A settlement has been agreed to resolve litigation stemming from a 2022 data breach at AllCare Plus Pharmacy. The Northborough, MA-based pharmacy detected the security incident on June 21, 2022, when suspicious activity was identified in an employee’s email account.
The investigation confirmed that hackers gained access to the email account after the employee responded to a phishing email. The review of the account confirmed it contained names, addresses, birth dates, Social Security numbers, driver’s license and other ID numbers, financial information, and limited health and health insurance information related to treatment and prescriptions. The breach was reported to the Maine Attorney General as affecting 5,971 individuals.
A lawsuit – Celeste Brown, et al. v. AllCare Plus Pharmacy LLC – was filed in the Suffolk County Superior Court of the Commonwealth of Massachusetts over the data breach, claiming the data breach occurred due to the failure to implement appropriate cybersecurity measures and follow industry standard security best practices.
According to the lawsuit, had those measures been implemented, the data breach could have been prevented. AllCare Plus Pharmacy maintains that there was no wrongdoing and that it had meritorious defenses in place; however, the pharmacy chose to settle the litigation to prevent further legal costs and to avoid the risks and uncertainty associated with continuing to fight the litigation.
Under the terms of the settlement, individuals who were notified that their data was compromised may submit claims for reimbursement of documented out-of-pocket losses. Claims may be submitted for ordinary losses up to a maximum of $750 per class member, which can include communication costs, credit monitoring costs, attorneys’ fees, accountants’ fees, and miscellaneous expenses.
Claims may also be submitted for extraordinary losses, such as losses due to identity theft and fraud, up to a maximum of $5,000 per class member. Class members may also claim up to five hours of lost time dealing with the consequences of the data breach at $20 per hour. Class members have been offered two years of complimentary credit monitoring and identity theft protection services. Class members who do not wish to submit a claim or receive credit monitoring services may choose to receive a cash payment of $50.
The settlement has received preliminary approval from the court, and the final fairness hearing has been scheduled for August 27, 2025. The deadline for exclusion from the settlement, objection to the settlement, and submitting claims is July 3, 2025. AllCare Plus Pharmacy said it has made security changes since the incident and will continue to review and update those security measures.
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