A $49.99 million settlement has received preliminary approval from the court to resolve class action litigation against Heritage Provider Network, Regal Medical Group, and eight co-defendants over a December 2022 data breach that affected approximately 3,413,000 individuals.
California-based Heritage Provider Network (Heritage) and the affiliated defendants operate as one of the largest physician-owned integrated healthcare networks in the United States. Heritage, arranged to provide medical services for the plaintiffs and class members through affiliates such as Regal Medical Group. On or around December 1, 2022, hackers gained access to servers containing patient data and exfiltrated sensitive data such as names, addresses, dates of birth, Social Security numbers, and healthcare information. The investigation revealed the hackers had access to those servers until the attack was discovered on December 8, 2022, and between December 1 and 2, 2022, they are alleged to have exfiltrated personally identifiable information (PII) and protected health information (PHI). The defendants started sending notification letters to the affected individuals on February 2, 2023.
The first class action lawsuit over the data breach was filed on February 9, 2023, and it was followed by a further 25 lawsuits. The court designated Head v. Regal Medical Group, Inc., et al as the lead case and stayed all remaining actions, with all actions consolidated into the lawsuit Head, et al. v. Regal Medical Group, Inc., et al. The other defendants named in the consolidated lawsuit are Lakeside Medical Group, ADOC Medical Group, Greater Covina Medical Group, Affiliated Doctors of Orange County Medical Group, Arizona Priority Care, Community Surgery Center of Glendale, Pacific Family Hospice, and Valley’s Best Hospice.
The lawsuit alleges the defendants were negligent for failing to implement reasonable and appropriate security measures to protect their IT infrastructure and sensitive patient data. The lawsuit also asserted claims of breach of implied contract, unjust enrichment, unfair business practices, and violations of the California Consumer Privacy Act of 2018, the California Confidentiality of Medical Information Act, Unfair Competition Law, the FTC Act, and the Health Insurance Portability and Accountability Act.
The defendants maintain there was no wrongdoing and there is no liability, while the plaintiffs believe they have made valid claims. To prevent further costs, protracted litigation, and to avoid the risks and uncertainty of trial, all parties engaged in discussions to resolve the litigation. It took three mediation sessions for all parties to agree on a settlement in principle to resolve the litigation. The terms of the settlement have now been finalized, and the settlement has received preliminary approval from Superior Court Judge Timothy P. Dillon of the Superior Court of the State of California, County of Los Angeles.
Under the terms of the settlement, the defendants will establish a $49,995,000 settlement fund from which attorneys’ fees and expenses, settlement administration costs, and service awards for the seven named plaintiffs will be paid. The remainder of the settlement will be used to pay benefits to the plaintiffs and class members. All plaintiffs are entitled to claim three years of comprehensive identity monitoring services. Claims may also be submitted for reimbursement of documented, unreimbursed out-of-pocket losses up to a maximum of $10,000 per class member, capped at $2,000,000. If that total is reached, claims will be paid pro rata. A claim may also be submitted for reimbursement of documented lost time dealing with issues arising from the data breach. Up to seven hours can be claimed at $30 per hour, or a maximum of $210. These claims will be capped at $1,000,000 and will be paid pro rata if that total is reached.
All plaintiffs are also entitled to claim a cash payment. The cash payments will be paid from the remainder of the settlement fund after costs, expenses, credit monitoring costs, and claims have been paid. The cash payments are expected to be between $68.72 and $357.97, depending on participation rates and the number of approved claims. The deadline for objection to and exclusion from the settlement is November 24, 2025. The deadline for submitting a claim is December 22, 2025, and the final approval hearing has been scheduled for January 28, 2025.
February 23, 2023: Multiple Lawsuits Filed Against Regal Medical Group Over 3.3 Million-Record Ransomware Attack
Several class action lawsuits have been filed against Regal Medical Group and affiliated healthcare providers following the February 1, 2023, announcement a HIPAA compliance breach where the protected health information (PHI) of up to 3,300,638 individuals had potentially been stolen in a December 2022 ransomware attack.
The attack affected Regal Medical Group, the Heritage Provider Network, and several affiliated healthcare providers, including Lakeside Medical Organization, A Medical Group, Inc., ADOC Acquisition Co., Greater Covina Medical Group Inc., and Affiliated Doctors of Orange County. The attack was detected on December 2, when employees started experiencing difficulty accessing data.
The forensic investigation revealed the attack started on or before December 1, with sensitive data exfiltrated from its servers on December 1. The stolen files included PHI such as names, phone numbers, addresses, dates of birth, diagnosis and treatment information, laboratory test results, prescription data, radiology reports, health plan member numbers, and Social Security numbers. Affected individuals were offered a 12-month membership to a credit monitoring service.
It is now common for multiple lawsuits to be filed after healthcare data breaches, so it is no surprise that so many lawsuits have been filed after an attack of this magnitude. One of the biggest concerns raised in the lawsuits was how the attackers were able to gain access to so much data, much of which was highly sensitive and could be misused in many different ways. The lawsuits were filed in the California superior state court and federal court, and each makes similar claims against Regal Medical Group and the Heritage Provider Network, including negligence, negligence per se, breach of implied contract, unjust enrichment, and unfair business practices. The lawsuits allege violations of the California Consumer Privacy Act of 2018, the California Confidentiality of Medical Information Act, Unfair Competition Law, the FTC Act, and the Health Insurance Portability and Accountability Act.
The lawsuits also take issue with the time taken to issue notifications about the breach, which started to be issued on February 1, 2022, when the data breach occurred on December 1, 2022. While the notifications were issued within the time frame allowed by the HIPAA Breach Notification Rule, that Rule also states that notifications should be issued without undue delay. One of the lawsuits also takes issue with the information provided in the notifications, which failed to provide full information on the nature of the breach, such as for how long the attackers had access to the stolen data.
One of the lawsuits, Timothy Head vs. Regal Medical Group Inc, Heritage Provider Network Inc. (Cole & Van Note), claims the defendants intentionally, willfully, recklessly, or negligently failed to take and implement adequate and reasonable measures to ensure that representative plaintiff(s)’ and class members PHI/PII was safeguarded,” also claims the defendants were negligent for failing to encrypt data.
Sam Abedi And Farnaz Doroodian v. Heritage Provider Network, Inc. and Regal Medical Group, Inc. (Zimmerman Reed LLP/ The Johnson Firm) and David Rodriguez v. Regal Medical Group (Wucetich & Korovilas LLP) make similar claims, including the defendants were well aware of the high prevalence of data breaches and had the resources available to protect data but failed to invest sufficiently in data security, the remediation of vulnerabilities, staff training, and testing security controls.
Lynn Austin vs. Regal Medical Group, Inc. (Parker & Minnie, LLP & Mason LLP) claims the plaintiffs have suffered actual and concrete injury, including out-of-pocket expenses, loss of valuable rights and protections, heightened stress, fear, anxiety, and risk of future invasions of privacy, and mental and emotional distress.
The lawsuits seek class action certification, a jury trial, actual and punitive damages, and injunctive relief, including an order from the courts to prohibit the defendants from engaging in unlawful acts and deceptive business practices and to ensure that a comprehensive information security program is implemented to protect against future data breaches.
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