The HIPAA Journal has compiled healthcare data breach statistics from October 2009, when the Department of Health and Human Services (HHS) Office for Civil Rights (OCR) first started publishing summaries of healthcare data breaches on its website.

This page is regularly updated to reflect the latest healthcare data breach statistics. (These statistics and graphs were last updated on (Apr 3, 2024). Check back regularly to get the latest healthcare data breach statistics and healthcare data breach trends. You can also receive a free copy of our HIPAA Compliance Checklist to understand your organization’s responsibilities under HIPAA.

Trends In Healthcare Data Breach Statistics

Our healthcare data breach statistics clearly show there has been an upward trend in data breaches over the past 14 years, with 2021 seeing more data breaches reported than any other year since records first started being published by OCR.

Data breaches increased once again in 2022, with OCR receiving reports of 720 data breaches of 500 or more records. There was no letup in cyberattacks on healthcare organizations in 2023, which set two new records – The most reported data breaches and the most breached records. In 2023, 725 data breaches were reported to OCR and across those breaches, more than 133 million records were exposed or impermissibly disclosed.

The healthcare data breach statistics below only include data breaches of 500 or more records that have been reported to OCR, as while HIPAA requires all data breaches to be reported regardless of size, OCR does not publish details of smaller data breaches. The breaches included in the statistics and graphs below include closed cases and breaches that are still being investigated by OCR for potential HIPAA violations.

Between October 21, 2009, when OCR first started publishing summaries of data breach reports on its “Wall of Shame”, and and December 31, 2023, 5,887 large healthcare data breaches have been reported. On January 22, 2023, the breach portal listed 857 data breaches as still; under investigation. This time last year there were 882 breaches listed as under investigation, which shows OCR has made little progress in clearing its backlog of investigations – something that is unlikely to change given the chronic lack of funding for the department.

There have been notable changes over the years in the main causes of breaches. The loss/theft of healthcare records and electronic protected health information dominated the breach reports between 2009 and 2015. The move to digital record keeping, more accurate tracking of electronic devices, and more widespread adoption of data encryption have been key in reducing these data breaches. There has also been a downward trend in improper disposal incidents and unauthorized access/disclosure incidents, but data breaches continue to increase due to a massive increase in hacking incidents and ransomware attacks. In 2023, OCR reported a 239% increase in hacking-related data breaches between January 1, 2018, and September 30, 2023, and a 278% increase in ransomware attacks over the same period. In 2019, hacking accounted for 49% of all reported breaches. In 2023, 79.7% of data breaches were due to hacking incidents.

It is not just the number of data breaches that are increasing as the breaches are becoming more severe. 2021 was a bad year for data breaches with 45.9 million records breached, and 2022 was worse with 51.9 million records breached, but 2023 smashed all previous records with an astonishing 133 million records exposed, stolen, or otherwise impermissibly disclosed. The huge total for 2023 includes 26 data breaches of more than 1 million records and four breaches of more than 8 million records. The largest data breach of the year affected 11,270,000 individuals – the second-largest healthcare data breach of all time.

The breach data is updated at least monthly, with the previous month’s figures typically added around the 20th of each month so check back frequently to see the emerging trends for the current year.

Healthcare Data Breaches by Year

Between 2009 and 2023, 5,887 healthcare data breaches of 500 or more records were reported to OCR. Those breaches have resulted in the exposure or impermissible disclosure of 519,935,970 healthcare records. That equates to more than 1.5x the population of the United States. In 2018, healthcare data breaches of 500 or more records were being reported at a rate of around 1 per day. Fast forward 5 years and the rate has more than doubled. In 2023, an average of 1.99 healthcare data breaches of 500 or more records were reported each day, and on average, 364,571 healthcare records were breached every day.

Healthcare Records Exposed by Year

There has been a general upward trend in the number of records exposed each year, with a massive increase in 2015. Until 2023, 2015 was the worst year in history for breached healthcare records with more than 112 million records exposed or impermissibly disclosed. 2015 was particularly bad due to three massive data breaches at health plans: Anthem Inc, Premera Blue Cross, and Excellus. The Anthem breach affected 78.8 million of its members, with the Premera Blue Cross and Excellus data breaches both affecting around 10 million+ individuals.

Average/Median Healthcare Data Breach Size by Year

Largest Healthcare Data Breaches (2009 – 2024)

These figures are calculated based on the reporting entity. When a data breach occurs at a business associate, it may be reported by the business associate, or by each affected HIPAA-covered entity. For instance, in 2022, the electronic health record provider, Eye Care Leaders, suffered a ransomware attack. Each covered entity reported the breach separately. The HIPAA Journal has tracked the breach reports and at least 39 HIPAA-covered entities were affected, and the records of more than 3.09 million individuals were exposed. Similarly, a major data breach occurred at American Medical Collection Agency in 2019 that was reported by each covered entity, rather than AMCA. That breach affected more than 25 million individuals. Even when business associates of HIPAA-covered entities self-report the data breaches, some of their covered entity clients choose to report the breach themselves. As a result, business associate data breaches tend to be under-represented in analyses of healthcare data breaches.

Causes of Healthcare Data Breaches

Healthcare Hacking Incidents by Year

Our healthcare data breach statistics show hacking is now the leading cause of healthcare data breaches, although it should be noted that healthcare organizations are now much better at detecting hacking incidents than they were in 2010. The low number of hacking/IT incidents in the earlier years could be partially due to the failure to detect hacking incidents and malware infections although it is clear that there has been a massive increase in attacks in recent years. Many of the hacking incidents between 2014 and 2018 occurred many months – and in some cases years – before they were detected.

Unauthorized Access/Disclosures by Year

As with hacking, healthcare organizations are getting better at detecting insider breaches and reporting those breaches to the Office for Civil Rights, although as the chart below shows, the severity of these breaches has increased significantly in recent years. These incidents consist of errors by employees, negligence, snooping on medical records, and data theft by malicious insiders. Better HIPAA and security awareness training along with the use of technologies for monitoring access to medical records are helping to reduce these data breaches.

Loss/Theft of PHI and Unencrypted ePHI by Year

Our healthcare data breach statistics show that HIPAA-covered entities and business associates have gotten significantly better at protecting healthcare records with administrative, physical, and technical controls such as encryption, although unencrypted laptops and other electronic devices are still being left unsecured in vehicles and locations accessible by the public. Many of these theft/loss incidents involve paper records, which can equally result in the exposure of large amounts of patient information.

Improper Disposal of PHI/ePHI by Year

HIPAA requires healthcare data, whether in physical or electronic form, to be permanently destroyed when no longer required. The improper disposal of PHI is a relatively infrequent breach cause and typically involves paper records that have not been sent for shredding or have been abandoned.

Healthcare Data Breaches by HIPAA-Regulated Entity Type

The table below shows the raw data from OCR of the data breaches by the entity reporting the breaches; however, this data does not tell the whole story, as data breaches occurring at business associates may be reported by the business associate or each affected covered entity or a combination of the two. Many online reports that provide healthcare data breach statistics fail to accurately reflect where many data breaches are occurring.

Healthcare Data Breaches: Reporting Entity (2009 – 2024)

The graphs below paint a more accurate picture of where healthcare data breaches are occurring, rather than the entities that have reported the data breaches, and clearly show the extent to which business associate data breaches have increased in recent years. In 2023, more than 93 million healthcare records were exposed or stolen in data breaches at business associates compared to 34.9 million records in breaches at healthcare providers. The charts below show data breaches by reporting entity.

These data highlight the importance of securing the supply chain, conducting due diligence on vendors before their products and services are used, and monitoring existing vendors for HIPAA Security Rule compliance and cybersecurity. In 2023, one of the biggest challenges in healthcare cybersecurity is securing the supply chain.

OCR Settlements and Fines for HIPAA Violations

The penalties for HIPAA violations can be severe. Multi-million-dollar fines are possible when violations have been allowed to persist for several years or when there is systemic non-compliance with the HIPAA Rules, making HIPAA compliance financially as well as ethically important.

The penalty structure for HIPAA violations is detailed in the infographic below. These figures are adjusted annually for inflation. The current penalty amounts can be found here.

OCR Settlements and Fines Over the Years

Further information on HIPAA fines and settlements can be viewed on our HIPAA violation fines page, which details all HIPAA violation fines imposed by OCR since 2008. As the graph below shows, HIPAA enforcement activity has steadily increased over the past 14 years, with 2022 being a record year, with 22 penalties imposed. The major rise in HIPAA violation penalties in 2020 was largely due to a new enforcement initiative by OCR targeting non-compliance with the HIPAA Right of Access – the right of patients to access and obtain a copy of their healthcare data. 11 settlements were reached with healthcare providers in 2020 to resolve cases where patients were not given timely access to their medical records, and in 2021 all but two of the 14 penalties were for HIPAA Right of Access violations. From September 2019 to December 2023, 46 penalties have been imposed to resolve HIPAA Right of Access violations.

How Much Has OCR Fined HIPAA Covered Entities and Business Associates?

In addition to an increase in fines and settlements, penalty amounts increased considerably between 2015 and 2018. In 2018, the largest ever financial penalty for HIPAA violations was paid by Anthem Inc. to resolve potential violations of the HIPAA Security Rule that were discovered by OCR during the investigation of its 78.8 million record data breach in 2015. Anthem paid $16 million to settle the case. In 2020, Premera Blue Cross settled potential violations of the HIPAA Rules and paid a $6,850,000 penalty to resolve its 2015 data breach of the PHI of almost 10.5 million individuals, and in 2021 a $5,000,000 settlement was agreed upon with Excellus Health Plan to resolve HIPAA violations identified that contributed to its 2015 data breach of the PHI of almost 9.4 million individuals.

While large financial penalties are still imposed to resolve HIPAA violations, the trend has been for smaller penalties to be issued in recent years, with those penalties imposed on healthcare organizations of all sizes. It is no longer the case where smaller healthcare organizations escape HIPAA fines. In 2022, 55% of the financial penalties imposed by OCR were on small medical practices.

The fall in revenues from OCR’s enforcement activities in recent years is due to OCR reassessing the language of the HITECH Act, which called for penalties for HIPAA violations to be increased. OCR determined that the language of the HITECH Act had been misinterpreted at the time and reduced the penalty caps in three of the four penalty tiers. OCR is now petitioning Congress to increase the penalty caps to increase the deterrent effect.

It was expected that 2018 would see fewer fines for HIPAA-covered entities than in the past two years due to HHS budget cuts, but that did not prove not to be the case. 2018 was a record-breaking year for HIPAA fines and settlements, beating the previous record of $23,505,300 set in 2016 by 22%. OCR received payments totaling $28,683,400 in 2018 from HIPAA-covered entities and business associates who had violated HIPAA Rules and 2020 saw a major increase in enforcement activity with 19 settlements. The number of financial penalties was reduced in 2021; however, 2022 has seen penalties increase, with 22 penalties announced by OCR, more than in any other year to date. There was a reduction in enforcement actions in 2023, although there was an increase in penalty amounts. OCR had been concentrating on HIPAA Right of Access violations, for which the penalties are generally relatively low as only one HIPAA provision is typically violated. In 2023, OCR imposed more files for HIPAA Security Rule violations, where the entity concerned violated multiple aspects of the Security Rule, hence the higher penalties.

OCR Penalties for HIPAA Violations (2008 – 2024)

*In 2021, following an appeal, the civil monetary penalty imposed on the University of Texas MD Anderson Cancer Center by the HHS’ Office for Civil Rights was vacated.

State Attorneys General HIPAA Fines and Other Financial Penalties for Healthcare Organizations

State attorneys general can bring actions against HIPAA-covered entities and their business associates for violations of the HIPAA Rules. Penalties range from $100 per HIPAA violation up to a maximum of $25,000 per violation category, per year.

Only a handful of U.S. states have imposed penalties for HIPAA violations; however, that changed in 2019 when many state Attorneys General started participating in multistate actions against HIPAA-covered entities and business associates that experienced major data breaches and were found not to be in compliance with the HIPAA Rules.

The penalties detailed below have been imposed by state attorneys general for HIPAA violations and violations of state laws. It is common for penalties to be imposed solely for violations of state laws, even though there are corresponding HIPAA violations.

Attorneys General HIPAA Fines (2008 – 2024)

Click for further information HIPAA enforcement by State Attorneys General.

Federal Trade Commission Fines and Penalties 2023

In 2009, the Federal Trade Commission (FTC) published a new rule that required vendors of personal health records and related entities to notify consumers following a breach involving unsecured information. The FTC Health Breach Notification Rule applies only to identifying health information that is not covered by HIPAA. The Rule does not apply to HIPAA-covered entities or business associates, which have reporting requirements per the HIPAA Breach Notification Rule.

The FTC issued a policy update in 2021 stating its intention to start actively enforcing compliance. Prior to 2023, no financial penalties had been imposed for breach notification failures but that changed in February 2023.

Healthcare Data Breach Statistics FAQs

How does the number of data breaches in the healthcare sector compare with other sectors?

The number of data breaches in the healthcare sector compares poorly with other sectors. An analysis of data breaches recorded on the Privacy Rights database between 2015 and 2022 showed that 32% of all recorded data breaches were in the healthcare sector – almost double the number recorded in the financial and manufacturing sectors.

Why are there so many more data breaches in the healthcare sector than in other sectors?

There are so many more data breaches in the healthcare sector than in other sectors because healthcare data is more valuable on the black market than any other type of data. This is because it takes longer for healthcare fraud to be discovered and stolen data can be used for longer compared to (for example) a stolen credit card which can be stopped as soon as the breach is discovered.

It is also the case that organizations in the healthcare sector have stricter breach notification requirements than in other sectors. Certain types of breaches (i.e., ransomware attacks) have to be reported even if it cannot be established data has been compromised. The increasing number of recent ransomware attacks may have influenced the healthcare data breach statistics.

Why has the average HIPAA penalty decreased since 2018 despite increases in the number of breaches and median breach size?

The average HIPAA penalty has decreased since 2018 despite increases in the number of breaches and median breach size because in recent years the Office for Civil Rights (OCR) has been running a right of access initiative to clamp down on providers who fail to provide patients with access to their PHI within the thirty days allowed.

Penalties for right of access failures are less than for high-volume data breaches, and this has resulted in a decrease in the average HIPAA penalty in recent years. However, while the average HIPAA penalty issued by OCR has decreased, penalties issued by State Attorneys General have remained constant, while it is too early to find trends in fines issued by the FTC.

If a healthcare professional discloses PHI without authorization, is this included in the healthcare data breach statistics?

If a healthcare professional discloses PHI without authorization, the disclosure is unlikely to appear in the healthcare data breach statistics because the statistics are compiled from breaches involving 500 or more records. Therefore, individual unauthorized disclosures of PHI are not included in the figures. However, if the unauthorized disclosure is investigated by OCR and found to be attributable to willful neglect, any subsequent fines will be included in the settlement statistics.

How can healthcare organizations mitigate data breaches?

Healthcare organizations can mitigate data breaches using various methods. The most effective is to encrypt protected health information to render it unusable, unreadable, or indecipherable in the event of a data breach attack. This will ensure data is not compromised and the attack will not have to be reported to the Office for Civil Rights.

Other steps include implementing two-factor authentication on privileged accounts to mitigate the consequences of credential theft, running checks on all storage volumes (cloud and on-premises) to ensure appropriate permissions are applied, checking network connections for unauthorized open ports, and eliminating Shadow IT environments developed as workarounds.

How are successful phishing attacks recorded in the HIPAA breach reports?

Successful phishing attacks are recorded in the HIPAA breach reports as Hacking/IT Incidents. However, as other cybersecurity incidents such as ransomware attacks and events attributable to malware are also categorized as Hacking/IT Incidents, it is not possible to determine how many successful phishing attacks there have been affecting more than 500 individuals.

Why doesn’t HHS fine every covered organization when a HIPAA data breach occurs?

HHS doesn’t fine every covered organization when a HIPAA data breach occurs because not all data breaches are attributable to HIPAA violations. For example, successful ransomware attacks are notifiable events even when no PHI is disclosed and when systems can be quickly restored from backups because, for a period of time, PHI was unavailable.

Why is the number of HIPAA breaches increasing despite more awareness about HIPAA compliance?

The number of HIPAA breaches is increasing despite more awareness about HIPAA compliance due to the increasing digitalization of healthcare data and the increasing sophistication of cyberattacks. While there is an argument that more awareness about HIPAA compliance is having an impact on the lower number of HIPAA breaches attributable to lost or stolen drives and devices, there is a counterargument that, because of the increase in cloud computing, fewer covered organizations are transporting unencrypted PHI on drives and devices.

How can HIPAA covered entities better secure their supply chains to prevent data breaches attributable to business associates?

HIPAA covered entities can better secure their supply chains to prevent data breaches attributable to business associates by conducting more thorough due diligence on each business associate. Many covered entities rely on “good faith assurances” rather than investigating the measures each business associate has in place to prevent data breaches, the training provided to business associate workforces, and the security of communication channels used to transmit PHI.

What is the difference between a healthcare data breach and a HIPAA data breach?

The difference between a healthcare data breach and a HIPAA data breach is that a healthcare data breach is one in which healthcare data is accessed without authorization from a healthcare provider (who may or may not be a HIPAA covered entity or business associate), while a HIPAA data breach is a breach of any Protected Health Information (which can include financial information) from any covered health plan, health care clearinghouse, or healthcare provider, or any business associate providing a service for or on behalf of a covered entity.

Therefore, not only is it the nature of the data that distinguishes a healthcare data breach from a HIPAA data breach (i.e., healthcare data vs healthcare, payment, and other data with protected status), but also the status of the organization where data was accessed without authorization (i.e., covered or non-covered healthcare provider vs HIPAA covered entity or business associate). The difference may be subtle, but it can impact the breach notification requirements, the regulatory authority, and the penalty for a data breach.

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Cyberattacks and data breaches have been reported by the L.A. County Department of Mental Health, Healthfirst, Wyndemere Senior Care, Risas Dental & Braces, and Baylor College of Medicine.

Los Angeles County Department of Mental Health

The Los Angeles County Department of Mental Health has recently notified the California Attorney General about a breach of an employee’s email account. The email account had multi-factor authentication (MFA) in place; however, MFA was bypassed. The cyber threat actors bypassed MFA using a technique known as push notification spamming, where a user is sent multiple MFA push notifications to their mobile device in the hope that they will eventually respond. The employee did respond, resulting in their email account being compromised.

According to the Department of Mental Health, the attack stemmed from a breach at the City of Gardena Police Department (GDP). “GPD’s email exchanges with the Department of Mental Health (DMH) allowed the malicious actor or actors to send an email to a DMH employee and get access to that employee’s Microsoft Office 365 account.” The account contained names, dates of birth, Social Security numbers, addresses, telephone numbers, and medical record numbers.

This is not the first attack of this kind to affect the Department of Mental Health. Similar attacks occurred on October 6, 2023, and October 24, 2023. The breach notices sent to the affected individuals on December 6, 2023, December 22, 2023, and March 22, 2024, all include the following statement, “We have also notified Microsoft of the vulnerability in the Microsoft Office 365 multifactor authentication that was exploited by the malicious actor or actors. We have since implemented new security controls to address this specific attack.” Only one report is currently showing on the HHS’ Office for Civil Rights breach portal – dated December 22, 2023 – indicating 1,284 individuals were affected. It is unclear how many individuals had their data exposed in the latest attack.

Healthfirst

The New York health insurance provider, Healthfirst, has recently notified 6,836 of its 2 million members about unauthorized access to its member portal. Healthfirst, which provides health plans under the names Healthfirst PHSP, Inc., Healthfirst Health Plan, Inc., and Healthfirst Insurance Company, said member names, dates of birth, Healthfirst member ID numbers, and member zip codes were used to create unauthorized accounts. The accounts have now been disabled and internal protocols for digital member account validation have been updated to prevent similar incidents in the future. An investigation is ongoing into the source of the unauthorized activity. Healthfirst said it has no reason to believe that the unauthorized activity is linked to the Change Healthcare cyberattack. The affected individuals were notified on March 19, 2024.

Wyndemere Senior Care

Wyndemere Senior Care LLC, a Wheaton, IL-based provider of independent & assisted living neighborhoods, skilled nursing, & memory care, has notified 6,846 individuals that some of their personal information has been exposed in a cyberattack. Suspicious activity was detected in its computer systems on September 8, 2023, with the forensic investigation confirming there had been unauthorized network access between September 1, 2023, and September 8, 2023. A review of the files on the compromised parts of the network confirmed on February 21, 2024, that names and financial account numbers had been exposed. Individual notifications were mailed to the affected individuals on March 28, 2024. Wyndemere said it is implementing additional cybersecurity safeguards and is providing further training to its employees.

Risas Dental & Braces

Risas Dental & Braces in Phoenix, AZ, has recently notified patients about a cyberattack detected in July 2023 in which their protected health information was exposed. Unusual activity was identified in its computer systems on July 10, 2023, and immediate action was taken to secure its network. Third-party cybersecurity specialists were engaged to investigate the incident and determine the nature and scope of the unauthorized activity. The digital forensics team determined that unauthorized individuals had gained access to the network and may have downloaded files containing patient data.

The review of those files was completed on January 26, 2024, and confirmed they contained protected health information such as names, contact information, high-level treatment information such as procedure names or notes, the initial date or dates of service, and/or insurance subscriber information.  The affected individuals were notified by mail on March 22, 2024. The incident is not yet showing on the HHS’ Office for Civil Rights breach portal, so it is unclear how many individuals have been affected.

Baylor College of Medicine (Advarra)

Baylor College of Medicine in Houston, TX, has confirmed that the personal information of certain participants in breast cancer clinical trials has been exposed in a data breach at its vendor, Advarra. The data was present in the email account of an Advarra employee that was accessed by an unauthorized third party in October 2023. Baylor College of Medicine was first made aware of the email security incident in November 2023, with the Advarra investigation determining in February 2024 that research participants’ data had been exposed. Advarra reported the breach to the Maine Attorney General in February as affecting 4,656 individuals and involving names, other personal identifiers, and Social Security numbers. It is unclear whether that figure includes the research participants.

Baylor College of Medicine said the research participants’ data exposed in the attack related to breast cancer research and clinical trials at the Dan L Duncan Comprehensive Cancer Center between 1999 to 2013. Baylor College of Medicine said the breach names and dates of birth and that Advarra has offered affected individuals complimentary credit monitoring, fraud consultation, and identify theft restoration services.

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In February, Harvard Pilgrim Health Care revised the total number of individuals affected by an April 2023 ransomware attack, increasing the total by more than 81,000 to 2,632,275 individuals. That total was increased for the fourth time on March 27, 2024, as the ongoing investigation identified more data that was compromised in the attack. Now, at least 2,860,795 individuals are known to have been affected.

The ransomware attack was discovered on April 17, 2023, with the forensic investigation determining there had been unauthorized access to its network between March 28, 2023, and April 17, 2023. The additional 228,520 affected individuals have now been notified by mail and the notification letters state the exact types of data that were likely compromised in the attack. Harvard Pilgrim Health Care said it is offering complimentary credit monitoring and identity protection services through IDX.

It is not unusual for data breach investigations to uncover additional compromised data. Further data identified as having been accessed in the attack included the information of patients of Brigham and Women’s Physician Organization (BWPO). BWPO is not part of Harvard Pilgrim, but an employee of Harvard Pilgrim Health Care Institute also worked at BWPO part-time. The employee had backed up the contents of their laptop to Harvard Pilgrim’s servers, and the backup file included BWPO data. BWPO learned of the data exposure in January 2024.

BWPO said the backup file included data from January 1, 2017, to May 1, 2019, including names, addresses, phone numbers, dates of birth, medical record numbers, health insurance numbers, and limited clinical information, such as lab results, procedures, medications, and diagnoses related to care provided at BWPO. A BWPO spokesperson said appropriate steps have been taken to address the breach and prevent similar incidents from occurring in the future.

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Cyberattacks have been reported by Pembina County Memorial Hospital, Pomona Valley Hospital Medical Center, and Rancho Family Medical Group. The Massachusetts Department of Developmental Services has discovered documents containing PHI have been left unsecured for a decade.

Pembina County Memorial Hospital

Pembina County Memorial Hospital in Cavalier, ND, has recently confirmed that unauthorized individuals gained access to its network and exfiltrated sensitive patient data. Suspicious activity was detected within its network on April 13, 2023, and after securing its systems, a forensic investigation was launched to determine the nature and scope of the unauthorized activity. The investigation confirmed that there had been unauthorized access to its network between March 7, 2023, and April 13, 2023, and files had been exfiltrated from the network.

The forensic investigation and document review took almost a year, with the hospital stating in its breach notice that those processes were not completed until March 4, 2024. The types of information involved varied from individual to individual and may have included first and last names in combination with one or more of the following: address, phone number, email address, date of birth, driver’s license number, government identification number, vehicle identification number, passport number, Social Security number, patient ID account number, medical information, health information and/or health insurance information.

Pembina County Memorial Hospital said it has implemented additional cybersecurity safeguards, enhanced its cybersecurity training, and revised and updated its policies, procedures, and protocols. Complimentary identity monitoring and protection services have been offered to individuals whose Social Security numbers were involved. The breach is not yet showing on the HHS’ Office for Civil Rights breach portal, but the notification sent to the Maine Attorney General indicates that 23,451 individuals have been affected.

Pomona Valley Hospital Medical Center

Pomona Valley Hospital Medical Center in California is notifying 13,345 individuals about a data breach at a subcontractor of one of its business associates. The hospital used a vendor to run its patient-management tool, and the vendor subcontracted out the storage of the underlying data to another company. In November 2023, the vendor was unable to access the patient management tool and worked with its subcontractor to address the problem. The access problems were due to a ransomware attack.

The attacker was discovered to have accessed patient data, including names, medical record numbers, dates of birth, and clinical information such as allergies, diagnoses, medications, and doctors’ notes. The hospital clarified the data that was involved, verified contact information, and notification letters have now been sent to the affected individuals. The hospital has confirmed that it no longer uses the vendor or subcontractor in connection with patient data.

Rancho Family Medical Group

Rancho Family Medical Group, Inc., a 10-location Californian health system, has confirmed that it has been affected by a data breach at its business associate, KMJ Health Solutions, a provider of online signout and charge capture systems.

Rancho Family Medical Group was notified on January 11, 2024, that there had been unauthorized access to the KMJ Health Solutions network on November 19, 2023. The compromised parts of the network contained the protected health information of 10,480 individuals, including names, dates of birth, hospital medical record numbers, hospital treatment locations, dates of service, and procedure medical codes. Rancho Family Medical Group mailed individuals notifications to the affected individuals on March 11, 2024, along with information about the steps that the affected individuals can take to protect themselves against misuse of their data.

Massachusetts Department of Developmental Services

The Massachusetts Department of Developmental Services (DDS), a state agency that provides support to individuals with intellectual and developmental disabilities across the state, has discovered physical records have been exposed and may have been accessed by unauthorized individuals.

Personal documents containing protected health information were inadvertently left in buildings that were part of the former Walter E. Fernald Developmental Center campus in Waltham, MA, which was sold to the city of Waltham in 2014. The records included the PHI of individuals served by the DSS at the Fernald Developmental Center, as well as some staff records. DDS received a complaint about the documents on January 11, 2024, and visited the facilities to recover the documents the following day.

The documents had been improperly stored in the buildings since 2014 and many had degraded, so it was not possible to tell the exact types of information that had been exposed. Some documents contained names, dates of birth, diagnoses, medical information, medication/prescription information, and other treatment information. Financial account information or Social Security numbers have not been found, but DDS said it could not confirm whether those data types had been exposed due to the state of the documents. Similarly, it may not be possible to determine exactly how many people have been affected. An interim figure of 500 individuals was used when reporting the breach. DDS is now awaiting recommendations from the State Archivist and Secretary of State’s Office on how long the documents should be retained.

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Health Plan Intermediaries Holdings (Benefytt) has been affected by a cyberattack on a vendor, Emergency Medical Services Authority said patient data was exposed in a February cyberattack, and the Bian Lian group has claimed responsibility for a cyberattack on Lindsay Municipal Hospital.

Bian Lian Hacking Group Claims Responsibility for Lindsay Municipal Hospital Cyberattack

Lindsay Municipal Hospital in Oklahoma has recently reported a hacking incident to the HHS’ Office for Civil Rights (OCR) that has affected 500 individuals, a number that is commonly used as a placeholder to meet the breach reporting requirements of the HIPAA Breach Notification Rule when the number of affected individuals has yet to be confirmed.

Aside from the report to OCR, Lindsay Municipal Hospital has remained quiet about the cyberattack and data breach; however, the group behind the attack has not. The Bian Lian hacking group has claimed responsibility for the attack and added Lindsay Municipal Hospital to its data leak site, including evidence to support its claims.

Bian Lian has been in operation since at least 2021 and favors attacks on healthcare providers, manufacturing companies, and law firms, where there is greater potential for a high ransom payment. The group engages in double extortion tactics, where data is stolen, and payment is required to prevent the release of that data and to obtain the keys to decrypt encrypted files. The listing states that the stolen data will be uploaded soon. It is unclear whether Lindsay Municipal Hospital is negotiating with the group.

Patient Data Stolen in Cyberattack on Emergency Medical Services Authority

The Emergency Medical Services Authority (EMSA) in Oklahoma City, OK, has announced that it fell victim to a cyberattack that saw unauthorized individuals gain access to its network between February 10, 2024, and February 13, 2024. The intrusion was detected on February 13, 2024, and systems were shut down to prevent further unauthorized access. The forensic investigation confirmed that the attackers exfiltrated files containing patient data including names, addresses, dates of birth, dates of service, and, for some individuals, the name of their primary care provider and/or Social Security number.

Notification letters have started to be mailed to the affected individuals, although EMSA has yet to publicly confirm how many individuals have been affected. Complimentary credit monitoring and identity theft protection services have been offered to individuals who had their Social Security numbers exposed.

Health Plan Intermediaries Holdings (Benefytt) Affected by Cyberattack on Vendor

Health Plan Intermediaries Holdings, which operates as Benefytt, has recently confirmed that it was affected by a data breach at a business associate of its vendor, Multiplan Inc. Multiplan used the law firm, Orrick, Herrington & Sutcliffe, LLP, which suffered a ransomware attack. Benefytt said its systems and those of Multiplan were unaffected; however, data provided to the law firm to perform its contracted duties was exposed and potentially compromised. The cyberattack was detected on March 13, 2023, and on March 10, 2023, Orrick, Herrington & Sutcliffe confirmed that files containing sensitive data had been stolen. Benefytt said neither MultiPlan nor Orrick could determine which health insurance plans were affected, and that it has been working with the two firms to obtain the necessary information to issue notifications.

Benefytt said it is notifying all affected individuals and is offering them complimentary credit monitoring services. Orrick, Herrington & Sutcliffe reported the breach to the HHS’ Office for Civil Rights on June 30, 2023, as affecting 40,823 individuals; however, the total was revised upwards to 152,818 individuals, and the notification to the Maine attorney General in December 2023 states that 637,620 individuals were affected. It is currently unclear how many Multiplan/Benefytt health plan members have been affected.

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