Webinar Today: How HIPAA-Compliant Messaging Transforms Healthcare

Data show 70% of delays in providing treatment to patients is due to miscommunication, so resolving the problems that result in miscommunication in healthcare is key to improving quality of care, clinical outcomes, and the patient experience.

One of the biggest contributory factors to miscommunication is the use of outdated communications systems, which has long been a problem in healthcare. Fortunately, there is a solution that has been shown to greatly improve communication efficiency and reduce the potential for errors and miscommunication – a secure texting platform.

To find out more about secure, HIPAA-compliant messaging and how it can make care teams immediately more efficient and effective, we invite you to join this upcoming webinar.

During the webinar you will discover how this single change can lead to major improvements in collaboration, save valuable time, decrease costs, and lead to happier staff and patients.

The webinar is being hosted by TigerConnect, the leading secure healthcare messaging provider, and will take place on Wednesday, December 9 at 10 a.m. PT / 1 p.m. ET.

Webinar Details:

How HIPAA-Compliant Messaging Transforms Healthcare

Date/Time: Wednesday, December 9 – 10 a.m. PT / 12 p.m. CT / 1 p.m. ET

Hosted by:
Julie Grenuk, Nurse Executive, TigerConnect
Tommy Wright, Director of Product Marketing, TigerConnect

Register Here

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Webinar Today | The State of Patient Engagement: Insights for Transforming Telehealth

COVID-19 has had a major impact on telehealth, with more patients receiving virtual care than ever before.

To explore how telehealth adoption has changed in 2020 and the impact telehealth services have had on providers and patients, TigerConnect commissioned a Harris Poll survey. Patients and clinicians across the United States were surveyed and asked to share their views on telehealth adoption and the virtual care provided and received during the COVID-19 pandemic.

On Thursday, November 12th, TigerConnect will be hosting a webinar to present the full results of the Harris Poll survey.

During the webinar, attendees will discover how COVID-19 has impacted the adoption of virtual care and telehealth solutions, insights will be provided into where patient engagement stands today, along with an outlook of how telehealth services are likely to change moving forward and the steps healthcare providers can take to optimize both clinical and financial outcomes.

Webinar Details:

 The State of Patient Engagement: Insights for Transforming Telehealth

Thursday, November 12th at 10 a.m. PT

Hosted by:
Carolina Ibarra, Principal, Strategic Services, TigerConnect
Jorge Jeffery, Data Scientist & Researcher

Register for the Webinar

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Webinar Today: Confronting Critical Communication and Safety Gaps in Healthcare

Earlier this year, HIPAA Journal readers were invited to take part in the 2020 Healthcare Emergency Preparedness and Security Trends Survey conducted by Rave Mobile Safety. On November 12, 2020, Rave Mobile Safety will be hosting a webinar in which the findings of the survey will be revealed.

The survey was conducted on 295 healthcare professionals and explored the top critical communication and safety challenges healthcare providers are facing today.

This year, the 2019 Novel Coronavirus – SARS-CoV-2 – has had a major impact on healthcare providers and continues create challenges for hospitals, clinics, and doctor’s offices. Healthcare providers have been forced to adopt new protocols to ensure the health and safety of patients and staff, but the survey showed that there were many communication and safety challenges in healthcare even before the pandemic, and those challenges could be affecting the emergency response.

During the webinar Rave Mobile Safety will discuss the key findings from the survey and will explore the new protocols that now need to be adopted by healthcare providers to keep patients and staff healthy in the coronavirus era, and how healthcare providers can stay prepared for other potential threats.

Webinar attendees will have the opportunity to learn about new and ongoing safety obstacles that have been uncovered by the survey and why steps must be taken to remove those obstacles. Proven best practices will be shared to help healthcare providers bridge the main communication gaps that exist across the healthcare industry, and information will be provided about solutions that can be adopted to help healthcare organizations address those challenges during the pandemic and beyond.

The webinar will be taking place on:

Thursday, November 12 from 2:00 PM – 2:30 PM ET.

Register for the Webinar Here

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Webinar Sept 22: How to Ensure Business Continuity with a Remote Workforce

2020 has been an extremely challenging year for businesses. They have had to rapidly adapt to a new way of working due to SARS-CoV-2 and COVID-19. In order to keep businesses running, it has been necessary to switch from a largely office-based workforce to allowing employees to work remotely from home.

Employees have managed to stay productive and continue to communicate and collaborate through videoconferencing solutions such as Microsoft Teams and Zoom, instant messaging platforms, and email. These tools have helped businesses to continue to function and move forward during these difficult times.

One area of concern for businesses with remote working is how to ensure compliance and maintain business and email continuity.

On September 22, 2020, TitanHQ will host a webinar to discuss some of the remote working challenges faced by businesses. During the webinar, TitanHQ’s experts will discuss the current technology landscape, explain how to ensure security and compliance with remote workers, how to protect business critical data, and the importance of continuity with remote working.

TitanHQ will also introduce ArcTitan – a cloud-based email archiving solution solves some of the key issues with remote working and helps to ensure business continuity.

Webinar Details

Title:       How to Ensure Business Continuity with Email Archiving for your Remote Workforce

Date:     Tuesday, September 22, 2020

Time:    London/Dublin: 5:00 pm (GMT +1)  ¦  USA:      12:00 pm ET; 09:00 am PT

Hosts:     James Clayton, ArcTitan Product Specialist  ¦ Derek Higgins, Engineering Manager, TitanHQ


Click Here to Register for the Webinar

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Webinar: 24/9 | Save Time & Reduce Stress with Automated On-Call Physician Scheduling

Are you still using paper, whiteboards, and spreadsheets for staff scheduling? If so, you will probably not be surprised to hear there is a far better and more efficient way of creating, managing, and distributing staff schedules.

On Thursday, Sept. 24, TigerConnect is hosting a webinar to explain how automated, mobile-friendly, on-call physician scheduling, when integrated with a HIPAA-compliant messaging solution and systems such as EHRs, streamlines workflows, ensures accuracy, delivers fairness, reduces stress, and greatly reduces costs.

TigerConnect will explain how its secure messaging platform integrates with the new TigerSchedule physician scheduling solution to drive efficiency, improve staff satisfaction, deliver huge time savings, and help healthcare providers deliver better care.

Webinar Details:

Save Time & Reduce Stress with Automated On-Call Physician Scheduling

Date/Time:         Thursday, September 24 at 10 a.m. PT

The webinar will be hosted by:

Will O’Connor, M.D., TigerConnect Chief Medical Information Officer

Justin Wampach, TigerConnect Vice President, Scheduling

Click Here to Register for the Webinar

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SURVEY: Have Emergency Preparedness Plans Changed Due to COVID-19?

Earlier this year, HIPAA Journal sent out a survey on emergency preparedness in healthcare. Many healthcare leaders such as yourself participated in the survey, which determined 69% of healthcare employees viewed severe weather as their top safety concern.

Since then, COVID-19 has drastically impacted the healthcare industry and changed the way hospitals and other medical facilities operate. Views on safety and emergency preparedness have shifted over the past few months, so the survey is being conducted again to explore how opinions have changed in the wake of COVID-19.

As before, the survey is being conducted by Rave Mobile Security, who would like to extend their thanks in advance for your participation.


Please Note: HIPAA Journal is not conducting this survey and does not receive any payment for promoting this survey.

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WEBINAR TODAY: How a Top ACO Drives Better Outcomes with Communication

Accountable care organizations (ACOs) have to overcome many communication challenges to improve collaboration, efficiency, reduce costs, and deliver better quality care. Those challenges have been made even more difficult during the COVID-19 crisis.

One of the ways communication and collaboration can be improved is through the adoption of a healthcare communication and collaboration (CC&C) solution, as was discovered by Scottsdale, AZ-based Innovation Care Partners (ICP).

ICP is a physician-led clinical integration network and ACO that provides value-based patient care through more than 800 practices and 5 local hospitals.  ICP works with almost 2,000 distributed physicians and serves over 150,000 patients and strives to provide clinical quality, greater efficiency, improved collaboration, better access to care, and long-term cost-control.

On June 24, 2020, ICP and TigerConnect will be hosting a webinar in which ICP will explain how it has been possible to streamline workflows and establish best practices for care coordination, clinical team engagement, patient satisfaction, and COVID-19 provider and patient communications using the TigerConnect clinical communication and collaboration platform.

Join the webinar to discover how ICP has maximized value and improved patient care through effective communication across its entire network.

How a Top-Performing ACO Drives Better Outcomes with TigerConnect

Wednesday, June 24 at 10:30 a.m. PT / 1:30 p.m. ET

Register for the Webinar


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Telehealth Set to Stay so it’s Time to Get the Right Technology

This year, in response to the COVID-19 public health emergency, the HHS’ Centers for Medicare and Medicaid Services (CMS) expanded coverage of telehealth service to include all Medicare beneficiaries, regardless of location.

Telehealth services eliminate the barriers to in-person care that have been created by the COVID-19 pandemic and allow practitioners to provide treatment to patients in their own homes and, by doing so, improve patient safety and control the spread of COVID-19. The expansion of coverage only applies during the coronavirus public health emergency, although calls have been increasing for the expanded CMS telehealth policies to continue after the public health emergency is declared over.

On June 9, 2020, in a virtual event on STAT News, CMS Administrator Seema Verma said she supported the permanent expansion of access to telehealth services. The FTC has also weighed, with executives expressing their support for the permanent removal of the geographical restrictions and continued expansion of the types of services that can be delivered by telehealth.

On May 21, 32 House members signed a letter urging Congress to give telehealth more time to prove itself and requested the relaxation of telehealth regulations to continue after the COVID-19 emergency period. The extension will ensure that sufficient data is collected to determine which of the new flexibilities should be made permanent.

Many providers and patients across the United States have taken advantage of telehealth services during the public health emergency and telehealth has proven popular with providers and patients alike. It is now looking likely that telehealth is here to stay, and virtual visits will replace in-person care in certain circumstances.

Telehealth was made much easier for providers by the HHS’ Office for Civil Rights, which issued a notice of enforcement discretion stating penalties and sanctions would not be imposed on healthcare providers for the good faith use of non-HIPAA-compliant communication technologies for providing telehealth services. That notice of enforcement discretion only applies during the public health emergency, after which healthcare providers will be required to switch to HIPAA-compliant solutions. Any provider that is not yet using a HIPAA-compliant telehealth application should now consider making the switch.

One HIPAA-compliant solution that has proven extremely popular during the pandemic is TigerTouch from TigerConnect.  TigerTouch combines, video, voice, and text messaging into one convenient mobile and desktop app which allows internal communication with care team members and patient communication through the same app. The solution also supports the sharing of files and medical images, and as a fully HIPAA-compliant solution, it allows ePHI to be securely shared. Healthcare providers that have adopted the solution report significant cost savings, improved workflow efficiency, better patient care, and happier staff and patients.

TigerConnect hosted a webinar to showcase the solution and explain how the integrations and telehealth features of the solution are helping to improve the quality of care, increase patient safety, and improve patient satisfaction levels.

The webinar is available on-demand on this link.

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June 23, 2020: MVP GrowthFest: Join Magic Johnson and Channel All-Stars at this Virtual MSP Event


A virtual event is being hosted on June 23, 2020 to help managed service providers (MSPs) meet the challenges of operating during such challenging times.

COVID-19 has forced businesses in all industry sectors to make major changes, and while the pandemic has not been kind to many businesses, there have been opportunities for growth and profit.

The Channel has been particularly resilient thus far and many MSPs have managed to gain considerable growth momentum and, by adjusting their business, have met the challenges and are enjoying considerable successes.

At MVP GrowthFest, MSPs will hear from 15 Channel All-Stars who will share their expertise to help MSPs succeed during these challenging times. The event will include 4 powerhouse panels of experts who will explore the current state of the Channel, will share their insights, and provide attendees with pertinent, actionable advice about the steps that can be taken right now to better meeting the needs of their clients and accelerate growth.

The event will be headlined with an interview with 3-time NBA MVP Earvin “Magic” Johnson Jr., who will explain how he had to overcome many challenges throughout his glittering career, and how his success was not just due to talent, but also tenacity and commitment to community.

The four sessions taking place at the 3-hour virtual event are:

Leading with Security through Education

  • Conor Medden – Sales Director, TitanHQ
  • Jon Murchison – CEO, BlackPoint Cyber
  • Kevin Lancaster – CEO, ID Agent & GM Security, Kaseya
  • Jessvin Thomas – President & CTO, SKOUT

Managing Through Change


  • Dan Wensley – CEO, Warranty Master
  • Joe Alapat – CEO & Founder, Liongard
  • Ryan Walsh – Chief Channel Officer, Pax8

Establishing Trust in the New Normal


  • Dave Goldie – Vice President of Channel, Cytracom
  • Ted Roller – Channel Chief, ConnectBooster
  • Andra Hedden – CMO, Marketopia
  • Frank DeBenedetto – Founder, AudIT

Leading & Accelerating through the Recovery


  • Tim Conkle – Founder, The 20
  • Dennis O’Connell – Vice President, Taylor Business Group
  • Ted Roller – Channel Chief, Zomentum

Advance registration is required

 Click Here to Secure Your Place at MVP GrowthFest

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