Gaylord Specialty Healthcare is notifying patients affected by a December hacking incident, and Gainwell Technologies has reported a breach involving the data of Medicaid recipients in Georgia.

Gaylord Specialty Healthcare, Connecticut

Gaylord Farm Association Inc., doing business as Gaylord Specialty Healthcare, a nonprofit medical rehabilitation center in Wallingford, Connecticut, has recently started notifying patients about a December 2024 security incident that potentially involved unauthorized access to patient information.

Suspicious activity was identified within its computer network on December 19, 2024, and the forensic investigation confirmed unauthorized access to its network from December 16 to December 19. Files were reviewed to determine the types of information involved and the individuals affected. On August 25, 2025, Gaylord learned that the impacted data included names, dates of birth, Social Security numbers, taxpayer ID numbers, driver’s license or state ID numbers, passport numbers, account numbers, routing numbers, payment card numbers, payment card CVVs, medical record numbers, mental or physical condition, treatment information, diagnoses and diagnosis codes, treatment locations, procedure types, provider names, treatment costs, medical date of services, admission/discharge dates, prescriptions, billing/claims information, health insurance information and/or patient account numbers.

Gaylord said it issued a provisional notice to the HHS’ Office for Civil Rights about the data breach and uploaded a breach notice to its website on February 28, 2025; however, the incident is not yet shown on the HHS’ data breach portal, which suggests the initial estimate indicated that fewer than 500 individuals were affected. Gaylord said the delay in issuing individual notifications was due to the complex and time-consuming review of the affected files, which required a manual review of thousands of documents. Security policies, procedures, and practices have been reviewed and enhanced to prevent similar breaches in the future. The total number of affected individuals is not currently known, although the breach was reported to the Maine Attorney General as affecting 75 Maine residents.

Gainwell Technologies, Virginia

Gainwell Technologies, a provider of technology solutions and software to healthcare organizations and government agencies, has recently announced a data breach affecting 912 Medicaid recipients in Georgia. Gainwell Technologies is the fiscal agent for Medicaid in the state, and contracts with Georgia’s Department of Community Health. According to a statement issued by the contractor, on July 23, 2025, an unauthorized caller requested access to payments to providers and gained access to a reimbursement account that contained patient information.

The account contained billing statements that included Medicaid recipients’ names, Medicaid ID numbers, coverage information, and payment information for the periods when services were received. Gainwell Technologies said it is unaware of any misuse of the affected data but has offered complimentary credit monitoring services to the affected individuals for a period of one year as a precaution.

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Healthcare Interactive Inc. has confirmed that data was exfiltrated in a July 2025 hacking incident. Data breaches have also been reported by the Health Department of the City of St. Joseph in Missouri and Viva Health in Alabama.

Healthcare Interactive (HCIactive)

Healthcare Interactive Inc., a provider of AI-powered software solutions for insurance enrollment and benefits administration, has recently announced a July 2025 hacking incident that involved the exfiltration of files from its network. Suspicious activity was identified within its computer network on or around July 22, 2025. An investigation was launched to identify the cause of the activity, which confirmed unauthorized access to its network and data exfiltration from its network between July 8, 2025, and July 12, 2025.

The review of the exposed files confirmed that they contained protected health information such as names, addresses, email addresses, phone numbers, dates of birth, Social Security numbers, health insurance enrollment information, medical record numbers, diagnoses, lab results, prescriptions, and other care and treatment information, medical images, doctors’ names, and health insurance claims information.

While sensitive data was stolen, Healthcare Interactive said it is unaware of any misuse of that information; however, as a precaution, the affected individuals have been offered complimentary credit monitoring and identity theft protection services. Security policies and procedures are being reviewed, and additional safeguards are being implemented to better secure its systems and data. The data breach is not yet shown on the HHS’ Office for Civil Rights breach portal, so it is unclear how many individuals have been affected.

City of St. Joseph Health Department, Missouri

The Health Department of the City of St. Joseph in Missouri experienced a hacking incident that caused network disruption on June 9, 2025. Third-party cybersecurity experts were engaged to investigate and determine the nature and scope of the activity. The investigation confirmed that there may have been unauthorized access to files containing patient data, and files may have been exfiltrated from the network.

Data mining experts were engaged to review the files, and on September 4, 2025, it was confirmed that 11,538 patients had been affected and had some of their protected health information exposed. The types of information involved vary from individual to individual and may include first and last names, dates of birth, driver’s license numbers/state identification numbers, passport numbers, Social Security numbers, and medical diagnosis and treatment information. The health department engaged cybersecurity experts to review its security practices and protocols, and enhancements have been made based on their recommendations.

Viva Health, Alabama

Viva Health, an Alabama-based health insurance company that works with the Alabama Medicaid agency, has identified an exposed file on its website that contained the protected health information of 4,945 of its members. The exposed file was identified on August 27, 2025, and the investigation confirmed that it was accessible via the website from June 14, 2025, to August 27, 2025. The file contained limited member information – Medicare numbers, member IDs, group numbers, county of residence, and authorization numbers from August and September 2024. The file did not include members’ names, nor highly sensitive information such as Social Security numbers or financial information. As a precaution against data misuse, members have been advised to monitor their Explanation of Benefits statements and have been offered one year of complimentary credit monitoring services.

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On September 22, 2025, Veradigm, a Chicago, Illinois-based provider of practice management and electronic health record solutions to healthcare providers (formerly Allscripts), started issuing notification letters about a July 2025 security incident that involved unauthorized access to customer data.

On July 1, 2025, Veradigm learned that an unauthorized third party had accessed one of its storage locations. Steps were immediately taken to block the unauthorized access, law enforcement was notified, and third-party digital forensics and cybersecurity experts were engaged to investigate the activity and mitigate any impact of the unauthorized access. The investigation determined that a data security incident at one of its customers resulted in credential theft that allowed access to a Veradigm storage account. The attacker used the credentials to access the storage account on or around December 2024. Veradigm learned about the unauthorized access through a third party that was investigating its customer’s security incident. The data breach was limited to the storage account, and no other systems or environments were affected. While data was exposed, Veradigm is unaware of any misuse of the exposed data.

The file review confirmed that the following types of information had been exposed: name, contact information, date of birth, health records information (diagnoses, medications, test results, and treatments), health insurance information, payment details, and limited identifiers, such as Social Security numbers and driver’s license numbers. The types of information involved vary from individual to individual. Veradigm has implemented additional technical safeguards to prevent similar incidents in the future and has offered the affected individuals complimentary credit monitoring and identity theft protection services.

The incident is not yet shown on the HHS’ Office for Civil Rights breach portal, so it is currently unclear how many individuals have been affected. The data breach affected several of its customers and is likely to be a significant data breach. At least 70,000 individuals have been confirmed as affected in two states alone, based on the breach reports submitted to the Texas and South Carolina state attorneys general. The California Attorney General has also been informed that state residents have been affected.

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Cybersecurity researcher Jeremiah Fowler has found an exposed 23.7 GB database containing more than 145,000 files, such as PDFs, PNGs, and other image files. The database has been linked to the California home health and palliative care provider, Archer Health. Fowler analyzed a sample of the files and identified patient names, contact information, Social Security numbers, and patient ID numbers. The files included medical documents such as discharge summaries, which included health information such as conditions, diagnoses, admission and discharge dates, treatment information, care plan information, as well as assessments and home health certifications.

Many of the image files were screenshots of healthcare management software that showed active dashboards, logging, tracking, and scheduling details. Some of the folder names included patients’ first and last names – a bad security practice. As Fowler pointed out, personally identifiable information such as patient names can easily be exposed through error or monitoring logs. Fowler was able to link the database to Archer Health and notified the company about the exposed database, which was secured within hours and is no longer accessible. Archer Health thanked Fowler for bringing the matter to their attention and confirmed that an investigation had been launched, and any security issues that led to the exposure would be addressed.

It was not possible to tell how long the database was exposed, if it was accessed or copied by any unauthorized individuals, or whether the database was maintained by Archer Health or one of its vendors. Since only a sample of files was analyzed, it is unclear how many patients had their data exposed.

Mailing Error Impacts More Than 3,100 Arizonans

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, has notified 3,177 members about an impermissible disclosure of a limited amount of protected health information. On August 29, 2025, a mailing error was identified with a routine mailing regarding members’ health plan enrollment when a member called AHCCCS after receiving a misdirected letter.

The mailing was immediately halted, and an investigation was launched to determine the cause of the error, the individuals affected, and the information involved. The letters did not include any highly sensitive information, such as Social Security numbers, only a member’s name, AHCCCS identification number, and health plan name. In each case, the letters were sent to one incorrect recipient. HCCCS said it has conducted a review of its mailing processes and procedures and has taken steps to prevent similar mis-mailings in the future.

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