Small Medical Practices Featured Articles

Free Webinar: Inside 250 HIPAA Investigations – What You Need to Know

Free Webinar Inside a HIPAA InvestigationLearn exactly what happens during a HIPAA investigation. Understand where organizations fail so you can avoid government fines and drawn-out investigations.

Based on real experience from over 250 actual OCR investigations.

When it comes to HIPAA investigations, many organizations lean on the hope that they will never be implicated. But, with the rise of ransomware breaches and patient complaints, your organization is much more likely to end up in the crosshairs of the Office for Civil Rights (OCR) than you might expect. 

While you can’t always prevent breaches from occurring, you can control your preparedness for everything that follows when it comes to your HIPAA compliance posture. 

Join Jake Dewberry, Chief Legal Officer, and Ryan Boudreau, Senior Vice President of Operations from Abyde, as they walk through the details of what an investigation actually looks like and where organizations fail based on their experience in over 250 OCR investigations. They will be sharing real (redacted) examples from past investigations, detailing what the OCR asks for, how to respond safely, and how others failed so you can avoid government fines and drawn-out investigations. 


Live Webinar: Wednesday, August 19

12-1 pm ET | 11-12 am CT | 10-11 am MT | 9-10 am PT

 

 A recording will be made available to anyone who registers but is unable to attend the live event.


Attendees will discover:

  • What triggers an investigation
  • What to do immediately after receiving an investigation letter
  • A breakdown of what the OCR is really asking for, including the most commonly missed requirement
  • Best practices for building your response
  • The possible results of an investigation
  • Real examples of investigation letters

Speakers: 

Jake Dewberry Jake Dewberry – Chief Legal Officer

Jake Dewberry serves as the Chief Legal Officer at Abyde. With over 14 years of experience in the healthcare industry, Jake has worked closely with hospitals and small to mid-sized practices across the country, helping them navigate the evolving world of healthcare technology and regulatory requirements. Jake is also a licensed attorney based in Florida. At Abyde, he wears multiple legal hats — from advising clients during breach responses and audits, to managing the company’s day-to-day legal operations, and staying on top of federal and state regulatory changes impacting HIPAA and OSHA compliance.

 

Ryan BoudreauRyan Boudreau – Senior Vice President of Operations 

Ryan Boudreau is the Senior Vice President of Operations at Abyde, where he leads a team of HIPAA and OSHA compliance experts. A cybersecurity and risk management veteran with nearly 15 years of experience, his team has successfully navigated hundreds of OCR investigations on behalf of their clients.

Abyde is a leader in the compliance software industry, streamlining HIPAA & OSHA requirements for thousands of practices across the United States.


Live Webinar: Wednesday, August 19

12-1 pm ET | 11-12 am CT | 10-11 am MT | 9-10 am PT

 A recording will be made available to anyone who registers but is unable to attend the live event.

The post Free Webinar: Inside 250 HIPAA Investigations – What You Need to Know appeared first on The HIPAA Journal.

HIPAA Compliance Made Easy for Small Practices

HIPAA compliance for a small practice means meeting the requirements of the HIPAA Privacy Rule, the HIPAA Security Rule, and the HIPAA Breach Notification Rule through a documented, current program rather than a single training session or a policy binder assembled once and left unchanged. Small practices are held to the same regulatory standard as hospitals and health systems, and the Department of Health and Human Services Office for Civil Rights does not scale its expectations down based on staff count or patient volume. A practice that has never been investigated is not necessarily compliant, it has simply not yet been tested. The path to a program that holds up under scrutiny is more structured than most owners and office managers assume, and it does not require becoming a regulatory expert to get there.

What HIPAA Compliance Requires From a Small Practice

A covered entity under HIPAA must maintain administrative, physical, and technical safeguards for protected health information under the Security Rule, apply use and disclosure standards for that information under the Privacy Rule, and follow defined notification timelines when a breach occurs under the Breach Notification Rule. These three rules work together rather than separately. A practice needs a documented Security Risk Analysis that identifies where electronic protected health information lives and what threatens it, written policies and procedures that reflect how the practice actually operates, workforce training tied to those policies, and a record-keeping system that can produce evidence of all of it on request. Missing any one piece leaves a gap that surfaces during an investigation, a breach response, or a patient complaint.

The Documentation Gap Most Small Practices Overlook

Many practices believe they are compliant because staff completed an annual training or because a policy binder sits in a filing cabinet. Those actions satisfy part of the requirement, not the whole of it. Regulators evaluating a complaint or a breach do not see the daily operation of a practice, they see whatever documentation the practice can produce, and a gap in that documentation is treated as a gap in compliance regardless of what actually happened in the office. Practices that can show a completed Security Risk Analysis, dated policy updates, individual training records, and a log of remediation steps are positioned to demonstrate that an incident was human error rather than neglect. Practices without that paper trail have no way to make that distinction to an investigator.

Why Partial Steps Do Not Satisfy HIPAA Rules

HIPAA does not grant partial credit for partial effort. A risk analysis completed for one year and never revisited does not meet the requirement in the following year, since regulations, technology, and practice operations change and the analysis has to reflect current conditions to remain valid. Training delivered once at hire, without refresher sessions when policies change, leaves staff operating on outdated information. A good-faith compliance program has to be complete across all three rules and kept current, not assembled from whichever pieces were easiest to finish. This standard applies equally to a solo practitioner and a multi-location group practice, and the absence of any single required element can be the finding that drives a penalty.

Building a Program That Stays Current With Changing Regulations

HIPAA compliance is not a project with a completion date, it is a program that has to be maintained as long as the practice operates. Federal rules are updated periodically, state privacy laws layer additional obligations on top of HIPAA in many jurisdictions, and a practice’s own risk profile changes as it adds staff, technology, or locations. Software built specifically to manage HIPAA compliance can generate the required policies, Security Risk Analysis, and training content directly from information about a specific practice, then flag when an update is due as regulations or the practice itself changes. Abyde is one example of software designed this way, producing a program tailored to the practice rather than a generic template the practice has to interpret and apply on its own. A program built this way can typically be assembled in a matter of hours rather than weeks, with ongoing maintenance requiring only a few minutes a month once the initial setup is complete.

Expert Support for Judgment Calls Software Cannot Make

Software can generate documentation and flag deadlines, but some compliance questions require a judgment call that depends on the specific facts of a situation, such as whether an incident meets the threshold for breach notification or how to respond to an unusual patient request. Direct access to compliance experts closes that gap. Abyde includes compliance experts as part of its subscription, reachable by phone or message, so a practice facing a real situation is not left interpreting regulatory language alone. This kind of support matters most to the office manager or compliance officer who runs the program day to day and needs a reliable answer quickly, rather than a research project every time a question comes up.

Bringing a Complete Program Together

A small practice does not need to become fluent in HIPAA regulatory text to meet its obligations under the Privacy Rule, the Security Rule, and the Breach Notification Rule. What it needs is a documented, complete program covering all three rules, kept current as regulations and the practice change, with expert support available for the judgment calls that documentation alone cannot resolve. Abyde has supported customers through more than 200 Office for Civil Rights investigations without a resulting fine, an outcome tied directly to the completeness and currency of the documentation those practices had in place. Practices evaluating their own compliance posture should start by identifying which of the three required pieces, a current risk analysis, complete policies, or documented training, are missing or out of date, since that gap is typically the first thing an investigation uncovers.

The post HIPAA Compliance Made Easy for Small Practices appeared first on The HIPAA Journal.

Free Webinar TODAY: HIPAA Email Security 101: PHI, Encryption, and What’s Required

According to the Paubox 2026 Healthcare Email Security Report, in 2025, 170 email-related data breaches were reported to the HHS’ Office for Civil Rights (OCR). While healthcare organizations are getting better at preventing email-related data breaches, an analysis of email security configurations found that in 2025, 41% of healthcare organizations fell into the high-risk category, an increase from the previous year.

On top of those large healthcare data breaches are the thousands of smaller breaches that affect fewer than 500 individuals, a large percentage of which are due to poor email security configurations and errors by healthcare employees. Each email incident erodes trust, can be costly to resolve, and potentially puts the organization at risk of a HIPAA penalty, yet email compliance failures are easily avoided.

On May 21, 2026, the leading healthcare email security company, Paubox, is hosting a webinar to explain HIPAA email security 101. The webinar consists of a practical session covering the fundamentals of HIPAA-compliant email, what constitutes PHI, and how to identify the indicators of PHI, as well as the key email security requirements that HIPAA-regulated entities must have in place to ensure that sensitive information is protected and patient privacy is assured. Attendees will also learn about the common compliance errors made by organizations and healthcare employees when communicating via email, and how to avoid them.

Webinar attendees will learn how encryption works and why it is vital for HIPAA compliance

Reserve your spot today to learn how HIPAA applies to email and the requirements for HIPAA-compliant email communications. 

Why Attend?

  • Attendees will learn the fundamentals of HIPAA-compliant email communications, what constitutes PHI, and the common compliance mistakes made by healthcare organizations, and how to avoid them. This webinar is eligible for 1 self-reported CPE. Attendees will receive a certificate of attendance that may be used as supporting documentation when submitting credits to applicable certifying bodies.

WEBINAR DETAILS

HIPAA Email Security 101: PHI, Encryption, and What’s Required

Wednesday, May 20, 2026

10 a.m. PT | 11 a.m. MT | 12 p.m. CT | 1 p.m. ET | 6 a.m. BST

Register for the Webinar


 

Speaker: Dawn Halpin, HIPAA Evangelist, Paubox

Dawn Halpin, Paubox

Dawn Halpin, a graduate of Marquette University and the University of Wisconsin-Milwaukee, is a HIPAA Evangelist at the email security firm Paubox. Paubox is a leader in HIPAA-compliant email security for the healthcare industry and is trusted by more than 8,000 organizations, including Cost Plus Drugs, Rippling, and Covenant Health.

 

 

The post Free Webinar TODAY: HIPAA Email Security 101: PHI, Encryption, and What’s Required appeared first on The HIPAA Journal.

How to Become HIPAA Compliant

When considering how to become HIPAA compliant, one of the simplest approaches is to adopt HHS’s “Seven Fundamental Elements of an Effective Compliance Program.” This will help you address compliance challenges identified in a HIPAA risk assessment. It can also be beneficial to take advantage of HIPAA compliance software that is built around  The Seven Fundamentals in order to maintain a compliant workplace.

7 Steps for HIPAA Compliance

In 2011, HHS published “The Seven Fundamental Elements Of An Effective Compliance Program”. We have slightly amended it to be more relevant to HIPAA compliance in 2026. Here is a summary of the elements, which we outline in more detail in this guide.

  1. Develop policies and procedures so that day-to-day activities comply with the HIPAA Privacy Rule.
  2. Designate a privacy officer and a security officer.
  3. Implement effective training programs.
  4. Ensure channels of communication exist to report violations and breaches.
  5. Monitor compliance at floor level so poor compliance practices can be nipped in the bud.
  6. Enforce sanctions policies fairly and equally.
  7. Respond promptly to identified or reported violations, and breaches.

How To Become HIPAA Compliant

You can also read more about the background and history of the Seven Elements here.

The best HIPAA compliance software You might consider using >HIPAA compliance software which has been designed to use the seven elements framework and can simplify and automate compliance, and provides comprehensive risk management processes.

Step 1: Why HIPAA Privacy Rule Policies and Procedures?

Although HIPAA compliance consists of complying with all relevant Administrative Simplification Regulations, implementing HIPAA Security Rule and Breach Notification standards is generally an organizational process not connected with cultivating a culture of compliance. Additionally, the most common HIPAA violations are attributable to failures to comply with the HIPAA Privacy Rule.

However, it is no longer sufficient to develop policies and procedures that only address permissible uses and disclosures, the minimum necessary standard, and patients’ rights. Covered entities should ensure HIPAA Privacy Rule policies and procedures include how to explain to patients what PHI is (and what it isn’t), how to verify an individual’s identity, and how to record requests for privacy protections.

Step 2: The Roles of HIPAA Compliance Officers

It is interesting that the HHS’ Office of Inspector General placed this “tip” in second place after the development of policies and procedures. This would imply the roles of HIPAA compliance officers are to train members of the workforce, monitor compliance, and enforce the organization’s sanctions policy. However, there is quite a lot more involved in being a compliance officer.

In most cases, the HIPAA Privacy Officer will be the point of contact for members of the public and members of the workforce that want to report privacy concerns. Security Officers are generally more responsible for conducting risk assessments, ensuring security solutions are configured properly, and training members of the workforce on how to use the solutions compliantly.

Step 3: What Makes an Effective Training Program?

The effectiveness of the training provided to members of the workforce can make the difference between ticking the box of compliance or cultivating a culture of compliance. To make HIPAA Privacy Rule training effective, members of the workforce must understand what PHI is, why it has to be protected, and the consequences to patients, employers, and themselves of HIPAA violations.

HIPAA Security Rule training must be focused on protecting PHI in all formats and even more focused on the consequences of taking shortcuts, circumnavigating safeguards, and failing to alert managers of a data breach for fear of “getting into trouble”. One way of achieving this is to ask members of the workforce to run personal online credentials through the HIBP database to illustrate the importance of unique, complex passwords.

Step 4: The Importance of Two-Way Communication

While policy making and training has to come from the top down, it is important that any channels of communication relating to HIPAA compliance are also bottom up – not only to raise compliance concerns or report HIPAA violations, but also to provide feedback on what works and what doesn’t on the ground floor, and what new challenges are facing frontline members of the workforce.

This is why it can be important – when resources allow – to have a compliance team consisting of team members that have worked in or have knowledge of how different departments operate. For example, a compliance team consisting solely of lawyers and IT managers may not appreciate the difficulty of protecting the privacy of PHI in front of a grieving family mourning a recent loss.

Step 5: How Most Poor Compliance Practices Develop

Most poor compliance practices result from well-meaning intentions – for example, to “get the job done” or provide a good service to a patient’s family. When minor violations are allowed to continue, poor compliance practices can develop into a culture of non-compliance. This is why it is important to identify and address poor compliance practices at the earliest opportunity.

While it is important to have eyes on compliance at floor level, it is also important not to take eyes off compliance at higher levels. Busy managers and senior managers can also be guilty of taking shortcuts with compliance or ignoring non-compliant activities because they do not have the time to “sort it out” – when, in truth, the failure to take action is a failure of management.

Step 6: The Best Sanctions are Not Always Disciplinary

Sanctions policies can often be overwhelming documents threatening all manner of disciplinary actions for non-compliance from warnings to suspensions, to termination of contract and loss of license. Some even include the maximum federal penalties for violations of §1177 of the Social Security Act (up to ten years in prison and up to $250,000 in fines).

Although these sanctions may have to legally be included in a sanctions policy, making them the focus of attention is not necessarily the best way to cultivate a culture of compliance. The threat of a loved one being the victim of medical identity theft and the consequences of data breaches can encourage workforce compliance more than the threat of refresher training.

Step 7: Responding Quickly is the Key to Compliance

One of the keys to cultivating a culture of compliance is to respond to queries, issues, complaints, reports of violations, and data breaches as quickly as possible. Responding quickly to any type of communication demonstrates a commitment to compliance and an eagerness to ensure – once a compliant workforce is achieved – the compliant state is maintained.

Responding to queries, issues, complaints, etc. would ordinarily be the responsibility of compliance officers (or teams), but this can lead to the compliance officers being overwhelmed. Consequently, it may be necessary for managers and senior managers to take some responsibility for monitoring compliance and responding to workforce or patient communications.

The post How to Become HIPAA Compliant appeared first on The HIPAA Journal.