HIPAA Breach News

6 Healthcare Providers and Business Associates Report Hacks and Ransomware Attacks

A round-up of 6 cyberattacks that have recently been reported by healthcare providers and business associates that resulted in the exposure and possible theft of patients’ protected health information.

Duncan Regional Hospital

Duncan Regional Hospital in Oklahoma has announced that hackers gained access to its systems and potentially exfiltrated sensitive patient and employee information. The breach was detected on January 20, 2022, and immediate action was taken to secure its systems, and an independent computer forensics company was engaged to conduct a forensic investigation to determine the nature and scope of the breach.

A review of the files on the affected parts of its system confirmed they contained patient information such as name, date of birth, Social Security number, limited treatment information, and medical appointment information such as date of service and name of providers. Employee data potentially accessed in the attack included personal information associated with W-2s, such as name, date of birth, address, and Social Security number.

Duncan Regional Hospital said it performed a full password reset, tightened firewall restrictions, and implemented endpoint threat detection and response monitoring software on workstations and servers. Affected individuals have now been notified and have been offered complimentary credit monitoring and identity theft protection services.

The breach was reported to the Maine attorney general as affecting 92,398 individuals.

Bako Diagnostics

Bako Diagnostics (BakoDx), a Georgia-based provider of laboratory services to healthcare providers, has announced it was the victim of a cyberattack that was discovered on December 28, 2021.

BakoDx said the investigation into the cyberattack is ongoing, but it has been confirmed that hackers gained access to its network and removed data between December 21, 2021, and December 28, 2021. The files exfiltrated from its systems included the protected health information of patients. In addition to names, one or more of the following data types may have been compromised: date of birth, address, telephone number, email address, health insurance information, medical record number, date(s) of service, provider and facility names, specimen/test information, billing and claims information, and financial account information.

BakoDx said it has enhanced its security and monitoring capabilities and has hardened the security of its systems to prevent further cyberattacks. Individuals whose Social Security number, driver’s license, state identification number, or financial account information may have been involved have been offered complimentary credit monitoring services.

The breach has been reported to the HHS’ Office for Civil Rights as affecting up to 25,745 individuals.

Alliance Physical Therapy Group

Alliance Physical Therapy Group in Grand Rapids (APTG), MI, said it discovered unauthorized individuals had gained access to certain systems within its network on December 27, 2021. Assisted by a third-party cybersecurity firm, APTG determined on January 7, 2022, that files containing the protected health information of 14,970 patients may have been exfiltrated from its network between December 23, 2021, and December 28, 2021.

A review of those files confirmed they contained patient names, dates of birth, Social Security numbers, driver’s license numbers, medical information, and health insurance information.

APTG said it is reviewing its cybersecurity policies and procedures and will implement additional measures and safeguards to prevent further cyberattacks. APTG found no evidence of misuse of patient data but has offered affected individuals 12 months of complimentary credit monitoring and identity restoration services. Notification letters were sent on January 28, 2022.

DataHealth

The Austin, TX-based cloud hosting and data storage company DataHEALTH has announced it was the victim of a ransomware attack on November 3, 2021. Prompt action was taken to contain the incident and a third-party cybersecurity firm was engaged to investigate the incident.

DataHEALTH said it learned on December 30, 2021, that the attackers obtained data from its servers through third-party software used by some of its healthcare provider clients, which included patients’ protected health information. DataHEALTH said it worked with the third-party software provider to update credentials for all customers that use the software and additional security protocols have been implemented to enhance the security of its network.

While sensitive information was stolen, DataHEALTH said it found no evidence to suggest any of that information has been misused; however, as a precaution, affected individuals have been offered complimentary credit monitoring and identity theft protection services and will be protected by a $1 million identity theft insurance policy.

The incident has yet to appear on the HHS’ Office for Civil Rights breach portal, so it is currently unclear how many individuals have been affected.

JDC Healthcare Management

Dallas, TX-based JDC Healthcare Management, also known as Jefferson Dental & Orthodontics, has recently announced that malware was discovered on certain company systems which allowed unauthorized individuals to access and potentially exfiltrate sensitive patient information.

The malware was detected on or around August 9, 2021, with the investigation confirming the malware was downloaded onto its systems on July 27, 2021.  The malware was removed and unauthorized access to its systems was prevented on August 11, 2021.

JDC Healthcare Management performed a comprehensive review of all files on its systems that may have been compromised and confirmed they included patient names, Social Security numbers, passport numbers, driver’s license numbers, state identification numbers, dates of birth, clinical information, health insurance information, and financial information.

The review was completed on January 10, 2022, and notification letters were sent to affected individuals, who have been offered complimentary credit monitoring and identity theft protection services.

The incident has yet to appear on the HHS’ Office for Civil Rights breach portal, so it is currently unclear how many individuals have been affected.

Dr. Douglas C. Morrow

Auburn, Indiana-based Dr. Douglas C. Morrow has recently announced that hackers gained access to his IT systems and used ransomware to encrypt data. The incident occurred on May 16, 2021, and a digital forensics firm was engaged to investigate the scope of the incident. The investigation confirmed on October 29, 2021, that the attackers had access to IT systems that contained patient data and that files containing patients’ protected health information may have been exfiltrated prior to file encryption.

A review of those files was completed on December 8, 2021, and confirmed the following types of information may have been stolen:  names, addresses, Social Security numbers, driver’s license numbers, health insurance information, Member/Medicaid ID numbers, treatment/diagnosis information, dates of service, provider name(s), patient account number(s), and medical record number(s). Dr. Douglas C. Morrow said notification letters were sent to affected individuals on February 23, 2022.

The incident has yet to appear on the HHS’ Office for Civil Rights breach portal, so it is currently unclear how many individuals have been affected.

The post 6 Healthcare Providers and Business Associates Report Hacks and Ransomware Attacks appeared first on HIPAA Journal.

PHI of Over 500,000 Individuals Potentially Compromised in These 4 Security Incidents

Over 500,000 individuals have been affected by cyberattacks on Norwood Clinic, PracticeMax, Central Indiana Orthopedics, and an unauthorized electronic medical record incident at Ascension Michigan.

Norwood Clinic

The Birmingham, AL-based multi-specialty clinic, Norwood Clinic, has recently started notifying 228,103 individuals that some of their protected health information was accessed in a cyberattack that was detected on October 22, 2021. Upon detection of the breach, systems were immediately secured and third-party security experts were engaged to investigate the incident and determine the nature and scope of the breach.

The investigation confirmed that an unauthorized individual gained access to a server that housed patient information such as names, contact information, birth dates, Social Security numbers, driver’s license numbers, limited health information, and/or health insurance policy numbers. While unauthorized data access was confirmed, it was not possible to determine the specific information that was accessed, or whether any patient information was acquired in the attack.

Norwood Clinic said a complimentary 12-month membership to credit monitoring, dark web monitoring, and identity theft protection services has been offered to affected individuals and steps have been taken to improve cybersecurity, including revising email settings and policies, updating and modifying network security technical hardware, adding additional password complexity rules, and instituting more secure login mechanisms.

PracticeMax

The business management and information technology solution provider PracticeMax has recently notified the Maine Attorney General about a data breach that has affected 165,698 individuals. PracticeMax said it started experiencing technical difficulties on May 1, 2021 and launched an investigation into a potential security breach.

The forensic investigation confirmed that unauthorized individuals gained access to its systems on April 17, 2021, and access remained possible until May 5, 2021. The attackers gained access to a server and potentially copied files containing the protected health information of patients and health plan members of its clients, prior to deploying ransomware.

PracticeMax said it issued notification letters on behalf of affected clients on October 19, 2021, even though the review of the server had not yet concluded. The review was concluded on February 2, 2022, and affected customers were updated on February 14, 2022. The types of data stored on the server varied from individual to individual and may have included names and Social Security numbers. PracticeMax said further notification letters started to be sent to individuals who had not previously been notified on March 4, 2022.

According to the recent web notice, “PracticeMax continues to assess the security of its systems and to enhance existing policies and procedures, including implementing additional technical and administrative safeguards.”

Central Indiana Orthopedics

External counsel for Central Indiana Orthopedics (CIO) has recently notified the Maine Attorney General and sent notification letters to 83,705 individuals affected by a cyberattack that was identified on October 16, 2021. While notification letters were delayed, the breach was announced on the CIO website shortly after it was detected in October 2021.

Following the discovery of suspicious network activity, CIO engaged a third-party cybersecurity firm to investigate the breach and help secure its IT systems. The investigation confirmed that files containing protected health information had been accessed by an unauthorized actor and may have been stolen in the attack. The potentially compromised data included names, addresses, Social Security numbers, and limited health information.

CIO said complimentary identity theft protection services are being offered to affected individuals, which include dark web monitoring and a $1 million identity theft insurance policy. Databreaches.net has previously reported on the incident and said a threat group known as Grief claimed responsibility and had uploaded some of the stolen data to the group’s data leak site.

Ascension Michigan

Ascension Michigan has recently started notifying 27,177 individuals about a lengthy unauthorized electronic medical record access incident. Ascension Michigan said the user’s access to the system was immediately terminated when the unauthorized access was discovered. The investigation into the incident confirmed that the user had improperly accessed patient information in the EHR system from October 15, 2015, until September 8, 2021.

A review of the unauthorized access was completed on November 30, 2021, and confirmed that the following types of information had been viewed: full names, birth dates, addresses, email addresses, phone numbers, health insurance information, health insurance identification numbers and carriers, dates of service, diagnoses, treatment-related information, and, in some cases, Social Security numbers.

Following the breach, internal controls were reviewed and processes have been updated to better safeguard patient information. Credit and identity theft protection monitoring services have been offered to affected individuals.

The post PHI of Over 500,000 Individuals Potentially Compromised in These 4 Security Incidents appeared first on HIPAA Journal.

3 Email Security Incidents Reported That Affect More Than 111,000 Patients

Email account breaches have been reported by Montrose Regional Health, EPIC Pharmacy Network, and Acacia Network, and North Shore University Hospital has reported an incident involving a former employee accessing protected health information without authorization.

Montrose Regional Health

The Colorado-based health system Montrose Regional Health has recently started notifying 52,632 patients that some of their protected health information has been exposed when unauthorized individuals gained access to employee email accounts. Suspicious activity was detected in an employee’s email account prompting an immediate investigation. Assisted by a third-party cybersecurity company, Montrose Regional Health discovered multiple employee email accounts had been accessed by unauthorized individuals between August 2, 2021, and October 26, 2021.

A review of the emails and attachments was conducted and it was confirmed on February 25, 2022, that the accounts contained names along with one or more of the following data types: inpatient/outpatient status, internal patient account number, service date, treatment cost, procedure code, provider name, and/or health insurance provider. Montrose Regional Health said it found no evidence of misuse of any of the information stored in the email accounts.

Puerto Rican Organization to Motivate, Enlighten, and Serve Addicts

Acacia Network has recently disclosed a data breach that happened more than 18 months ago and affected 30,220 individuals who received services through the Puerto Rican Organization to Motivate, Enlighten, and Serve Addicts. According to a February 22, 2022, breach notice, Acacia detected a breach of its email environment on July 17, 2020, with the subsequent internal and forensic investigation confirming email accounts were accessed by unauthorized individuals between June 6, 2020, and June 12, 2020.

It was not possible to determine if the unauthorized individuals viewed or obtained any information in the accounts; however, it is possible the following types of information may have been compromised: names, Social Security numbers, driver’s license numbers, addresses, birth dates, financial account numbers, medical record numbers, resident identification numbers, health insurance information, Medicare numbers, provider names, treatment, prescription, and/or diagnostic information.

Acacia said it is offering complimentary credit monitoring and identity protection services to individuals who had either a Social Security number or driver’s license number exposed. It is unclear why it took so long for breach notifications to be issued.

EPIC Pharmacy Network

Mechanicsville, VA-based EPIC Pharmacy Network has recently disclosed a breach of its email environment. EPIC said two employee email accounts were accessed by unauthorized individuals, with the forensic investigation and document review concluding on December 22, 2021.

The forensic investigation confirmed the two email accounts were both accessed by unauthorized individuals on August 19, 2021. The accounts contained names, dates of birth, and medical diagnosis/treatment information, including but potentially not limited to prescription information, as well as medical identification number(s) and/or health insurance plan information.

EPIC said it found no evidence that any information in the accounts was acquired or has been misused. Following the breach, EPIC worked with its information technology managed services providers to implement additional security measures to protect against any further email attacks.

Notification letters were sent to the 28,776 affected individuals on February 8, 2022, and complimentary credit monitoring services have been offered to certain individuals.

North Shore University Hospital

North Shore University Hospital (NSUH) in Manhasset, NY has recently started notifying 7,614 patients that some of their protected health information has been accessed by a former employee without authorization.

It is unclear when unauthorized access was detected. NSUH said it was determined on April 11, 2019, that unauthorized access had occurred between October 2009 and February 2019. The employee was initially suspended while the breach was investigated and was later terminated over the unauthorized access. The incident was reported to law enforcement which requested a delay in issuing notification letters so as not to interfere with the investigation. NSUH said it is unaware of any misuse of patient data and the hospital does not believe any charges were filed against the former employee in relation to the unauthorized access.

The post 3 Email Security Incidents Reported That Affect More Than 111,000 Patients appeared first on HIPAA Journal.

Healthcare Organizations Report Email Compromises, Hacking Incidents and Other ePHI Exposures

A round-up of data breaches that have recently been reported by healthcare organizations that have involved the exposure or theft of individuals’ personal and protected health information.

Catholic Health Services Reports Breach of Employee Email Accounts

Miami Lakes, FL-based Catholic Health Services has discovered the email accounts of three Catholic Hospice employees have been accessed by unauthorized individuals. Assisted by a third-party computer forensics firm, Catholic Health Services determined on December 1, 2021, that the email accounts contained sensitive data including names, addresses, and one or more of the following data types: demographic information, Social Security numbers, medical information, and treatment history, diagnosis, and other health-related information.

The breach was reported to the HHS’ Office for Civil Rights as affecting 14,986 individuals. Notifications have now been issued and breach victims have been offered complimentary credit monitoring and identity theft protection services, which include a $1, 000,000 identity theft insurance policy.

Crossroads Health Reports Breach of 10,324 Records

Crossroads Health in Ohio has experienced a cyberattack that disrupted some of its IT systems. The security incident was detected on January 18, 2022, with the subsequent investigation confirming unauthorized individuals had access to its systems between November 18, 2021, and January 18, 2022.

Assisted by a third-party computer forensics firm, Crossroads Health determined on January 24, 2022, that the attackers exfiltrated files from a legacy system that included the data of clients of the former behavioral health facility, Beacon Health, that has now merged with Crossroads Health. Those files included information such as names, contact information, dates of birth, Social Security numbers, driver’s license numbers, treatment and diagnosis information, and/or health insurance information.

The breach has been reported to the HHS’ Office for Civil Rights as affecting 10,324 individuals. Patients who had their Social Security numbers and/or driver’s license numbers exposed have been offered complimentary credit monitoring and identity protection services.

Crossroads Health said it has implemented additional technical safeguards to protect against future cyberattacks.

CVS Pharmacy Password Spraying Attack Exposed PHI of 6,221 Individuals

CVS Pharmacy says it was the victim of a password spraying attack that allowed hackers to gain access to certain customer accounts on its retail website, CVS.com. Password spraying is the use of passwords exposed in previous data breaches to try to access other user accounts.

On January 25, 2022, CVS Pharmacy determined certain accounts had been compromised. Those accounts contained information such as first and last names, birth dates, mailing addresses, email addresses, and limited prescription information.

A password reset was performed on all affected accounts and steps have been taken to improve the security of its websites. The breach has been reported to the HHS’ Office for Civil Rights as affecting 6,221 individuals.

Towne Home Care Reports Breach of the PHI of 5,591 Individuals

The New Jersey provider of home care services, Towne Home Care, has recently issued notifications to 5,591 individuals about a cyberattack that was detected and blocked on May 17, 2021, that resulted in protected health information being exposed.

Computer forensics experts were engaged to investigate the security breach and a review was conducted of all files on the affected systems. The investigation did not uncover any evidence to suggest any misuse of patient data; however, as a precaution, complimentary credit monitoring services are being offered to affected individuals.

Fellowship Community Suffers Breach of the PHI of 3,500 Individuals

Bible Fellowship Church Homes, Inc. dba Fellowship Community in Whitehall, PA, has recently announced it was the victim of a cyberattack that was detected on August 6, 2021. Digital forensics experts were engaged to investigate the breach, with the investigation determining unauthorized individuals gained access to its systems on July 31, 2021, and potentially accessed and acquired sensitive information.

A review was conducted of the files on the affected systems and that process was completed on February 1, 2022. Fellowship Community then confirmed contact information and issued notifications. The attackers potentially obtained names, dates of birth, Social Security numbers, financial account numbers, medical information, and/or health insurance information. Fellowship Community found no evidence to suggest there has been any misuse of individuals’ information.

The breach was reported to the HHS’ Office for Civil Rights as affecting 3,500 individuals.

Michigan Medicine Announces Breaches Affecting Over 3,000 Patients

Ann Arbor, MI-based Michigan Medicine has started notifying 2,920 patients about an email account breach. A hacker gained access to the email account of an employee following a response to a phishing email then used the account for further phishing attacks.

A Michigan Medicine spokesperson said the email account was accessed on December 23, 2021, but the unauthorized access was not detected until January 6, 2022, when the employee identified suspicious email activity. A comprehensive review of emails was conducted to determine which patients had their information exposed. That process was completed on February 15, 2022.

The information in the email account varied from patient to patient and included names, addresses, birth dates, medical record numbers, diagnostic and treatment information, and health insurance information. Financial information and Social Security numbers were not exposed.

Michigan Medicine has also notified 269 patients that some of their protected health information was accessed without authorization by a newly hired employee. The breach was detected on January 27, 2022, with the investigation confirming the unauthorized access occurred between January 12, 2022, and January 25, 2022. The incident appears to be a case of snooping. The former employee had links with the local Korean community and the records accessed related to members of that community. The former employee accessed demographic and clinical information, including diagnoses, treatment information, and test results, and was terminated for the HIPAA violation.

Charlotte Radiology Confirms Patient Data Stolen in Cyberattack

Charlotte Radiology in North Carolina has confirmed patient data was stolen in a cyberattack that saw its systems compromised between December 17, 2021, and December 24, 2021.

A forensics firm was engaged to investigate the breach and determine the extent and scope of the incident. The investigation confirmed that files were exfiltrated from its systems that included the protected health information of a limited number of individuals including names, addresses, birth dates, health insurance information, medical record numbers, patient account numbers, physician name(s), date(s) of service, diagnoses and/or treatment information related to radiology services.

Charlotte Radiology says the breach affected a very limited number of patients. Individuals who had their Social Security number exposed or stolen have been offered complimentary credit monitoring services. Steps have since been taken to improve information security, systems, and monitoring capabilities.

The post Healthcare Organizations Report Email Compromises, Hacking Incidents and Other ePHI Exposures appeared first on HIPAA Journal.

Monongalia Health System Suffers Another Major Data Breach

West Virginia-based Monongalia Health System (Mon Health) has announced it was the victim of a cyberattack that has exposed patient, employee, and contractor data. This is the second major data breach to be reported by the health system in the past 12 months. Mon Health has confirmed that these two data breaches are separate incidents, although it is unclear at this stage if they are in any way related.

The previous data breach was the result of a phishing attack that saw several employee email accounts compromised. Mon Health announced the breach on December 21, 2021, and said the security breach was discovered in July 2021 when a vendor reported not receiving a payment. The attackers used the compromised email accounts to divert a wire transfer. The investigation into the breach determined the email accounts were compromised between May 10, 2021, and August 15, 2021, and they contained the protected health information of 398,164 patients. In this incident, IT systems were not disrupted.

According to the latest Mon Health press release, the latest breach was discovered on December 30, 2021, 9 days after the announcement was made about the previous data breach. Mon Health detected unusual activity in its IT environment and took prompt action to secure its systems. IT systems were taken offline, downtime procedures were initiated, an organization-wide password reset was performed, and a third-party forensics firm was engaged to investigate the breach. This attack resulted in disruption to its IT systems.

Mon Health said its investigation determined that unauthorized individuals accessed IT systems between December 8, 2021, and December 19, 2021, that contained the protected health information of patients and members of its employee health plan, and contractor information. Mon Health said the incident also affected its affiliated hospitals: Monongalia County General Hospital Company, Stonewall Jackson Memorial Hospital Company, and Preston Memorial Hospital Corporation.

Mon Health was unable to rule out unauthorized access to files containing names, addresses, Social Security numbers, Medicare Health Insurance Claim Numbers, dates of birth, patient account numbers, health insurance plan member ID numbers, medical record numbers, dates of service, provider names, claims information, medical and clinical treatment information and/or the status as a current or former Mon Health patient or member of Mon Health’s employee health plan.

Mon Health said it has since hardened network security and will continue to implement additional safeguards and technical security measures to better protect and monitor its systems. Notification letters started to be sent to affected individuals on February 28, 2022.

The data breach has yet to appear on the HHS’ Office for Civil Rights breach portal so it is currently unclear how many individuals have been affected.

The post Monongalia Health System Suffers Another Major Data Breach appeared first on HIPAA Journal.

OCR Director Encourages HIPAA-Regulated Entities to Strengthen Their Cybersecurity Posture

In a recent blog post, Director of the HHS’ Office for Civil Rights, Lisa J. Pino, urged HIPAA-regulated entities to take steps to strengthen their cybersecurity posture in 2022 in light of the increase in cyberattacks on the healthcare industry.

2021 was a particularly bad year for healthcare organizations, with the number of reported healthcare data breaches reaching record levels. 714 healthcare data breaches of 500 or more records were reported to the HHS’ Office for Civil Rights in 2021 and more than 45 million records were breached.

The breach reports were dominated by hacking and other IT incidents that resulted in the exposure or theft of the healthcare data of more than 43 million individuals. In 2021, hackers took advantage of healthcare organizations dealing with the COVID-19 pandemic and conducted several attacks that had a direct impact on patient care and resulted in canceled surgeries, medical examinations, and other services as a result of IT systems being taken offline and network access being disabled.

Pino also drew attention to the critical vulnerability identified in the Java-based logging utility Log4J, which has been incorporated into many healthcare applications. The vulnerability was discovered in December 2021 and cybercriminals and other threat groups were quick to exploit it to gain access to servers and networks for a range of malicious purposes.

The vulnerabilities and data breaches show how important it is for healthcare organizations to be vigilant to threats and take prompt action when new risks to the confidentiality, integrity, and availability of protected health information are identified. “With these risks in mind, I would like to call on covered entities and business associates to strengthen your organization’s cyber posture in 2022,” said Pino.

Pino said OCR investigations and audits have uncovered many cases of noncompliance with the risk analysis and risk management requirements of the HIPAA Rules. “All too often, we see that risk analyses only cover the electronic health record.  I cannot underscore enough the importance of enterprise-wide risk analysis.  Risk management strategies need to be comprehensive in scope,” explained Pino. “You should fully understand where all electronic protected health information (ePHI) exists across your organization – from software, to connected devices, legacy systems, and elsewhere across your network.”

OCR’s investigations of data breaches in 2020 showed multiple areas where HIPAA-regulated entities need to take steps to improve compliance with the standards of the HIPAA Security Rule, especially in the following areas:

  • Risk analysis
  • Risk management
  • Information system activity review
  • Audit controls
  • Security awareness and training
  • Authentication

Pino made several recommendations, including reviewing risk management policies and procedures, ensuring data are regularly backed up (and testing backups to ensure data recovery is possible), conducting regular vulnerability scans, patching and updating software and operating systems promptly, training the workforce how to recognize phishing scams and other common attacks, and practicing good cyber hygiene.

“We owe it to our patients, and industry, to improve our cybersecurity posture in 2022 so that health information is private and secure”, concluded Pino, who also drew attention to resources that have been made available by CISA and the Office for Civil Rights to help protect against common threats to ePHI.

The post OCR Director Encourages HIPAA-Regulated Entities to Strengthen Their Cybersecurity Posture appeared first on HIPAA Journal.

PHI of 10,000 Individuals Exposed Due to Houston Health Department Portal Glitch

The Houston Health Department has recently announced that the personal information and COVID-19 test results of 10,291 individuals have been exposed online as a result of a technical issue with its portal. The issue allowed approximately 3,500 portal users to access the data of other individuals.

The Houston Health Department said it detected the issue on January 6, 2022, and the portal was deactivated within 48 hours. Notification letters had to be delayed for several weeks while the portal issue was investigated to determine the full nature and scope of the incident. The health department confirmed that this was not a hacking incident, and it does not appear that any exposed information has been misused.

The types of data that could have been viewed included names, addresses, dates of birth, email addresses, testing dates, and test results. While no Social Security numbers were compromised, affected individuals have been offered a complimentary 12-month membership to an identity theft protection service.

Priority Health Confirms Breach of Member Portal Accounts

The Michigan health insurer Priority Health has recently announced a breach of several member portal accounts. According to a recent breach notice, the security breach was detected on December 16, 2021. Prompt action was taken to prevent further unauthorized access, including placing a hold on all member accounts from December 16 to December 21 while the incident was investigated and the portal was secured.

Priority Health said information in the compromised accounts included names, dates of birth, addresses, phone numbers, insurance information, claims information, and limited medical information. Priority Health has been working with third-party security consultants to improve security and prevent further breaches. On January 18, 2022, multifactor authentication was added to the portal.

It is currently unclear how many individuals have been affected.

Hofmann Arthritis Institute and Hofmann Arthritis Institute of Nevada

Hofmann Arthritis Institute in Utah and Hofmann Arthritis Institute of Nevada (HAI) have recently announced they were both victims of a cyberattack on one of their vendors – Alta Medical Management and ECL Group (AMM) – which provides accounting and billing services.

The attack occurred on or around November 15, 2021, and prevented HAI from accessing certain information on AMM systems. The investigation confirmed the attack was limited to AMM systems and HAI systems were unaffected. HAI said AMM did not provide any details on the nature of the attack, but HAI was able to determine on December 7, 2021, that the prevention of access to AMM systems was due to a cyberattack. HAI said its investigation into the incident is ongoing, but so far it has not been possible to tell if any patient information was stolen in the attack.

A comprehensive review of all files provided to AMM was conducted to determine the types of patient information that may have been compromised. The review was completed on January 27, 2022, and confirmed the following types of information were contained in the files: names, addresses, Social Security numbers, dates of birth, driver’s license numbers, financial information, medical information, health insurance information, and billing information. HAI said it is unaware of any actual or attempted misuse of patient data.

HAI said it is reviewing its security policies and procedures related to vendors and will implement additional measures to protect against further security breaches.

The breach has been reported to the HHS’ Office for Civil Rights as affecting 5,338 individuals.

The post PHI of 10,000 Individuals Exposed Due to Houston Health Department Portal Glitch appeared first on HIPAA Journal.

Four Healthcare Providers Hit with Ransomware Attacks

Ransomware attacks have recently been reported by four healthcare providers across the country, which have collectively resulted in the exposure and potential theft of the protected health information of more than 49,000 individuals.

Jax Spine & Pain Centers

Jax Spine and Pain Centers in Jacksonville, FL has recently announced it was the victim of a ransomware attack that occurred on January 24, 2022. The attack was conducted on an inactive server that contained records of patients who had visited either its Jacksonville or St. Augustine locations prior to May 2018.

Jacksonville Spine Center said the attackers claimed to have stolen files from the server and threatened to publish the stolen data if the ransom was not paid but did not say whether a payment was made to prevent the publication of the data.

Monitoring software had been installed on the server which allowed the attack to be rapidly detected, and due to the prompt action taken in response to the breach, it was possible to prevent the encryption of data. As soon as the breach was detected the server was shut down, but it was not possible to prevent the exfiltration of a compressed file that contained patient information.

Jacksonville Spine Center said its current patient record system is based in the cloud and was unaffected and the only patient data obtained in the attack was demographic information – names, addresses, dates of birth, and a limited number of Social Security numbers.

Extend Fertility

Extend Fertility, a New York City fertility clinic, has recently notified 10,373 patients that some of their protected health information has potentially been obtained by unauthorized individuals as a result of a ransomware attack that was detected on December 20, 2022.

An investigation was launched into the attack and third-party computer forensics experts were engaged to determine the nature and scope of the security breach. The initial investigation concluded on January 28, 2022, and determined the attackers had gained access to its systems on or around December 15. 2021, and successfully encrypted files on its network and servers. While data theft was not 100% confirmed, Extend Fertility said it is likely files containing patient information were exfiltrated from its systems.

An analysis of all files potentially affected confirmed they contained the following types of information: First and last name, gender, home address, phone number, email address, date of birth, medical history, diagnosis and treatment information, date(s) of service, lab test results, prescription information, provider name, medical account number, health insurance policy and group plan number, group plan provider, and claim information.

Extend Fertility said it is unaware of any actual or attempted misuse of patient information; however, as a precaution, affected individuals have been offered complimentary credit monitoring and identity theft protection services. Extend Fertility said it is working with external security consultants to identify ways that security can be improved and additional safeguards will be implemented based on the recommendations. The employee cybersecurity training program will also be enhanced.

Spine Diagnostic & Pain Treatment

Spine Diagnostic & Pain Treatment in Louisiana appears to have been the victim of a Conti ransomware attack. According to Databreaches.net, 3,351 files containing patient information have been uploaded to the Conti gang’s data leak site, which the Conti gang claims represents around 30% of the exfiltrated files. Around 4 GB of data was uploaded to the leak site and the files contained a selection of data including scanned driver’s licenses, patient records, insurance billing information, and other PHI.

Spine Diagnostic & Pain Treatment has yet to confirm that it has suffered an attack and there is currently no record of the breach on the Office for Civil Rights and state attorneys general websites, so it is currently unclear how many patients have been affected.

La Posada at Park Centre

La Posada at Park Centre, a retirement community in Sahuarita, AZ, has recently notified 812 individuals that some of their protected health information was exposed and potentially compromised in a cyberattack that occurred on December 10, 2021. La Posada said “a software virus” was downloaded onto its systems that prevented staff from accessing files and email. Assisted by third-party forensics experts, La Posada determined on January 24, 2022, that the attackers potentially had access to files that contained patient information.

The types of data in the affected files varied from patient to patient and may have included: first and last names, birth dates, driver’s license numbers, Social Security numbers, direct deposit information, passport numbers, drug and/or TB test results, Member ID numbers, COVID vaccine cards, and information associated with explanation of benefits and self-funded medical plan participants.

La Posada said it is reviewing its security policies and procedures and will take steps to improve security.

The post Four Healthcare Providers Hit with Ransomware Attacks appeared first on HIPAA Journal.

Notifications Recently Sent to Alert Individuals About September 2020 and February 2021 Cyberattacks

Two HIPAA-regulated entities have recently started notifying individuals whose protected health information was potentially compromised in cyberattacks that occurred more than 12 months ago, including one where it took 18 months to notify affected individuals that their protected health information had been accessed and potentially acquired.

Comprehensive Health Services Notifies 94,449 Patients About September 2020 Cyberattack

Comprehensive Health Services, a Cape Canaveral, FL-based provider of workforce medical services and subsidiary of Acuity International, has recently announced it was the victim of a cyberattack that was detected on September 30, 2020.

The security incident came to light after multiple fraudulent wire transfers had been made from its accounts. Third-party forensics experts were engaged to determine the extent of the security incident, secure its digital environment, identify how the attacker gained access to its systems, and whether any sensitive data had been exfiltrated from those systems.

Comprehensive Health Services explained in its breach notification letter to the Maine Attorney general that it determined on November 3, 2021, that the personal information of a limited number of individuals employed by one of its customers may have been accessed and stolen in the attack. Notification letters were sent to those affected individuals on February 15, 2022. Those individuals have been offered either 12 or 24 months of credit monitoring and identity theft protection services. It is unclear why it took 15 months to determine protected health information had been compromised, and then a further three months to send notification letters to affected individuals.

According to the breach report sent to the Maine Attorney General, the protected health information of 94,449 individuals was potentially compromised.

Minimally Invasive Surgery of Hawaii Notifies Patients About February 2021 Cyberattack

Orthopedic Associates of Hawaii, All Access Ortho, and Specialty Suites, doing business as Minimally Invasive Surgery of Hawaii (MISH), has started notifying patients that were affected by “a recent event” in which their protected health information may have been compromised.

The recent event was a ransomware attack that was detected on February 19, 2021. According to the breach notifications, the threat actor encrypted data on systems that contained patient data. Steps were taken to quickly restore data and determine whether the unauthorized actor accessed or obtained files containing patient data.

MISH said the investigation confirmed on or around April 2, 2021, that the attacker accessed its systems between February 12, 2021, and February 19, 2021, and obtained limited data. A review was then conducted to determine which patients had been affected and the types of data that had been obtained, and then the contact information of those individuals had to be confirmed.

Notification letters dated February 19, 2021, were sent to the California attorney general, although the breach was reported to the HHS’ Office for Civil Rights in April 2021. The breach report states 500 individuals have been affected, although 500 is often used as a placeholder until the final total of affected individuals is known. This post will be updated should the breach total change.

MISH said the following types of information had been compromised: full names, addresses, dates of birth, medical treatment and diagnosis information, health insurance information, and a limited number of Social Security numbers. No evidence has been found to indicate any misuse of patient data. Affected individuals have been offered complimentary credit monitoring and identity theft protection services.

MISH said it reviewed its policies and procedures and has implemented additional administrative and technical safeguards to improve security.

The post Notifications Recently Sent to Alert Individuals About September 2020 and February 2021 Cyberattacks appeared first on HIPAA Journal.