The HIPAA Journal is launching a new HIPAA employee training program designed to be the gold standard in HIPAA education by combining accurate HIPAA content, practical guidance for employees, and behavior-focused learning. The HIPAA Journal’s mission is to promote patient privacy and data security. Every single member of the team is deeply committed to this mission. There was a lengthy thought process behind the design and content of the training that took over a year and ended up involving dozens of HIPAA experts and hundreds of contributors (privacy officers, compliance officers, IT security managers, practice managers) via surveys.
What Prompted The HIPAA Journal to Publish its Own Online HIPAA Training?
We report on HIPAA violations and breaches every week and they are increasing every year. We have noticed that many of the HIPAA violations are preventable staff errors. We wondered why this is happening considering everyone in the healthcare sector must be aware of HIPAA. That led us to focus on staff training. We found that existing training is factually inaccurate. Put simply, a lot of HIPAA training is just factually wrong about HIPAA. In many cases, existing training is factually incorrect because it is out-of-date regarding new rules or new guidelines from HHS. But what concerned us most was that so much of the HIPAA training on sale at the moment was incomplete.
We set out to design comprehensive HIPAA training that produces employees that are more confident in their responses to common work scenarios that are HIPAA violations, which in turn reduces risk of costly breaches and penalties.
Our Training Content
The topics covered in our training are based on feedback from surveys about what compliance officers and managers want their staff to know, but also how they want their staff to behave. Our core HIPAA training is complete, and we still have several more suggestions for specialist topics. If this training seems longer than other training available online, it may help to put this in perspective: we think a new HIPAA privacy officer or compliance officer needs at least 30 hours of training to cover everything.
We do not expect learners to take the entire course in one session, and we do not expect learners to remember everything. So our training is an annual subscription, and employees can always return to the training at any time for clarification or a refresher on any aspect of the training. We know that some HIPAA training providers restrict access after a number of months, but we think that defeats the purpose.
The core HIPAA training covers the full HIPAA rule set from an employee perspective. We also provide a number of additional modules. The training also addresses state privacy laws that add an extra compliance layer, specifically Texas and California, which both have multiple laws that employees must comply with.
Motivating Better Employee Behavior
Many HIPAA courses recite regulations (what we call internally “rulebook training”) but do not explain what employees need to actually do in their day-to-day work activities. Our training is designed for employees. The training is focused on motivating better employee behavior rather than overall HIPAA-covered entity compliance.
Too often, HIPAA education is a HIPAA rules recital when it should be a practical playbook. We designed the course to be theory-light and practice-heavy. That translates into not only explaining in practical terms what to do in order to comply with the HIPAA rules, but also how to do it. More importantly, it encourages employees to be responsible for their personal compliance.
Promoting Employee Personal Responsibility
The training emphasizes the personal nature of staff security responsibilities and explains how to recognize and report security incidents. The training highlights that every employee plays a direct role in protecting medical data, whether by following proper procedures, securing physical devices, or remaining alert to suspicious activity. The training explains the consequences of HIPAA violations and data breaches.
Emphasizing the Consequences for Employees of HIPAA Violations
The format of the training is to explain the HIPAA rules and compliance requirements, explain how employees must follow those HIPAA rules in their day-to-day activities, and then explain the negative personal consequences for not complying with HIPAA. Employees learn that if they do not follow HIPAA rules, they can face disciplinary action, termination, personal fines, loss of professional licenses, and even criminal charges in serious cases.
New HIPAA Compliance Challenges: Social Media and Artificial Intelligence Tools
Many everyday tools, email, messaging, social media, and now AI, emerged or evolved after HIPAA’s original rules, so staff need additional, targeted training to stay compliant. We have added modules that address these new HIPAA compliance challenges. We’re aware that it’s a fast-evolving problem and that we have to constantly update the training.
The Special Circumstances of Small Medical Practices Employees
One interesting new development in HIPAA training is that we have developed modules for staff working in small medical practices. People working in larger hospitals may not often encounter family or friends, but staff in small medical practices are much more likely to be locally based and under constant strain to resist inappropriate requests or pressure related to patient information.
Small medical practices also have fewer compliance resources compared with larger HIPAA-covered entities that have full-time HIPAA Compliance Officers, HIPAA Privacy Officers, and HIPAA Security Officers. In small facilities, a staff member with other duties may also be assigned the role of ensuring HIPAA compliance.
Specialized HIPAA Training for Business Associate Employees
HIPAA compliance for employees in HIPAA Business Associates can be particularly challenging because of the physical and perhaps mental distance between these employees and the patients. The extra training for Business Associate staff therefore focuses on explaining why HIPAA applies to them and motivating them to take responsibility for their personal HIPAA compliance.
How Our Online Training Works ADD MORE IN HERE
The training is delivered online.
The relevant modules have random quiz tests with a question bank of over 700 questions. The quizzes force the learners to pay attention to the training and reflect on the quiz answers. The learners can take the quiz as many times as required to get all of the questions correct. A certificate is issued at the end of the course.
The training is an annual subscription and learners have access to the modules whenever they want a refresher on any aspect of the training.
There are separate courses for HIPAA Business Associates and Small Medical Practices.
Training manager with access to all trainee records.
Team Effort with Expert Input
Everyone on The HIPAA Journal team involved in the training content has over 10 years of experience in HIPAA. This was heavily supplemented by the input of over 200 contributors who responded to our surveys about HIPAA training. And finally, I need to thank the privacy and compliance officers who reviewed our training and provided their expert feedback that resulted in several additional modules being added to the originally planned core modules.
One little-understood aspect of HIPAA compliance is the role of IT staff and managers, who make up about one-fifth of our readership and are particularly focused on the HIPAA Security Rule and HIPAA Privacy Rule. Their concerns resulted in a decision to develop cybersecurity training as a complement to the HIPAA training that delivers security awareness training.
Feedback Request: We Welcome Your Feedback and Requirements
We’re committed to continuously improving our HIPAA training, enhancing existing modules and adding new modules, so we both welcome and rely on your feedback.
Your feedback directly shapes future modules and updates. Please take a moment to complete our short feedback form and tell us what would make this training even more useful for your organization.
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