A warning has been issued by the HHS’ Health Sector Cybersecurity Coordination Center (HC3) about a financially motivated group known as Scattered Spider. Many cybercriminal groups are Russian-speaking and are based in Russia or the Commonwealth of Independent States; however, Scattered Spider is a native English-speaking group and its members are believed to be mostly located in the United States and the United Kingdom. There have been four arrests in those countries but the group remains active. Intelligence gathered on the group suggests the members are mostly in the 19-22 age group.

Rather than develop their own malware payloads and attack tools, Scattered Spider uses publicly available tools and malware developed by other threat actors. Legitimate tools known to have been leveraged by the group include remote monitoring and management solutions such as AnyDesk, Connectwise Control, ASG Remote Desktop, Screenconnect, and Splashtop; Mimikatz and LaZagne for credential theft; and Ngrok to create secure tunnels to remote web servers.

The group has previously used multiple malware variants in its operations including Atomic, Racoon Stealer, VIDAR Stealer, and Meduza Stealer, as well as phishing kits such as EIGHTBAIT and Oktapus, and the BlackCat and Ransomhub ransomware variants. The group has also collaborated with the Qilin threat group.

Information stealers are commonly used to obtain credentials for initial access, and then living-off-the-land techniques are used to evade security solutions while the group moves laterally within networks, disabling security solutions and stealing sensitive data. Attacks often end with the deployment of ransomware.

Scattered Spider uses advanced social engineering tactics, with its members well-versed in spear phishing, smishing, and voice phishing. One campaign attributed to Scattered Spider involves spear phishing voice techniques, where members of the IT Help Desk are targeted over the phone with the group posing as employees, sometimes aided by artificial intelligence to impersonate voices.

The aim is to trick the IT Help Desk into performing password resets and registering their own devices to receive multifactor authentication codes. The Help Desk is provided with personal information about the person they are impersonating and usernames and employee IDs obtained in previous stages of its attacks. HC3 has previously issued a warning about this campaign as healthcare organizations were among the group’s victims.

Scattered Spider has been active since at least 2022 and was initially focused on customer relationship management (CRM), business process outsourcing (BPO), telecommunications, and technology companies; however, the group has since expanded its targeting and has been attacking a broader range of sectors. While the healthcare industry has not been extensively targeted by the group, healthcare organizations have been attacked. The Scattered Spider threat actor profile shares indicators of compromise and recommended mitigations to improve defenses.

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