberattack, other than hackers gaining access to its systems and viewing files containing patient information.

Causes of December 2020 Healthcare Data Breaches

Ransomware gangs continue to target healthcare organizations and attacks have increased considerably in recent months. 5 of the worst data breaches reported in December involved ransomware, as did many of the smaller breaches. Several healthcare providers have only just reported being affected by the ransomware attack on Blackbaud Inc., which was discovered by the cloud service provide in May 2020.

Phishing continues to be a major cause of healthcare data breaches. There were 13 data breaches involving unauthorized accessing of email accounts, the majority of which used credentials stolen in phishing attacks. While most of the month’s breaches involved unauthorized accessing of electronic protected health information, 17.75% of the month’s breaches involved paper records and films, highlighting the importance of also protecting physical records.

cvauses of December 2020 healthcare data breaches

33 hacking/IT incidents were reported to OCR in December 2020. Those incidents accounted for 98.39% of the month’s breached records (4,173,519 records). An average of 126,470 records were breached per incident with a median breach size of 8,000 records per incident.

There were 21 unauthorized access/disclosure incidents reported to OCR which involved a total of 57,837 records. The average breach size was 2,754 records and the median breach size was 1,020 records.

There were 7 theft and loss incidents reported (5 theft/2 loss). The average breach size was 1,392 records and the median breach size was 856 records. There was also one incident involving the improper disposal of 501 records.

Location of PHI in December 2020 healthcare data breaches

Entities Reporting Data Breaches in December 2020

Healthcare providers were the worst affected covered entity in December 2020 with 39 breaches reported, but there was a major increase in data breaches reported by health plans. 17 health plans reported breaches of 500 or more records in December, which is a 183% increase from November.

There were 6 data breaches reported by business associates of HIPAA covered entities, but 40% of the month’s breaches (25) had some business associate involvement. In many cases, the breach was experienced by the business associate but was reported by the covered entity.

December 2020 healthcare data breaches by covered entity type

December 2020 Healthcare Data Breaches by State

HIPAA covered entities and business associates in 58% of U.S. states reported data breaches in December. Florida was the worst affected of the 29 states with 9 reported data breaches. Pennsylvania also had a particularly bad month with 7 reported breaches, followed by Missouri and Texas with 4, and Illinois, North Carolina, and Tennessee with 3.

There were two breaches reported in each of Arizona, Connecticut, Georgia, Massachusetts, Minnesota, Ohio, and Wisconsin, and one breach reported in each of Arkansas, California, Colorado, Delaware, Indiana, Iowa, Kentucky, Louisiana, Maine, Mississippi, Nebraska, Oregon, Utah, Virginia, and West Virginia.

HIPAA Enforcement in December 2020

2020 has been a busy year in terms of HIPAA enforcement. More financial penalties were imposed on HIPAA covered entities and their business associates to resolve potential HIPAA violations in 2020 than in any other year since the HHS was given the authority to enforce HIPAA compliance.  19 settlements were reached to resolve cases where HIPAA Rules appeared to have been violated.

OCR announced one further financial penalty in December – The 13th financial penalty under its HIPAA Right of Access initiative. Peter Wrobel, M.D., P.C., dba Elite Primary Care, agreed to pay OCR a $36,000 to resolve a case involving the failure to provide two patients with timely access to their medical records.

You can read more about 2020 HIPAA enforcement in our end of year summary.

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Excellus Health Plan Settles HIPAA Violation Case and Pays $5.1 Million Penalty

The Department of Health and Human Services’ Office for Civil Rights has announced the health insurer Excellus Health Plan has agreed to pay a $5.1 million penalty to settle a HIPAA violation case stemming from a 2015 data breach that affected 9.3 million individuals.

The breach in question was discovered by Excellus Health Plan in 2015, the same year that massive data breaches were discovered by the health insurers Anthem Inc. (78.8 million records) and Premera Blue Cross (10.6 million records). All three entities have now settled breach investigations with OCR and have paid substantial financial penalties.

Excellus Health Plan, doing business as Excellus BlueCross BlueShield and Univera Healthcare, serves individuals in upstate and western New York. In August 2015, the health insurer discovered hackers had gained access to its computer systems. The breach investigation revealed access to its systems was first gained around December 23, 2013 and continued until May 11, 2015. The breach was reported to OCR on September 9, 2015.

The hackers installed malware on its systems, performed reconnaissance, and were found to have accessed the healthcare data of around 7 million Excellus Health Plan members and approximately 2.5 million members of Lifetime Healthcare, its non-BlueCross subsidiary. The information accessed by the hackers included names, contact information, dates of birth, Social Security numbers, health plan ID numbers, claims data, financial account information, and clinical treatment information.

OCR launched an investigation of the breach in June 2016 to determine whether Excellus Health Plan was in compliance with the HIPAA Privacy, Security, and Breach Notification Rules. The investigation identified five standards of the HIPAA Rules where Excellus was potentially noncompliant.

OCR determined the health plan had failed to conduct an accurate and thorough organization-wide risk analysis to identify risks and vulnerabilities to the confidentiality, integrity, and availability of the electronic protected health information (ePHI) of its members.  Sufficient measures had not been implemented to reduce risks and vulnerabilities to ePHI to a reasonable and appropriate level, and technical policies and procedures that only allow authorized persons and software programs to access systems containing ePHI were insufficient. As a result of these issues, unauthorized individuals gained access to the PHI of 9,358,891 of its members. It took Excellus more than 18 months to discover its systems had been breached. OCR found policies and procedures requiring regular reviews of information system activity to be lacking.

The financial penalty was agreed with OCR to avoid further investigation and formal proceedings, and the settlement was reached with no admission of liability or wrongdoing. In addition to paying the financial penalty, Excellus is required to adopt a corrective action plan that covers all areas of potential noncompliance identified by OCR during the investigation. Excellus will also be monitored closely by OCR for 2 years to ensure continued compliance with the HIPAA Rules.

“Hacking continues to be the greatest threat to the privacy and security of individuals’ health information.  In this case, a health plan did not stop hackers from roaming inside its health record system undetected for over a year which endangered the privacy of millions of its beneficiaries,” said OCR Director Roger Severino. “We know that the most dangerous hackers are sophisticated, patient, and persistent.  Health care entities need to step up their game to protect the privacy of people’s health information from this growing threat.”

This is the second HIPAA enforcement action to be announced by OCR in 2021. Earlier this month, OCR said a $200,000 settlement had been reached with Banner Health to resolve potential HIPAA Right of Access violations. The Excellus settlement comes just a few hours after the 5th Circuit Court of Appeals vacated a $4.3 million Civil Monetary Penalty imposed by OCR on University of Texas M.D. Anderson Cancer Center that stemmed from three incidents involving the loss/theft of portable devices containing ePHI between 2012 and 2013.

The two HIPAA settlements in January follow on from a record year of HIPAA enforcement that saw 19 financial penalties paid by HIPAA covered entities and business associates to resolve potential violations of HIPAA Rules.

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What are the Penalties for HIPAA Violations?

The penalties for HIPAA violations include civil monetary penalties ranging from $137 to $68,928 per violation, depending on the level of culpability. Criminal penalties can also be imposed for intentional violations, leading to fines and potential imprisonment.

In addition to financial penalties, corrective action plans may be required to address compliance deficiencies. State attorneys general can also bring civil actions, resulting in monetary damages.  Plus, covered entities may be required to adopt a corrective action plan to bring policies and procedures up to the standards demanded by HIPAA.

Ten Most Common HIPAA ViolationsIn this article, we provide a detailed explanation of penalties for HIPAA violations.

You can also use the article in conjunction with our free HIPAA Violations Checklist to understand what is required to ensure full compliance. Please use the form on this page to arrange for your copy.

HIPAA, PHI & HITECH

The Health Insurance Portability and Accountability Act of 1996 placed a number of requirements on HIPAA-covered entities to safeguard the Protected Health Information (PHI) of patients, and to strictly control when PHI can be divulged, and to whom.

Since the Enforcement Final Rule of 2006, OCR has had the power to issue financial penalties (and/or corrective action plans) to HIPAA-covered entities that fail to comply with HIPAA Rules.

Financial penalties for HIPAA violations were updated by the HIPAA Omnibus Rule, which introduced charges in line with the Health Information Technology for Economic and Clinical Health Act (HITECH). The Omnibus Rule took effect on March 26, 2013.

Since the introduction of the Omnibus Rule, the new penalties for HIPAA violations apply to healthcare providers, health plans, healthcare clearinghouses, and all other covered entities, as well as to business associates (BAs) of covered entities that are found to have violated HIPAA Rules.

Financial penalties are intended to act as a deterrent to prevent the violation of HIPAA laws, while also ensuring covered entities are held accountable for their actions – or lack of them – when it comes to protecting the privacy of patients and the confidentiality of health data and providing patients with access to their health records on request.

The penalty structure for a violation of HIPAA laws is tiered, based on the knowledge a covered entity had of the violation. The OCR sets the penalty based on a number of “general factors” and the seriousness of the HIPAA violation.

Ignorance of HIPAA Rules is no excuse for failing to comply with HIPAA Rules. It is the responsibility of each covered entity to ensure that HIPAA Rules are understood and followed. In cases when a covered entity is discovered to committed a willful violation of HIPAA laws, the maximum fines may apply.

What Constitutes a HIPAA Violation?

What are the penalties for HIPAA ViolationsThere is much talk of HIPAA violations in the media, but what constitutes a HIPAA violation? A HIPAA violation is when a HIPAA-covered entity – or a business associate – fails to comply with one or more of the provisions of the HIPAA Privacy, Security, or Breach Notification Rules.

A violation may be deliberate or unintentional. An example of an unintentional HIPAA violation is when too much PHI is disclosed and the minimum necessary information standard is violated. When PHI is disclosed, it must be limited to the minimum necessary information to achieve the purpose for which it is disclosed. Financial penalties for HIPAA violations can be issued for unintentional HIPAA violations, although the penalties will be at a lower rate for willful violations of HIPAA Rules.

An example of a deliberate violation is unnecessarily delaying the issuing of breach notification letters to patients and exceeding the maximum timeframe of 60 days following the discovery of a breach to issue notifications – A violation of the HIPAA Breach Notification Rule.

Many HIPAA violations are the result of negligence, such as the failure to perform an organization-wide risk assessment. Financial penalties for HIPAA violations have frequently been issued for risk assessment failures.

Penalties for HIPAA violations can potentially be issued for all HIPAA violations, although OCR typically resolves most cases through voluntary HIPAA compliance, issuing technical guidance, or accepting a covered entity or business associate’s plan to address the violations and change policies and procedures to prevent future violations from occurring. Financial penalties for HIPAA violations are reserved for the most serious violations of HIPAA Rules and for when OCR wants to “send a message” about specific violation types.

What Happens if You Violate HIPAA? – HIPAA Violation Classifications

What happens if you violate HIPAA? That depends on the severity of the violation. OCR prefers to resolve HIPAA violations using non-punitive measures, such as voluntary compliance or issuing technical guidance to help covered entities address areas of non-compliance. However, if the violations are serious, have been allowed to persist for a long time, or if there are multiple areas of noncompliance, financial penalties may be appropriate.

The four categories used for the penalty structure are as follows:

  • Tier 1: A violation that the covered entity was unaware of and could not have realistically avoided, had a reasonable amount of care been taken to abide by HIPAA Rules
  • Tier 2: A violation that the covered entity should have been aware of but could not have avoided even with a reasonable amount of care. (but falling short of willful neglect of HIPAA Rules)
  • Tier 3: A violation suffered as a direct result of “willful neglect” of HIPAA Rules, in cases where an attempt has been made to correct the violation
  • Tier 4: A violation of HIPAA Rules constituting willful neglect, where no attempt has been made to correct the violation within 30 days

In the case of unknown violations, where the covered entity could not have been expected to avoid a data breach, it may seem unreasonable for a covered entity to be issued with a fine. OCR appreciates this and has the discretion to waive a financial penalty. The penalty cannot be waived if the violation involved willful neglect of the Privacy, Security, and Breach Notification Rules.

HIPAA Violation Penalty Structure

Each category of violation carries a separate HIPAA penalty. It is up to OCR to determine a financial penalty within the appropriate range. OCR considers a number of factors when determining penalties, such as the length of time a violation was allowed to persist, the number of people affected, and the nature of the data exposed. An organization’s willingness to assist with an OCR investigation is also taken into account. The general factors that can affect the amount of the financial penalty also include prior history, the organization’s financial condition, and the level of harm caused by the violation.

  • Tier 1: Minimum fine of $100 per violation up to $50,000
  • Tier 2: Minimum fine of $1,000 per violation up to $50,000
  • Tier 3: Minimum fine of $10,000 per violation up to $50,000
  • Tier 4: Minimum fine of $50,000 per violation

The above fines for HIPAA violations are those stipulated by the HITECH Act, and these figures are adjusted annually to factor in cost-of-living increases to ensure that the civil monetary penalties continue to serve as an effective deterrent. Under the Federal Civil Penalties Inflation Adjustment Act of 1990, later amended by the Federal Civil Penalties Inflation Adjustment Act Improvements Act of 2015, cost-of-living increases are stipulated by the Office of Management and Budget (OMB). On January 15 each year,  the multiplier set by OMB should be applied by all federal agencies to their CMPs. This year, the HHS published its annual increases in the Federal Register on October 6, which is also the effective date for the updated civil monetary penalties.

All civil monetary penalties assessed by OCR on or after October 6, 2023, will use the new rates for violations that occurred on or after November 2, 2015.

2023 HIPAA Penalty Structure

Penalty Tier Culpability Minimum Penalty per Violation – Inflation

Adjusted

Max Penalty per Violation – Inflation Adjusted Maximum Penalty Per Year (cap) – Inflation Adjusted
Tier 1 Lack of Knowledge $137 $68,928 $2,067,813
Tier 2 Reasonable Cause $1,379 $68,928 $2,067,813
Tier 3 Willful Neglect $13,785 $68,928 $2,067,813
Tier 4 Willful Neglect (not corrected within 30 days) $68,928 $2,067,813 $2,067,813

OCR 2019 Notice of Enforcement Discretion Applies New Maximum Annual Penalties for HIPAA Violations

What are the penalties for HIPAA Compliance ViolationsThe above table of penalties is still officially in force; however, in 2019, the HHS reviewed the language of the HITECH Act with respect to the required increases for HIPAA violations and determined that the language of the HITECH Act had been misinterpreted and that it did not call for the same maximum annual penalty cap to be applied equally across all four penalty tiers. Instead, the HHS determined that the maximum annual penalty of $1.5 million ($2,067,813 in 2023) should only apply to the most serious Tier 4 violation category.

Rather than issue further rulemaking which would see the new penalty structure changed in the Federal Register, the HHS announced that OCR would be exercising enforcement discretion and would be applying a different penalty structure where each tier had a separate annual penalty cap. A Notice of Enforcement Discretion (NED) was issued in April 2019 which states that OCR will apply penalties according to the table below. These have been adjusted by The HIPAA Journal based on the multipliers set by OMB.

The penalty structure OCR is using is not legally binding, and further rulemaking is required before its new interpretation is set in stone. The NED is still in effect and will remain so indefinitely. Since the NED only applied caps to the annual penalties, this creates an anomaly, as the maximum penalty per violation in Tier 1 is still technically $63,973, which is higher than the annual penalty cap. Therefore the annual penalty cap is shown as the maximum penalty per violation in the table below for tier 1.

Penalty Tier Culpability  Minimum Penalty per Violation Maximum Penalty per Violation Annual Penalty Cap
Tier 1 Lack of Knowledge $137 $34,464 $34,464
Tier 2 Reasonable Cause $1,379 $68,928 $137,886
Tier 3 Willful Neglect $13,785 $68,928 $344,638
Tier 4 Willful neglect (not corrected within 30 days $68,928 $68,928 $2,067,813

*This table was last updated on October 6, 2023, and includes the inflationary updates for 2023. 

Attorneys General Can Also Issue HIPAA Violation Fines

Since the introduction of the HITECH Act (Section 13410(e) (1)) in February 2009, state attorneys general have the authority to hold HIPAA-covered entities accountable for the unauthorized use or disclosure of PHI of state residents and can file civil actions with the federal district courts. HIPAA violation fines can be issued up to a maximum level of $25,000 per violation category, per calendar year. The minimum fine applicable is $100 per violation.

A covered entity suffering a data breach affecting residents in multiple states may be ordered to pay HIPAA violation fines to attorneys general in multiple states. Relatively few states have taken action against HIPAA-regulated entities for violations of the HIPAA Rules – California, Connecticut, Indiana, Massachusetts, Minnesota, New Jersey, New York, Vermont, and the District of Columbia. In recent years attorneys general have joined forces and have pursued penalties for HIPAA violations in response to large-scale data breaches that have affected individuals across the United States, and have pooled their resources and taken a cut of any settlements or civil monetary penalties. While only a small number of states have exercised their authority to issue fines for HIPAA violations, that does not mean HIPAA violations are going unpunished. Many states have pursued financial penalties for equivalent violations of state laws.

Can HIPAA Violations be Criminal?

When a HIPAA-covered entity or business associate violates HIPAA Rules, civil penalties can be imposed. When healthcare professionals violate HIPAA, it is usually their employer that receives the penalty, but not always. If healthcare professionals knowingly obtain or use protected health information for reasons that are not permitted by the HIPAA Privacy Rule, they may be found to be criminally liable for the HIPAA violation under the criminal enforcement provision of the Social Security Act.

Criminal HIPAA violations are prosecuted by the Department of Justice, which is increasingly taking action against individuals who have knowingly violated HIPAA Rules. There have been several cases that have resulted in substantial fines and prison sentences.

Criminal HIPAA violations include theft of patient information for financial gain and wrongful disclosures with intent to cause harm. A lack of understanding of HIPAA requirements may not be a valid defense. When an individual “knowingly” violates HIPAA, knowingly means that they have some knowledge of the facts that constitute the offense, not that they definitely know that they are violating HIPAA Rules.

Criminal Penalties for HIPAA Violations

Criminal penalties for HIPAA violations are divided into three separate tiers, with the term – and an accompanying fine – decided by a judge based on the facts of each individual case. As with OCR, a number of general factors are considered which will affect the penalty issued. If an individual has profited from the theft, access, or disclosure of PHI, it may be necessary for all money received to be refunded, in addition to the payment of a fine.

The tiers of criminal penalties for HIPAA violations are:

Tier 1:   Reasonable cause or no knowledge of violation – Up to 1 year in jail

Tier 2:   Obtaining PHI under false pretenses – Up to 5 years in jail

Tier 3:   Obtaining PHI for personal gain or with malicious intent – Up to 10 years in jail

In recent years, the number of employees discovered to be accessing or stealing PHI – for various reasons – has increased. The value of PHI on the black market is considerable, and this can be a big temptation for some individuals. It is therefore essential that controls are put in place to limit the opportunity for individuals to steal patient data, and for systems and policies to be put in place to ensure improper access and theft of PHI is identified promptly.

All staff likely to come into contact with PHI as part of their work duties should be informed of the HIPAA criminal penalties and that violations will not only result in loss of employment but potentially also a lengthy jail term and a heavy fine.

State attorneys general are cracking down on data theft and are keen to make examples out of individuals found to have violated HIPAA Privacy Rules. A jail term for the theft of HIPAA data is therefore highly likely.

Convictions and Jail Time for HIPAA Violations

Florida Medical Clinic Worker Sentenced to 48 Months in Jail over Theft of PHI

3-Year Jail Term for VA Employee Who Stole Patient Data

Former New York Dental Practice Receptionist Sentenced to 2-6 years for HIPAA Violation

UPMC Patient Care Coordinator Gets 1 Year Jail Term for HIPAA Violation

Employee Sanctions for HIPAA Violations

Not all HIPAA violations are a result of insider theft, and many Covered Entities and Business Associates apply a scale of employee sanctions for HIPAA violations depending on factors such as whether the violation was intentional or accidental, whether it was reported by the employee as soon as the violation was realized,  and the magnitude of the breach. Some Covered Entities also apply employee sanctions for HIPAA violations on employees who were aware a violation (by another employee) had occurred but failed to report it.

Employee sanctions for HIPAA violations vary in gravity from further training to dismissal. The decision should be taken in consultation with HIPAA Privacy and Security Officers, who may have to conduct interviews with the employee, investigate audit trails, and review telephone logs – including the telephone logs of the employee´s mobile phone. Because of the expense and disruption attributable to applying employee sanctions for HIPAA violations, it is worthwhile dedicating more resources to initial employee training in order to prevent HIPAA violations – whether intentional or accidental – from occurring.

Receiving a Civil Penalty for Unknowingly Violating HIPAA

Although it was mentioned above that OCR has the discretion to waive a civil penalty for unknowingly violating HIPAA, ignorance of HIPAA regulations is not regarded as a justifiable excuse for failing to implement the appropriate safeguards. In April 2017, the remote cardiac monitoring service CardioNet was fined $2.5 million for failing to fully understand the HIPAA requirements and subsequently failing to conduct a complete risk assessment.

As a result of the incomplete risk assessment, the PHI of 1,391 individuals was potentially disclosed without authorization when a laptop containing the data was stolen from a car parked outside an employee´s home. Speaking after details of the fine had been announced, OCR Director Roger Severino described the civil penalty for unknowingly violating HIPAA as a penalty for disregarding security.

It may also be possible for a CE or BA to receive a civil penalty for unknowingly violating HIPAA if the state in which the violation occurs allows individuals to bring legal action against the person(s) responsible for the violation. Although HIPAA lacks a private right of action, individuals can still use state regulations to establish a standard of care under common law. Several cases of this nature are currently in progress.

Penalties for Non-Compliance with HIPAA

When deciding on an appropriate settlement, OCR considers the severity of the violation, the extent of non-compliance with HIPAA Rules, the number of individuals impacted, and the impact a breach has had on those individuals. OCR also considers the financial position of the covered entity. Punitive measures may be necessary, but penalties for HIPAA violations should not result in a covered entity being forced out of business.

The purpose of these penalties for HIPAA violations is in part to punish covered entities for serious violations of HIPAA Rules, but also to send a message to other healthcare organizations that noncompliance with HIPAA Rules is not acceptable.

HIPAA Penalties 2023

OCR is expected to continue to aggressively enforce HIPAA compliance in 2023 after a record-breaking year of HIPAA fines and settlements. OCR is continuing to crack down on violations of the HIPAA Right of Access, which has been one of OCR’s main enforcement priority priorities since the agency launched its HIPAA Right of Access initiative in late 2019. The majority of enforcement actions for HIPAA violations in the past two years have been for HIPAA Right of Access violations. OCR has confirmed its intent to continue to enforce this aspect of HIPAA compliance with an early HIPAA penalty in 2023.

In 2018, OCR announced an enforcement action against the University of Texas MD Anderson Cancer Center for a data breach and lack of encryption, but the penalty was overturned on appeal. On January 14, 2021, a three-member panel for the Fifth Circuit Court of Appeals unanimously vacated the $4,348,000 penalty, and since that date, only a handful of HIPAA penalties have been issued for violations of the HIPAA Rules other than HIPAA Right of Access failures. The decision by the Court of Appeals was widely thought to have affected OCR’s willingness to pursue financial penalties for certain HIPAA violations, but in 2022, multiple financial penalties were imposed for other HIPAA violations. OCR now has a new Director, Melanie Fontes Rainer, who was appointed on September 14, 2022, as the successor to Lisa J. Pino. Fontes Rainer will oversee the department’s enforcement activities and is expected to stamp her mark on enforcement, and we may well see a change in the HIPAA violation cases in 2023 that result in financial penalties.

From a compliance perspective, there are several points that are worth making for 2023. HIPAA-covered entities that provide telehealth services need to ensure that when the COVID-19 Public Health Emergency is declared over, the platforms they use for telehealth are HIPAA-compliant, as OCR’s Notice of Enforcement Discretion regarding the good faith provision of telehealth services will also come to an end. OCR issued guidance in 2022 confirming that breach notifications need to be issued within 60 days of the discovery of a data breach, which could indicate this aspect of compliance will be more aggressively enforced, and it is also likely that OCR will be scrutinizing the use of website tracking technologies now that guidance has been issued for healthcare providers confirming patient authorizations and business associate agreements are required.

This post will be updated as and when the 2023 HIPAA penalties are announced and 2023 HIPAA enforcement trends become clear.

2023 HIPAA Fines and Settlements

HIPAA-Regulated Entity Reason Individuals Impacted Amount
St. Joseph’s Medical Center Disclosure of PHI to a reporter 3 $80,000
Doctors’ Management Services Multiple HIPAA Security Rule failures 206,695 $100,000
LA Care Health Plan Multiple HIPAA Security Rule failures 1,498 $1,300,000
UnitedHealthcare HIPAA Right of Access failure 1 $80,000
iHealth Solutions (dba Advantum Health) Unsecured server – Impermissible disclosure of ePHI; risk analysis failure. 267 $75,000
Yakima Valley Memorial Hospital Snooping by security guards – Lack of policies and procedures identified. 419 $240,000
Manasa Health Center, LLC Impermissible disclosure of PHI on an Internet platform, Privacy Rule and Breach Notification Rule policies and procedures 4 $30,000
MedEvolve Inc. Impermissible disclosure, business associate agreement failure, risk analysis incomplete 230,572 $350,000
David Mente, MA, LPC HIPAA Right of Access failure 1 $15,000
Banner Health HIPAA Security Rule Violations 2.81 million $1,250,000
Life Hope Labs, LLC HIPAA Right of Access failure 1 $16,500

2022 HIPAA Fines and Settlements

22 HIPAA enforcement actions in 2022 resulted in financial penalties being imposed. OCR has continued with its 2019 HIPAA enforcement initiative targeting noncompliance with the HIPAA Right of Access, with the 2022 total bringing the number of enforcement actions under this initiative up to 42. Financial penalties were also imposed for impermissible disclosures of patient information on social media websites, inadequate security safeguards to ensure the confidentiality, integrity, and availability of ePHI, inadequate notices of privacy practices, and risk analysis failures.

In January 2021, the HITECH Act was amended to incentivize HIPAA-regulated entities to adopt ‘recognized security practices’ to better protect patient data. While it is not mandatory for recognized security practices to be implemented and maintained, HIPAA-regulated entities that demonstrate that they have implemented recognized security practices that have been in place continuously for the 12 months preceding a data breach will benefit from lower financial penalties, and shorter audits and investigations.

2022 HIPAA Settlements

HIPAA-Regulated Entity Reason Individuals Impacted Amount
Health Specialists of Central Florida Inc HIPAA Right of Access failure 1 $20,000
New Vision Dental Impermissible disclosure of ePHI on Yelp, and notice of privacy practices failure <20 $23,000
Great Expressions Dental Center of Georgia, P.C. HIPAA Right of Access failure (delay + fee) 1 $80,000
Family Dental Care, P.C. HIPAA Right of Access failure 1 $30,000
B. Steven L. Hardy, D.D.S., LTD, dba Paradise Family Dental HIPAA Right of Access failure 1 $25,000
New England Dermatology and Laser Center Improper disposal of PHI, failure to maintain appropriate safeguards 58,106 $300,640
Memorial Hermann Health System HIPAA Right of Access failure 1 $240,000
Southwest Surgical Associates HIPAA Right of Access failure 1 $65,000
Hillcrest Nursing and Rehabilitation HIPAA Right of Access failure 1 $55,000
MelroseWakefield Healthcare HIPAA Right of Access failure 1 $55,000
Erie County Medical Center Corporation HIPAA Right of Access failure 1 $50,000
Fallbrook Family Health Center HIPAA Right of Access failure 1 $30,000
Associated Retina Specialists HIPAA Right of Access failure 1 $22,500
Coastal Ear, Nose, and Throat HIPAA Right of Access failure 1 $20,000
Lawrence Bell, Jr. D.D.S HIPAA Right of Access failure 1 $5,000
Danbury Psychiatric Consultants HIPAA Right of Access failure 1 $3,500
Oklahoma State University – Center for Health Sciences Risk analysis, security incident response and reporting, evaluation, audit controls, breach notifications & an unauthorized disclosure 279,865 $875,000
Dr. Brockley HIPAA Right of Access 1 $30,000
Jacob & Associates HIPAA Right of Access, notice of privacy practices, HIPAA Privacy Officer 1 $28,000
Northcutt Dental-Fairhope Impermissible disclosure for marketing, notice of privacy practices, HIPAA Privacy Officer 5,385 $62,500

2022 Civil Monetary Penalties for HIPAA Violations

HIPAA-Regulated Entity Reason Individuals Impacted Amount
ACPM Podiatry HIPAA Right of Access failure 1 $100,000
Dr. U. Phillip Igbinadolor, D.M.D. & Associates, P.A Impermissible disclosure on social media 1 $50,000

OCR HIPAA Fines 2021

There was a reduction in the number of financial penalties for HIPAA violations in 2021 from the record number of penalties in 2020, with OCR’s decision to finalize penalties potentially being affected by the COVID-19 pandemic. That said, penalties have continued to be imposed at relatively high levels, with most of the recent HIPAA violation cases in 2021 imposed for violations of the HIPAA Right of Access. Out of the 14 HIPAA violation cases in 2021 that have resulted in financial penalties, 12 have been for HIPAA Right of Access violations.

In January 2021, one of the largest ever HIPAA fines was imposed on Excellus Health Plan. The settlement resolved a HIPAA case that stemmed from an investigation of a breach of the PHI of 9,358,891 individuals that was reported to OCR in 2015. Aside from that penalty, most of the settlements and civil monetary penalties have been for relatively small amounts and have resulted from investigations of complaints from patients than reports of data breaches. As well as the 2021 HIPAA fines being lower, there was a much higher percentage of financial penalties imposed on small healthcare providers than in previous years. That trend is likely to continue in 2023.

2021 HIPAA Settlements

HIPAA Regulated Entity Reason Individuals Impacted Amount
Advanced Spine & Pain Management HIPAA Right of Access failure 1 $32,150
Denver Retina Center HIPAA Right of Access failure 1 $30,000
Rainrock Treatment Center LLC (dba monte Nido Rainrock) HIPAA Right of Access failure 1 $160,000
Wake Health Medical Group HIPAA Right of Access failure 1 $10,000
Children’s Hospital & Medical Center HIPAA Right of Access failure 1 $80,000
The Diabetes, Endocrinology & Lipidology Center, Inc. HIPAA Right of Access failure 1 $5,000
AEON Clinical Laboratories (Peachstate) HIPAA Security Rule failures (risk assessment, risk management, audit controls, and documentation of HIPAA Security Rule policies and procedures Unknown $25,000
Village Plastic Surgery HIPAA Right of Access failure 1 $30,000
Arbour Hospital HIPAA Right of Access failure 1 $65,000
Sharpe Healthcare HIPAA Right of Access failure 1 $70,000
Renown Health HIPAA Right of Access failure 1 $75,000
Excellus Health Plan Multiple HIPAA Violations: Risk analysis, risk management, information system activity reviews, technical policies to prevent unauthorized ePHI access, breach of 9,358,891 records. 9,358,891 $5,100,000
Banner Health HIPAA Right of Access failure 2 $200,000

2021 Civil Monetary Penalties for HIPAA Violations

HIPAA-Regulated Entity Reason Individuals Impacted Amount
Dr. Robert Glaser HIPAA Right of Access failure 1 $100,000

OCR HIPAA Fines 2020

2020 saw more financial penalties imposed on HIPAA-covered entities and business associates than in any other year since OCR started enforcing HIPAA compliance. 19 settlements were reached to resolve potential violations of the HIPAA Rules. OCR continued with its HIPAA Right of Access enforcement initiative that commenced in late 2019 and by year-end had settled 11 cases where patients had not been provided with timely access to their medical records for a reasonable cost-based fee.

2020 saw the second-largest settlement to resolve HIPAA violations. The health insurer Premera Blue Cross paid OCR $6,850,000 to resolve potential HIPAA violations discovered during the investigation of its 2015 breach of the ePHI of 10,466,692 individuals.

2020 OCR HIPAA Settlements

HIPAA-Regulated Entity Reason Individuals Impacted Amount
Peter Wrobel, M.D., P.C., dba Elite Primary Care HIPAA Right of Access failure 2 $36,000
University of Cincinnati Medical Center HIPAA Right of Access failure 1 $65,000
Dr. Rajendra Bhayani HIPAA Right of Access failure 1 $15,000
Riverside Psychiatric Medical Group HIPAA Right of Access failure 1 $25,000
City of New Haven, CT Failure to terminate access rights; risk analysis failure; failure to implement Privacy Rule policies; failure to issue unique IDs to allow system activity to be tracked; impermissible disclosure of the PHI of 498 individuals 498 $202,400
Aetna Lack of technical and nontechnical evaluation in response to environmental or operational changes; identity check failure; minimum necessary information failure; impermissible disclosure of 18,849 records; lack of administrative, technical, and physical safeguards 18,849 $1,000,000
NY Spine HIPAA Right of Access failure 1 $100,000
Dignity Health, dba St. Joseph’s Hospital and Medical Center HIPAA Right of Access failure 1 $160,000
Premera Blue Cross Risk assessment failure; risk management failure; insufficient hardware and software controls; unauthorized access to the PHI of 10,466,692 individuals 10,466,692 $6,850,000
CHSPSC LLC Failure to conduct a risk analysis; failures to implement information system activity reviews, security incident procedures, and access controls, and a breach of the ePHI of more than 6 million individuals 6,121,158 $2,300,000
Athens Orthopedic Clinic PA Failure to conduct a risk analysis; lack of risk management and audit controls; failure to maintain HIPAA policies and procedures; business associate agreement failure; and the failure to provide HIPAA Privacy Rule training to the workforce. 208,557 $1,500,000
Housing Works, Inc. HIPAA Right of Access failure 1 $38,000
All Inclusive Medical Services, Inc. HIPAA Right of Access failure 1 $15,000
Beth Israel Lahey Health Behavioral Services HIPAA Right of Access failure 1 $70,000
King MD HIPAA Right of Access failure 1 $3,500
Wise Psychiatry, PC HIPAA Right of Access failure 1 $10,000
Lifespan Health System Affiliated Covered Entity Lack of encryption; insufficient device and media controls; lack of business associate agreements; impermissible disclosure of 20,431 patients’ ePHI 20,431 $1,040,000
Metropolitan Community Health Services dba Agape Health Services Longstanding, systemic noncompliance with the HIPAA Security Rule 1,263 $25,000

OCR HIPAA Fines 2019

HIPAA enforcement continued at a high level in 2019. Eight settlements were reached with HIPAA-covered entities and business associates to resolve HIPAA violations and two civil monetary penalties were issued. The financial penalties were imposed to resolve similar violations of HIPAA Rules as in previous years, but 2019 also saw the first financial penalties issued under OCR’s new HIPAA Right of Access initiative. Two covered entities settled cases over the failure to provide patients with a copy of their medical records, in the requested format, in a reasonable time frame.

2019 OCR HIPAA Settlements

HIPAA-Regulated Entity Reason Individuals Impacted Amount
West Georgia Ambulance Risk analysis failure; no security awareness training program; failure to implement HIPAA Security Rule policies and procedures. 500 $65,000
Korunda Medical, LLC HIPAA Right of Access failure. 1 or more $85,000
Sentara Hospitals Breach notification failure; business associate agreement failure 577 $2,175,000
University of Rochester Medical Center Loss of flash drive/laptop; no encryption; risk analysis failure; risk management failure; lack of device media controls. 43 $3,000,000
Elite Dental Associates Social media disclosure; notice of privacy practices; impermissible PHI disclosure. Unconfirmed $10,000
Bayfront Health St Petersburg HIPAA Right of Access failure 1 $85,000
Medical Informatics Engineering Risk analysis failure; impermissible disclosure of 3.5 million records 3,500,000 $100,000
Touchstone Medical imaging No BAAs; insufficient access rights; risk analysis failure; failure to respond to a security incident; breach notification failure; media notification failure; impermissible disclosure of 307,839 individuals’ PHI. 307,839 $3,000,000

2019 OCR Civil Monetary Penalties

HIPAA-Regulated Entity Reason Individuals Impacted Amount
Texas Department of Aging and Disability Services Risk analysis failure; access control failure; information system activity monitoring failure; impermissible disclosure of 6,617 patients ePHI 6,617 $1,600,000
Jackson Health System Multiple Privacy Rule, Security Rule, and Breach Notification Rule violations 25,661 $2,154,000

OCR HIPAA Fines 2018

There was a year-over-year increase in HIPAA violation penalties in 2018. 11 financial penalties were agreed in 2018: 10 settlements and one civil monetary penalty. Two records were broken in 2018. 2018 saw the largest ever HIPAA settlement agreed – A $16 million financial penalty for Anthem Inc., to resolve HIPAA violations discovered during the investigation of its 78.8 million record breach in 2015. HIPAA-covered entities also paid more in fines than in any other year since OCR started enforcing compliance with HIPAA Rules: $28,683,400.

2018 OCR HIPAA Settlements

HIPAA-Regulated Entity Reason Individuals Impacted Amount
Cottage Health Risk analysis and risk management failures; No BAA 62,500 $3,000,000
Pagosa Springs Medical Center Failure to terminate employee access; No BAA 557+ $111,400
Advanced Care Hospitalists Impermissible PHI Disclosure; No BAA; Insufficient security measures; No HIPAA compliance efforts prior to April 1, 2014 9,255 $500,000
Allergy Associates of Hartford PHI disclosure to a reporter; No sanctions against employees 1 $125,000
Anthem Inc Risk analysis failure; Insufficient reviews of system activity; Failure to respond to a detected breach; Insufficient technical controls to prevent unauthorized ePHI access 78,800,000 $16,000,000
Boston Medical Center Filming patients without consent Unspecified $100,000
Brigham and Women’s Hospital Filming patients without consent Unspecified $384,000
Massachusetts General Hospital Filming patients without consent Unspecified $515,000
Filefax, Inc. Impermissible disclosure of physical PHI – Left unprotected in truck 2,150 $100,000
Fresenius Medical Care North America 5 breaches: Investigation revealed risk analysis failures; Impermissible disclosure of ePHI; Lack of policies covering electronic devices; Lack of encryption; Insufficient security policies; Insufficient physical safeguards 521 $3,500,000

2018 Civil Monetary Penalties for HIPAA Violations

HIPAA-Regulated Entity Reason Individuals Impacted Amount
University of Texas MD Anderson Cancer Center 3 breaches resulting in an impermissible disclosure of ePHI; No Encryption 34,883 $4,348,000

OCR HIPAA Fines 2017

A summary of the 2017 OCR penalties for HIPAA violations.

2017 OCR HIPAA Settlements

HIPAA-Regulated Entity Breach Summary Individuals Impacted Settlement Amount
Memorial Healthcare System Impermissible access of PHI by employees; Impermissible disclosure of PHI to affiliated physicians’ offices 115,143 $5,500,000
Cardionet Theft of an unencrypted laptop computer 1,391 $2,500,000
Memorial Hermann Health System Disclosure of patient’s PHI to the media 1 $2,400,000
21st Century Oncology Multiple HIPAA violations 2,213,597 $2,300,000
MAPFRE Life Insurance Company of Puerto Rico Theft of an unencrypted USB storage device 2,209 $2,200,000
Presense Health Delayed breach notifications 836 $475,000
Metro Community Provider Network Lack of a security management process to safeguard ePHI 3,200 $400,000
Luke’s-Roosevelt Hospital Center Inc. Impermissible disclosure of PHI to the patient’s employer 1 $387,000
The Center for Children’s Digestive Health Lack of a business associate agreement N/A $31,000

2017 Civil Monetary Penalties for HIPAA Violations

HIPAA-Regulated Entity Breach Summary Individuals Impacted Penalty Amount
Children’s Medical Center of Dallas Theft of unencrypted devices 6,262 $3,200,000

OCR HIPAA Fines 2016

2016 was a record year for financial penalties to resolve violations of HIPAA Rules. 2016 saw 12 settlements agreed and one civil monetary penalty issued by OCR.

2016 OCR HIPAA Settlements

HIPAA-Regulated Entity Breach Summary Individuals Impacted Settlement Amount
Feinstein Institute for Medical Research Improper disclosure of research participants’ PHI 13,000 $3,900,000
Advocate Health Care Network Theft of desktop computers; Loss of laptop; Improper accessing of data at a business associate 3,994,175 $5,550,000
University of Mississippi Medical Center Unprotected network drive 10,000 $2,750,000
Oregon Health & Science University Loss of unencrypted laptop; Storage on a cloud server without BAA 4,361 $2,700,000
New York Presbyterian Hospital Filming of patients by a TV crew Unconfirmed $2,200,000
North Memorial Health Care of Minnesota Theft of laptop computer; Improper disclosure to a business associate 299,401 $1,550,000
St. Joseph Health PHI made available through search engines 31,800 $2,140,500
Raleigh Orthopaedic Clinic, P.A. of North Carolina Improper disclosure to a business associate 17,300 $750,000
University of Massachusetts Amherst (UMass) Malware infection 1,670 $650,000
Catholic Health Care Services of the Archdiocese of Philadelphia Theft of mobile device 412 $650,000
Care New England Health System Loss of two unencrypted backup tapes 14,000 $400,000
Complete P.T., Pool & Land Physical Therapy, Inc. Improper disclosure of PHI (website testimonials) Unconfirmed $25,000

 2016 Civil Monetary Penalties for HIPAA Violations

HIPAA-Regulated Entity Breach Summary Individuals Impacted Penalty Amount
Lincare, Inc. Improper disclosure (unprotected documents) 278 $239,800

What are the Penalties for HIPAA Violations? FAQs

What is the maximum penalty for violating HIPAA?

The maximum penalty for violating HIPAA per violation is currently $68,928. However, it is rare that an event that results in the maximum penalty being issued is attributable to a single violation. For example, a data breach could be attributable to the failure to conduct a risk analysis, the failure to provide a security awareness training program, and a failure to prevent password sharing.

What are the consequences of a HIPAA violation?

The consequences of a HIPAA violation depend on the nature of the violation, the reason(s) behind it, the amount of harm it causes, and the organization´s previous history of compliance. In most cases, HIPAA violations are not attributable to willful neglect and HHS´ Office for Civil Rights will try to resolve first-time HIPAA violations via technical assistance or a corrective action plan.

What is the civil penalty for unknowingly violating HIPAA?

The civil penalty for unknowingly violating HIPAA is no different from knowingly violating HIPAA. As mentioned in the above article, there is no excuse for unknowingly violating HIPAA. The Privacy and Security Rules have been in existence for more than twenty years; and, to quote OCR Director Roger Severino “the civil penalty for unknowingly violating HIPAA is a penalty for disregarding security”.

What are the categories for punishing violations of federal health care laws?

The categories for punishing violations of federal health care laws vary considerably depending on which law is being violated or which section of which law is being violated. For example, with regard to the penalties for HIPAA violations, there are four civil categories for punishing violations and three criminal categories. However, in other federal healthcare laws (for example, the Social Security Act), there can be dozens of categories for punishing violations of federal healthcare laws.

What criminal consequences are possible with a Tier 3 violation?

The criminal consequences possible with a Tier 3 violation – wrongfully and knowingly obtaining PHI for personal gain, commercial advantage, or with malicious intent – are up to ten years in jail and/or a fine of up to $250,000. These penalties are pursued by the Department of Justice rather than HHS´ Office for Civil Rights.

What are the fines for HIPAA violations?

The fines for HIPAA violations (per violation – as of December 2023) are:

Tier 1 – from $137 to $34,464

Tier 2 – from $1,379 to $68,928

Tier 3 – from $13,785 to $68,928

Tier 4 – $68,928 per violation

It is important to be aware that, in addition to the fines for HIPAA violations issued by HHS´ Office for Civil Rights, State Attorneys General can issue additional fines for HIPAA violations. Furthermore, depending on the nature of the violation(s), it may be possible for affected individuals to bring a class action lawsuit against an organization guilty of a HIPAA violation.

What does a corrective action plan consist of?

A corrective action plan consists of measures to address the underlying issue(s) that led to a HIPAA violation(s) and therefore what the action plan consists of will be relevant to the nature of the violation(s). Typically, Covered Entities and Business Associates will be required to develop or revise policies to fill gaps in their compliance; and, when new or revised policies affect the functions of the workforce, provide training on the new or revised policies.

Are penalties for HIPAA violations always related to data breaches?

Penalties for HIPAA violations are not always related to data breaches. As you will see from the tables above, several Covered Entities have been fined or reached settlement resolutions for failing to provide patients with access to healthcare records within the permitted 30 days. One Covered Entity was fined for failing to have a Business Associate Agreement in place before disclosing ePHI to a Business Associate. None of these penalties for HIPAA violations involved a breach of unsecured PHI.

How does the Office for Civil Rights find out about HIPAA violations?

The Office for Civil Rights finds out about HIPAA violations in a number of ways. For example, Covered Entities are required to report breaches of unsecured PHI within 60 days (or annually if the breach involves fewer than 500 patients), patients can use the OCR complaints portal to report a delay or refusal to access health information, and members of Covered Entities´ workforces are granted whistleblower protection for reporting non-compliance.

What if a violation occurs due to a common non-compliant practice?

If a HIPAA violation occurs due to a common non-compliant practice, the penalty will depend on the nature of the violation, the consequences of the violation, and the perpetrator’s previous compliance history. Most often, a penalty will consist of refresher training and a compliance monitoring program – potentially by a third-party organization at the organization´s own cost.

Are HIPAA violations criminal?

HIPAA violations are criminal when an individual knowingly and wrongfully discloses individually identifiable health information. In such cases, a violation can be referred to the Department of Justice for criminal investigation. If the individual is found guilty of a criminal offense under § 1320d-6 of the Social Security Act, they can be fined up to $250,000 and sentenced to up to ten years in jail.

Has anybody ever received a custodial sentence for violating HIPAA?

A custodial sentence for violating HIPAA is rare, but it has happened – for example, when an employee has been found guilty of stealing PHI to commit identity theft or to sell for personal gain. Even when a violation does not result in a custodial sentence, the offending employee will likely be fined, lose their job, and have their license to practice withdrawn. Depending on how the employee accessed the data, Covered Entities, and Business Associates can also be fined for the same violation.

Who issues HIPAA violation fines?

HIPAA violation fines are most often issued by the Department of Health and Human Services’ Office for Civil Rights. However, fines for HIPAA violations can also be issued by State Attorneys General and the Federal Trade Commission; and – when the violation is criminal in nature – the Department of Justice can pursue criminal prosecutions against the perpetrators, which can also result in fines.

The Centers for Medicare and Medicaid Services (CMS) also have the authority to issue fines for violations of the HIPAA Administrative Requirements (45 CFR Part 162). To date, CMS has not exercised this option – preferring instead to resolve violations of Part 162 with technical assistance and corrective action plans.

Are HIPAA breach penalties always financial?

HIPAA breach penalties are not always financial. In fact, HHS’ Office for Civil Rights has only issued financial penalties in around 2% of cases it has investigated for HIPAA breaches – and penalties issued by State Attorneys General and the FTC are even rarer. The majority of HIPAA breaches are resolved via voluntary compliance, technical assistance, or a corrective action plan.

What HIPAA penalties are imposed by the State Attorneys General?

HIPAA penalties can be imposed by state Attorneys General when there is reason to believe residents of the state have been adversely affected by a violation of HIPAA. In such cases, state Attorneys General can bring a civil action on behalf of residents of the state, with penalties ranging from $100 per violation (per affected resident) to $25,000 per violation type (per affected resident).

Can CMS issue fines for HIPAA violations?

CMS can issue fines for HIPAA violations when the violation relates to the HIPAA Administrative Requirements (45 CFR Part 162). As yet, CMS has not exercised its authority to issue fines for HIPAA violations – instead resolving Part 162 complaints via voluntary compliance, technical assistance, and corrective action plans.

When can the FTC issue HIPAA violation penalties?

The FTC can issue HIPAA violation penalties when an individual or organization not covered by HIPAA experiences a data breach of unsecured PHI or fails to notify individuals following a data breach. Typically, organizations that create or maintain health data that is not covered by HIPAA include vendors of personal health appliances and wearables that transmit data to/from the vendor’s servers.

What is the penalty for a HIPAA violation by a hospital volunteer?

The penalty for a HIPAA violation by a hospital volunteer is the same as if the violation was committed by a paid member of the workforce. Similarly, if a patient complains to HHS’ Office for Civil Rights – and the complaint is investigated – the investigation will not consider the employed status of the violator because Covered Entities are required to train all members of the workforce on HIPAA policies and procedures regardless of whether they are volunteers, students, or employees.

How much is a HIPAA violation penalty?

How much a HIPAA violation penalty is depends on the nature of the violation, the consequences of the violation, the perpetrator’s prior compliance history, their willingness to assist any investigation into the violation, and the speed at which measures are put in place to prevent the violation from happening again. It can also be the case that HHS’ Office for Civil Rights uses a HIPAA violation penalty to “send a message” to other Covered Entities.

What are the HIPAA violation consequences for a medical student?

The HIPAA violation consequences for a medical student will depend on the sanctions policy at the healthcare facility where they are working. Usually – unless the HIPAA violation has serious consequences – the medical student will receive a verbal warning. However, the verbal warning will be recorded in their HR file and may affect future employment opportunities.

Who sets HIPAA fines and penalties?

HIPAA fines and penalties actually existed before HIPAA and were originally related to fraudulent claims for treatment made by healthcare providers to federal agencies (i.e., Medicare). The fines and penalties were increased in the text of HIPAA and applied to violations of the Privacy and Security Rules in 2005 when the Department for Health and Human Services (HHS) published the Enforcement Rule.

The HIPAA fines and penalties were subsequently increased by Congress via the HITECH Act 2009, since 2015, the fines and penalties issued by HHS’ Office for Civil Rights have been adjusted annually to account for inflation. There have been no increases in the HIPAA fines and penalties that can be imposed by State Attorneys General since the passage of HITECH nor in the fines and penalties for criminal violations of HIPAA.

Are HIPAA breach fines always the same for each type of violation?

HIPAA breach fines can be the same for each type of violation but – under §160.408 of the Administrative Simplification provisions – the Secretary for Health and Human Services is required to take a number of factors into account when determining the amount of a HIPAA breach fine.

What is the cost of a HIPAA violation?

The cost of a HIPAA violation varies according to the nature of the violation, who is responsible for it, and what the consequences are. For example, a disclosure of more than the minimum necessary PHI by a member of a Covered Entity’s workforce who with no previous record of non-compliance will likely receive a verbal warning and may have to undergo further training.

Conversely, a healthcare organization that willfully and knowingly neglects to implement the Security Rule safeguards, and consequently experiences a data breach affecting thousands of patients, will likely receive a multi-million dollar fine. Between the two extremes, most violations incur some degree of cost – whether it is reported internally or notified to HHS’ Office for Civil Rights.

Can patients claim monetary damages for a HIPAA violation?

Patients cannot claim monetary damages for a HIPAA violation under HIPAA law, but many states have privacy, security, and/or breach notification laws that do allow for a private right of action depending on the nature of the violation and the degree of harm suffered. If individuals feel they have suffered harm due to the negligence of a HIPAA Covered Entity or Business Associate, they should seek independent legal advice from an attorney.

What are HIPAA penalties for non-compliance?

HIPAA penalties for non-compliance vary according to the nature of the violation, which section of HIPAA has been violated, and the consequences of the violation. The HIPAA penalties for non-compliance also vary according to who the non-compliant party is. For example, the penalties for non-compliance by a member of the workforce will likely be a verbal or written warning, while the penalties for non-compliance by a Covered Entity will range from technical assistance to a fine.

What is the fine described by HIPAA/HITECH for companies that accidentally release PHI but perform due diligence?

The fine described by HIPAA/HITECH for companies that accidentally release PHI but perform due diligence is a Tier 1 fine for the “Lack of Knowledge” level of culpability. At present (December 2023), the amount of the fine is between $137 per violation to $34,464 per violation – but these amounts will be adjusted for inflation during 2024.

What is the maximum fine per HIPAA violation according to the Final Omnibus Rule?

The maximum fine per HIPAA violation according to the Final Omnibus Rule is $1.5 million. However, it is important to be aware that the tiered HIPAA penalty structure with the $1.5 million penalty cap was introduced by the HITECH Act in 2009 and adopted by the Final Omnibus Rule in 2013. Additionally, since 2015, the maximum fine per HIPAA violation has been increased each year to account for inflation.

What are the criminal penalties for HIPAA violations?

The criminal penalties for HIPAA violations vary according to the motive for the offense. According to §1177 of the Social Security Act, a person who obtains, discloses, uses – or causes to be used – individually identifiable health information maintained by a Covered Entity can be fined up to $50,000 and/or imprisoned for up to a year.

However, if the offense is committed under false pretenses, the fine increases up to $100,000 and the prison term up to five years; and, if the offense is committed with the intent to sell, transfer, or use individually identifiable health information for commercial advantage, personal gain, or malicious harm, the fine increases up to $250,000 and the jail term up to ten years.

What are the consequences of violating HIPAA for a nurse?

The consequences of violating HIPAA for a nurse most often depend on the nature of the violation, the impact of the violation, the nurse’s previous compliance record, and the content of the Covered Entity’s sanctions policy. Typically, a first offense with a minor impact will result in a verbal warning and/or refresher training. However, the consequences of violating HIPAA for a nurse could escalate for a serious or repeated offense to a written warning, a suspension, or termination of employment.

Are there HIPAA violation fines for individuals?

There are no HIPAA violation fines for individuals unless an individual qualifies as a HIPAA Covered Entity or Business Associate (i.e., a freelance counselor) and they violate HIPAA in their role as such. Individuals employed by Covered Entities or Business Associates cannot be fined for civil violations but could be fined if a violation is considered criminal and referred to the Department of Justice.

What is the minimum fine for intentional and uncorrected release of PHI?

The minimum fine for intentional and uncorrected release of PHI is currently $68,928 if the offender is a Covered Entity or Business Associate. If the offender is a member of a Covered Entity’s or Business Associate’s workforce, and they violate HIPAA intentionally with criminal intent, there is no set minimum fine. The Courts can decide on a fine of up to $250,000.

What are HIPAA civil monetary penalties?

HIPAA civil monetary penalties are fines sometimes imposed on HIPAA Covered Entities and Business Associates for violations of HIPAA. The term can sometimes be shortened to HIPAA penalties, or HIPAA settlements when the perpetrator negotiates a settlement with HHS’ Office for Civil Rights to avoid a lengthy – and potentially costly – dispute over how the civil monetary penalties should be.

Are HIPAA violations sanctioned differently in different states?

HIPAA violations are not sanctioned differently in different states; although, in some areas, State Attorneys General are more willing to pursue HIPAA violation sanctions against a Covered Entity than in other states. This may be because the state has more stringent privacy or data security regulations than HIPAA, or because a significant number of state residents are impacted by HIPAA violations.

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