Outcomes One, a Florida-based business associate of health plans, has disclosed a phishing incident that has affected almost 150,000 individuals. Emergency Responders Health Center in Idaho has experienced an email breach affecting more than 1,500 individuals.

Outcomes One, Inc., Florida

Outcomes One, Inc., a Florida-based provider of medication therapy management and medication adherence technology solutions to health plans, is notifying 149,094 individuals about a recent email security incident. An employee identified unusual activity in his Outcomes One email account on July 1, 2025, and reported it to the security team. The email account was immediately secured, and an investigation was launched to determine the cause of the activity. The investigation confirmed that the breach was limited to a single employee email account, which had been accessed by an unauthorized third party following a response to a phishing email. Outcomes One said the attack was identified and remediated within an hour.

The account was reviewed and found to contain names in combination with one or more of the following: demographic information, health insurance information, medication information, and medical provider names. The breach notice provided to the California Attorney General indicates the affected individuals had Aetna Health Insurance plans. Outcomes One has provided additional training for the workforce to help with phishing email identification, and additional safeguards have been implemented to reduce the risk of similar breaches in the future.

Emergency Responders Health Center

Emergency Responders Health Center in Boise, Idaho (EHRC), has recently disclosed an email security incident. Unusual activity was identified in an employee’s email account on April 11, 2025. The account was secured, and an investigation was launched to determine the nature and scope of the activity. Assisted by third-party cybersecurity experts, EHRC determined that several email accounts had been accessed by an unauthorized third party. All email accounts have now been secured.

EHRC published a substitute breach notice on its website on July 23, 2025; however, at the time, the investigation and review of the affected accounts were ongoing, so it was not possible to state how many individuals had been affected or the types of information involved. The list of affected individuals was finalized on September 16, 2025, when it was confirmed that a total of 1,528 individuals had been affected, including 526 residents of Washington state. The exposed information included names, dates of birth, driver’s license numbers, Social Security Numbers, medical information, and health insurance information.

Notification letters started to be mailed to the affected individuals on September 26, 2025. To date, EHRC has not identified any misuse of the impacted data, but as a precaution, has offered the affected individuals a complimentary 12-month membership to a credit monitoring and identity theft protection service. EHRC said several steps have been taken to prevent similar breaches in the future. Staff members have received additional security training, user credentials have been changed, and monitoring has been enhanced.

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